Ruoff Mortgage
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Amy Robbins

VP | Branch Manager

NMLS: 79210 | GA: 79210 | OH: MLO-OH.79210

The right home begins with the right person by your side. I'll be with you from pre-approval to the closing table.

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Amy

97.89%

Customer Satisfaction Score.

Scotsman GuidePresident's Club

Awards

Proudly serving Florida, Georgia, Illinois, Indiana, Michigan, Ohio

Meet our happy homeowners***

View All Testimonials

Janie A.

Indianapolis, IN, Jul 28, 2025, 7:22 PM

I cannot say enough good things about Amy. I was connected to Amy through my realtor in February, I did not purchase a home until July 23rd. For four months, Amy was responsive, attenitive, patient, kind and understanding. I went through 3 realtors, paying down debt and shopping above my budget. Through it all Amy was always gracious with her feedback and swift to respond to my never ending questions. I have a lot going on in my work-life balance so I was often too busy to really read things through all the time like I should have. There were times when she would have to send information and explain something to me via text, email and over the phone and she never showed any sign of beeing irritated, annoyed or inpatient. Even at my closing I was still asking her questions and she continued to be a beacon of knowledge. I appreciate Amy more than I can say. In reality my debt was never a priority for me and with her gentle push I was able to get rid of some debt that I had been putting off for years in just a few months. As a POC I have heard many of my peers have poor experiences with their loan officer. With Amy I was me, nothing else impacted her work with me. Amy was beyond Excellent, she set the tone and standard for me on what to expect from a loan officer. If I ever find myself in the position to buy another home, she will be my first and only call. Thank you Amy for all you did, I appreciate you!

Amy Danielle N.

Greenwood, IN, Sep 3, 2024, 10:40 AM

I could not have asked for a better experience! Amy went above and beyond to ensure I was informed of every step, understood every step, and gave me the time and attention I needed. I cannot even imagine how busy Amy is, but she managed to make me feel like I was her only client. She was truly a lifesaver during the mortgage process and I am grateful to have had her knowledge and expertise on my side!

Kyle E S.

Alexandria, IN, Aug 8, 2024, 8:22 PM

Amy was amazing!! There were no surprises, she kept me very informed along every step of the way. She answered all of my questions. This is my first home purchase and I will be using Amy again if we ever need another home loan. I will definitely be referring her to anyone I know. She made the process a breeze. Thank you Amy for helping our dreams become a reality! I am stoked to have a home that can also accommodate my soon the be wife and daughter. None of that would have been possible with out your help and patience in guiding me through this process.

Laura W.

Fishers, IN, Jul 31, 2026, 3:08 PM

Great experience

Cynthia P.

Indianapolis, IN, Jul 28, 2026, 11:11 PM

easy seamless fully communicated

Giuliano A.

Greenwood, IN, Jul 10, 2026, 4:38 PM

Amy and her team were the best. As a previous loan officer for a bank I am proud to say Amy and her team are high performing, high caring, incredibly knowledgeable and quick to support us. You have earned a customer for life.

Shannon D E.

Dexter, MI, Jun 18, 2026, 5:42 PM

Amy is wonderful!

Madison P T.

Carmel, IN, Jun 6, 2026, 2:13 PM

Amy was fantastic to work with and made the process so easy!

Janie A.

Indianapolis, IN, Jul 28, 2025, 7:22 PM

I cannot say enough good things about Amy. I was connected to Amy through my realtor in February, I did not purchase a home until July 23rd. For four months, Amy was responsive, attenitive, patient, kind and understanding. I went through 3 realtors, paying down debt and shopping above my budget. Through it all Amy was always gracious with her feedback and swift to respond to my never ending questions. I have a lot going on in my work-life balance so I was often too busy to really read things through all the time like I should have. There were times when she would have to send information and explain something to me via text, email and over the phone and she never showed any sign of beeing irritated, annoyed or inpatient. Even at my closing I was still asking her questions and she continued to be a beacon of knowledge. I appreciate Amy more than I can say. In reality my debt was never a priority for me and with her gentle push I was able to get rid of some debt that I had been putting off for years in just a few months. As a POC I have heard many of my peers have poor experiences with their loan officer. With Amy I was me, nothing else impacted her work with me. Amy was beyond Excellent, she set the tone and standard for me on what to expect from a loan officer. If I ever find myself in the position to buy another home, she will be my first and only call. Thank you Amy for all you did, I appreciate you!

Amy Danielle N.

Greenwood, IN, Sep 3, 2024, 10:40 AM

I could not have asked for a better experience! Amy went above and beyond to ensure I was informed of every step, understood every step, and gave me the time and attention I needed. I cannot even imagine how busy Amy is, but she managed to make me feel like I was her only client. She was truly a lifesaver during the mortgage process and I am grateful to have had her knowledge and expertise on my side!

Kyle E S.

Alexandria, IN, Aug 8, 2024, 8:22 PM

Amy was amazing!! There were no surprises, she kept me very informed along every step of the way. She answered all of my questions. This is my first home purchase and I will be using Amy again if we ever need another home loan. I will definitely be referring her to anyone I know. She made the process a breeze. Thank you Amy for helping our dreams become a reality! I am stoked to have a home that can also accommodate my soon the be wife and daughter. None of that would have been possible with out your help and patience in guiding me through this process.

Laura W.

Fishers, IN, Jul 31, 2026, 3:08 PM

Great experience

Cynthia P.

Indianapolis, IN, Jul 28, 2026, 11:11 PM

easy seamless fully communicated

Giuliano A.

Greenwood, IN, Jul 10, 2026, 4:38 PM

Amy and her team were the best. As a previous loan officer for a bank I am proud to say Amy and her team are high performing, high caring, incredibly knowledgeable and quick to support us. You have earned a customer for life.

Shannon D E.

Dexter, MI, Jun 18, 2026, 5:42 PM

Amy is wonderful!

Madison P T.

Carmel, IN, Jun 6, 2026, 2:13 PM

Amy was fantastic to work with and made the process so easy!

Sean M T.

Carmel, IN, Jun 2, 2026, 5:32 PM

Amy took great care to make sure my wife and I had a smooth and easy purchasing experience. Working with her team, we always knew where we stood in the process and if we ever had any questions, someone was always able to help us very quickly. I'd highly recommend working with Amy and her team.

Laura A W.

Indianapolis, IN, May 27, 2026, 8:41 PM

Amy and her group made the experience simply and pain free and expedited the closing. It was not excessive uploading documents and response was always returned quickly.

Sarah Elizabeth V.

Greenfield, IN, May 27, 2026, 6:55 PM

Any questions I had were answered quickly and thoughtfully!

Nicholas Joseph B.

Carmel, IN, May 20, 2026, 4:11 PM

The Ruoff team was great to work with. Our Branch Manager was even present at closing to ensure everything went through smoothly, which I have NEVER had a lender do before. We greatly appreciate the Ruoff team's help in ensuring our home purchase was as smooth as possible.

David C M.

Plainfield, IN, May 4, 2026, 3:13 PM

Amy was awesome! Knowledgeable , friendly and informative. Prompt in responding to my questions and patient.

Ronald S C.

BROWNSBURG, IN, May 11, 2026, 2:50 AM

Amy Robbin's was very helpful. Returned calls quickly. Very friendly and helpful.

Andrea K C.

Indianapolis, IN, Apr 22, 2026, 4:56 PM

was always very clear about everything. She was also very easy to reach whenever we needed her. She made the process quick and painless and we appreciate all of your help.

Michael R. R.

Noblesville, IN, Apr 19, 2026, 7:35 PM

Amy was friendly and easy to work with

Sean M T.

Carmel, IN, Jun 2, 2026, 5:32 PM

Amy took great care to make sure my wife and I had a smooth and easy purchasing experience. Working with her team, we always knew where we stood in the process and if we ever had any questions, someone was always able to help us very quickly. I'd highly recommend working with Amy and her team.

Laura A W.

Indianapolis, IN, May 27, 2026, 8:41 PM

Amy and her group made the experience simply and pain free and expedited the closing. It was not excessive uploading documents and response was always returned quickly.

Sarah Elizabeth V.

Greenfield, IN, May 27, 2026, 6:55 PM

Any questions I had were answered quickly and thoughtfully!

Nicholas Joseph B.

Carmel, IN, May 20, 2026, 4:11 PM

The Ruoff team was great to work with. Our Branch Manager was even present at closing to ensure everything went through smoothly, which I have NEVER had a lender do before. We greatly appreciate the Ruoff team's help in ensuring our home purchase was as smooth as possible.

David C M.

Plainfield, IN, May 4, 2026, 3:13 PM

Amy was awesome! Knowledgeable , friendly and informative. Prompt in responding to my questions and patient.

Ronald S C.

BROWNSBURG, IN, May 11, 2026, 2:50 AM

Amy Robbin's was very helpful. Returned calls quickly. Very friendly and helpful.

Andrea K C.

Indianapolis, IN, Apr 22, 2026, 4:56 PM

was always very clear about everything. She was also very easy to reach whenever we needed her. She made the process quick and painless and we appreciate all of your help.

Michael R. R.

Noblesville, IN, Apr 19, 2026, 7:35 PM

Amy was friendly and easy to work with

Calculate Based on Your Individual Needs


Purchase Calculator

Property Costs


Loan Details

Est. Monthly Payment

$770.00

Principal & Interest

$770.00

Property Taxes

$0.00

Home Insurance

$0.00

HOA Fees

$0.00

PMI

$0.00

Total Monthly

$770.00

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Amy Robbins

A Bit About Me

I've been helping individuals and families achieve their dream of homeownership since 1992. As a Purdue University graduate with a degree in Financial Planning, I'm passionate about making the mortgage process simple and stress-free. I believe informed clients make confident financial decisions, so I take the time to explain every step—from credit and budgeting to loan options and long-term strategies. Whether you're buying your first home, your next home, refinancing, or investing, I'll provide personalized guidance and exceptional communication to help you make smart financial decisions and achieve your homeownership goals.

Awards & Achievements

Top Mortgage Lenders

Top Mortgage Lenders

The Scotsman Guide’s list of Top Mortgage Lenders, a ranking of the nation’s top-producing mortgage companies.

President's Club

President's Club

12x Winner

Awarded to loan officers who consistently exceed volume targets and deliver exceptional client satisfaction scores across all closed transactions.

Experience the Ruoff Advantage

We've worked hard to earn our A+ BBB rating, and we're committed to maintaining it. Our team puts your needs first and takes pride in guiding you through the mortgage process.

42

Years of helping homeowners like you

We are excited to announce that for the ninth year in a row we have made The Scotsman Guide’s list of Top Mortgage Lenders, a ranking of the nation’s top-producing mortgage companies. We are ranked #31 in Retail Units, #48 in Retail Volume, and #59 on the Overall Lender list.

15 DAY

Average Clear to Close**

Ruoff Mortgage has earned a top spot on Experience.com’s Top Performers list for the third year in a row, being recognized as a top 10 Mortgage Company in the Jumbo Division for customer satisfaction. This competition ranks loan officers and their organizations based on millions of customer reviews, survey completion rates, and star ratings submitted to the Experience.com platform.

98.5%

Customer satisfaction rating*

At Ruoff Mortgage, customer satisfaction is at the core of everything we do. We are the experts, so you don't have to be.*

Proudly serving Florida, Georgia, Illinois, Indiana, Michigan, Ohio

Amy Robbins

VP | Branch Manager

NMLS: 79210

GA: 79210

OH: MLO-OH.79210

My Operating Hours

Mon: 9:00 AM - 5:00 PM

Tue: 9:00 AM - 5:00 PM

Wed: 9:00 AM - 5:00 PM

Thu: 9:00 AM - 5:00 PM

Fri: 9:00 AM - 5:00 PM

Sat: Closed

Sun: Closed

Ruoff Mortgage Logo White

Ruoff Mortgage Company, Inc. | NMLS ID: 141868

© 2026 Ruoff Mortgage Company, Inc. All rights reserved. Ruoff Mortgage is a registered trademark.

Fair Housing Logo White

******††Some restrictions apply.

Reviews and comments have been submitted by customers voluntarily, and are solely the views of such customers, and have been screened by Ruoff Mortgage Company, Inc. Terms were specific to customers’ specific qualifications and program availability and personal experiences may vary. Loan?decision is subject to satisfactory appraisal and title review and no change in financial condition. This is not an offer for extension of credit or a commitment to lend. Interest rate subject to change based on market condition and credit review.

The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.

Based on 2025 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS#141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

Credit Score Range is for informational purposes only. Your credit will not be pulled by using the features of this calculator.

Some restrictions apply. Ask for details. This calculation and associated communications are provided to you for informational purposes only. This is not an offer for extension of credit or a commitment to lend. Please contact the Ruoff Mortgage team directly to learn more about its mortgage products and your eligibility for such products. Loan decision is subject to satisfactory appraisal and title review and no change in financial condition. Interest rate subject to change based on market condition and credit review. Mortgage insurance is required on mortgage loans with loan amounts greater than 80% of the home value. Loan options that include private mortgage insurance are reflected as a Borrower Paid Mortgage Insurance (BPMI) premium, the cost of which is added to the monthly principal and interest payment. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868. Equal Housing Lender. NMLS#141868.

Experience.com is a leading provider of Customer Experience Management Software, and this marks the tenth year of recognizing top mortgage professionals and companies that have shown exceptional customer service and performance over the past year.