Ruoff Mortgage
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Alexi Smalley

Senior Loan Officer

NMLS: 1919588

The right home begins with the right person by your side. I'll be with you from pre-approval to the closing table.

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Alexi

97.5%

Customer Satisfaction Score.

Scotsman Guide

Awards

Proudly serving Indiana

Meet our happy homeowners***

View All Testimonials

Julie A C.

BLOOMINGTON, IN, Jun 20, 2026, 6:59 PM

Excellent and professional service that is consistant with each person and transaction. Thanks so much for everything Ruoff has allowed to refiance our mortgage and with ease. Your Team has truly been amazing to work with from start to finish! Sincerely, Clay and Julie Carter

Madeline D.

Wabash, IN, Oct 21, 2025, 12:07 AM

Alexi was super thorough and guided me through the experience with ease. Really took the stress away as a first-time buyer!

Jeffrey A V.

Yorktown, IN, Aug 11, 2025, 3:53 PM

Alexi has done multiple mortgages for me, and has always done an excellent job. She makes the entire process very seamless.

Brandon M.

Noblesville, IN, Jul 1, 2025, 11:40 AM

Went above and beyond answering any questions we had after normal hours and kept in constant communication with us on the whole process.

Lindsey W.

Indianapolis, IN, May 30, 2025, 12:43 PM

The experience was seamless and Alexi was wonderful to work with during the process.

Duane M B.

Indianapolis, IN, May 28, 2025, 3:31 PM

Response for all questions were very quick even on weekends, there was no pressure at any point, heck we thought we would not be able to find what we were looking for, it took a couple months but again no pressure. The whole process from start to finish was nerve racking on our end but ruoff and our realtor made it so easy to manage and answered all questions along the way. 10 out of 10. Alexi and Jenny thank you again for helping and making us homeowners!

Julie A C.

BLOOMINGTON, IN, Jun 20, 2026, 6:59 PM

Excellent and professional service that is consistant with each person and transaction. Thanks so much for everything Ruoff has allowed to refiance our mortgage and with ease. Your Team has truly been amazing to work with from start to finish! Sincerely, Clay and Julie Carter

Madeline D.

Wabash, IN, Oct 21, 2025, 12:07 AM

Alexi was super thorough and guided me through the experience with ease. Really took the stress away as a first-time buyer!

Jeffrey A V.

Yorktown, IN, Aug 11, 2025, 3:53 PM

Alexi has done multiple mortgages for me, and has always done an excellent job. She makes the entire process very seamless.

Brandon M.

Noblesville, IN, Jul 1, 2025, 11:40 AM

Went above and beyond answering any questions we had after normal hours and kept in constant communication with us on the whole process.

Lindsey W.

Indianapolis, IN, May 30, 2025, 12:43 PM

The experience was seamless and Alexi was wonderful to work with during the process.

Duane M B.

Indianapolis, IN, May 28, 2025, 3:31 PM

Response for all questions were very quick even on weekends, there was no pressure at any point, heck we thought we would not be able to find what we were looking for, it took a couple months but again no pressure. The whole process from start to finish was nerve racking on our end but ruoff and our realtor made it so easy to manage and answered all questions along the way. 10 out of 10. Alexi and Jenny thank you again for helping and making us homeowners!

Chad W.

Indianapolis, IN, May 16, 2025, 5:53 PM

Alexi was very responsive and helpful!

Jacob T K.

Indianapolis, IN, Apr 14, 2025, 3:24 PM

Alexi, was truly great throughout the process! She was well organized, knowledgable, and proactive making our lives easier! Thank you, Alexi!

Patricia M M.

Indianapolis, IN, Feb 9, 2025, 8:19 PM

This is the second time we've worked with Alexi, and she's been fantastic! Communicated everything clearly, was proactive, and made the process so simple.

Jessie F.

Cicero, IN, Oct 31, 2024, 3:03 PM

Alexi was absolutely amazing from the first application submission to the closing of my house. I would recommend her to anyone looking for a house!

Rhonda D.

ROANN, IN, Oct 26, 2024, 1:08 AM

Alexi was so easy to work with! She has helped me get to this stage over the last few years with her guidance.! I would recommend her to anyone.

Amanda R.

Peru, IN, Aug 19, 2024, 3:03 PM

Alexi delivered excellent customer with clear and accurate information. She was very kind and professional. I loved working with Alexi!

Jared G.

North Manchester, IN, Jul 28, 2024, 7:25 PM

Very easy to reach and fast responses. All answers and agreements were clear and stress free.

Chad W.

Indianapolis, IN, May 16, 2025, 5:53 PM

Alexi was very responsive and helpful!

Jacob T K.

Indianapolis, IN, Apr 14, 2025, 3:24 PM

Alexi, was truly great throughout the process! She was well organized, knowledgable, and proactive making our lives easier! Thank you, Alexi!

Patricia M M.

Indianapolis, IN, Feb 9, 2025, 8:19 PM

This is the second time we've worked with Alexi, and she's been fantastic! Communicated everything clearly, was proactive, and made the process so simple.

Jessie F.

Cicero, IN, Oct 31, 2024, 3:03 PM

Alexi was absolutely amazing from the first application submission to the closing of my house. I would recommend her to anyone looking for a house!

Rhonda D.

ROANN, IN, Oct 26, 2024, 1:08 AM

Alexi was so easy to work with! She has helped me get to this stage over the last few years with her guidance.! I would recommend her to anyone.

Amanda R.

Peru, IN, Aug 19, 2024, 3:03 PM

Alexi delivered excellent customer with clear and accurate information. She was very kind and professional. I loved working with Alexi!

Jared G.

North Manchester, IN, Jul 28, 2024, 7:25 PM

Very easy to reach and fast responses. All answers and agreements were clear and stress free.

Calculate Based on Your Individual Needs


Purchase Calculator

Property Costs


Loan Details

Est. Monthly Payment

$770.00

Principal & Interest

$770.00

Property Taxes

$0.00

Home Insurance

$0.00

HOA Fees

$0.00

PMI

$0.00

Total Monthly

$770.00

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Alexi Smalley

A Bit About Me

At Ruoff Mortgage, being a loan officer means being more than a lender. I’m your advocate, guide, and trusted partner during your homebuying journey. I take pride in educating clients, answering questions, and creating tailored strategies that fit their unique goals. From our first conversation to closing, I’m there every step of the way.As a loan officer with Ruoff Mortgage, I’m dedicated to delivering a premium home financing experience built on trust and transparency. Whether you're a first-time buyer or refinancing, I provide personalized loan solutions and expert insight to help you move forward with confidence. My goal is simple: to make homeownership feel achievable, informed, and stress-free.

Awards & Achievements

Top Mortgage Lenders

Top Mortgage Lenders

The Scotsman Guide’s list of Top Mortgage Lenders, a ranking of the nation’s top-producing mortgage companies.

Experience the Ruoff Advantage

We've worked hard to earn our A+ BBB rating, and we're committed to maintaining it. Our team puts your needs first and takes pride in guiding you through the mortgage process.

42

Years of helping homeowners like you

We are excited to announce that for the ninth year in a row we have made The Scotsman Guide’s list of Top Mortgage Lenders, a ranking of the nation’s top-producing mortgage companies. We are ranked #31 in Retail Units, #48 in Retail Volume, and #59 on the Overall Lender list.

15 DAY

Average Clear to Close**

Ruoff Mortgage has earned a top spot on Experience.com’s Top Performers list for the third year in a row, being recognized as a top 10 Mortgage Company in the Jumbo Division for customer satisfaction. This competition ranks loan officers and their organizations based on millions of customer reviews, survey completion rates, and star ratings submitted to the Experience.com platform.

98.5%

Customer satisfaction rating*

At Ruoff Mortgage, customer satisfaction is at the core of everything we do. We are the experts, so you don't have to be.*

Proudly serving Indiana

My Operating Hours

Mon: 9:00 AM - 5:00 PM

Tue: 9:00 AM - 5:00 PM

Wed: 9:00 AM - 5:00 PM

Thu: 9:00 AM - 5:00 PM

Fri: 9:00 AM - 5:00 PM

Sat: Closed

Sun: Closed

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Ruoff Mortgage Company, Inc. | NMLS ID: 141868

© 2026 Ruoff Mortgage Company, Inc. All rights reserved. Ruoff Mortgage is a registered trademark.

Fair Housing Logo White

******††Some restrictions apply.

Reviews and comments have been submitted by customers voluntarily, and are solely the views of such customers, and have been screened by Ruoff Mortgage Company, Inc. Terms were specific to customers’ specific qualifications and program availability and personal experiences may vary. Loan?decision is subject to satisfactory appraisal and title review and no change in financial condition. This is not an offer for extension of credit or a commitment to lend. Interest rate subject to change based on market condition and credit review.

The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.

Based on 2025 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS#141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

Credit Score Range is for informational purposes only. Your credit will not be pulled by using the features of this calculator.

Some restrictions apply. Ask for details. This calculation and associated communications are provided to you for informational purposes only. This is not an offer for extension of credit or a commitment to lend. Please contact the Ruoff Mortgage team directly to learn more about its mortgage products and your eligibility for such products. Loan decision is subject to satisfactory appraisal and title review and no change in financial condition. Interest rate subject to change based on market condition and credit review. Mortgage insurance is required on mortgage loans with loan amounts greater than 80% of the home value. Loan options that include private mortgage insurance are reflected as a Borrower Paid Mortgage Insurance (BPMI) premium, the cost of which is added to the monthly principal and interest payment. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868. Equal Housing Lender. NMLS#141868.

Experience.com is a leading provider of Customer Experience Management Software, and this marks the tenth year of recognizing top mortgage professionals and companies that have shown exceptional customer service and performance over the past year.