I will work hard to help you achieve your homeownership goals.
99.69%Customer Satisfaction Rating
Hi, I'm
Amy!
VP | Branch Manager
I will work hard to help you achieve your homeownership goals.
99.69%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
Refinance
Need a lower monthly payment, or want to get cash out? Learn more about
your options.
Sell My Home
Get your house on the market, and look for your next home!
Hear from people like you*
Review 1
5.0
Got it done
Kevin E D.
Carmel, IN, September 22nd, 2024 04:31 PM
Review 2
5.0
Amy! She was very professional and there every step. She was wry knowledgeable and helpful on our journey. No matter the time, she called back to answer ANY questions.
Natasha D.
Fort Mitchell, AL, September 17th, 2024 07:32 AM
Review 3
5.0
This is our second home purchase with Ruoff Mortgage and Amy Schroeder! Both purchases have been an excellent experience. Amy was always available to answer any questions that I had and took the time to explain the process so that I could understand it.
Christopher S C.
Cataula, GA, September 17th, 2024 01:41 PM
Review 4
5.0
Prompt attention to my needs and calls.
Alton Linroy J.
COLUMBUS, GA, September 11th, 2024 06:03 PM
Review 5
5.0
Overall communication and availability. Any questions or concerns I had, Amy made sure she broke everything down where I understood and made sure I was clear on every step of the way. Amy made the financial part of buying my house the easiest part!!
Kerri R.
Phenix City, AL, August 25th, 2024 07:24 PM
Review 6
5.0
Amy was amazing through the process, being our first home she ensured that we knew where we were every step of the way. She made the process less stressful, she answered every call and email in a timely manner. Thank you for all the help Amy and we definitely being sending our friends your way.
Travis W.
Phenix City, AL, August 19th, 2024 02:38 PM
Review 7
5.0
Amy went out of her way through put the loan journey. Kept me informed and took her time to explain how doing a rate refinance would work. Communication never stopped and I always knew when there was something to I needed to do because I get a text or call before the email hit my inbox. The fact that Amy and her team helped just as hard with each time until we finally got a house showed how hard they work to make sure I got the best rate and had incredible service. I look forward to working with Amy in the future.
John Daniel I.
Salem, AL, August 7th, 2024 08:58 AM
Review 8
5.0
How streamlined the process was with Ruoff Mortgage. Amy and Tamia was excellent and communicated each step. I absolutely love the welcome gift! Thank you for making this experience lovely.
Yakeisha Lashun S.
Phenix City, AL, July 31st, 2024 08:50 AM
Review 9
5.0
Great communication and very helpful through the process!
Robert J C.
Phenix City, AL, July 18th, 2024 11:13 PM
Review 10
5.0
Amy and Tamia were an absolute dream to work with! As first time home buyers, they explained everything thoroughly and answered every question we had. They were in constant communication and always kept us updated on the process. They were incredibly kind when it came to working around my schedule, as I was doing this alone with an 8 month old while my husband was at training. Our closing costs were not as quoted....they were even better! Our cash to close went from around $7500 down to $4200, which was a pleasant surprise to say the least. However, Amy did make it a point to heavy hand the quotes, in anticipation of the final numbers being less, which gave us the oppurtunity to prepare a larger sum of money if needed. We couldn't have asked for a better team for our first experience. I'd absolutely recommend (and certainly plan to) Ruoff Mortgage to anyone buying a home in the area!
Nathan James S.
Phenix City, AL, July 17th, 2024 06:18 PM
Review 11
5.0
The team was very professional, prompt, and the online website was easy to navigate.
Jazmin Chanel S.
Fort Mitchell, AL, July 12th, 2024 04:22 PM
Review 12
5.0
Amy and her team went above and beyond to making buying our home an incredibly easy and straightforward process. They were on top of all emails and quick to respond if we ever had any questions, even outside of normal business hours. I can’t recommend the Ruoff Team enough!
Thanks Amy and Tamia!!!!!
Vashan H.
Acworth, GA, July 8th, 2024 02:09 PM
Review 13
5.0
Amy and her team are the absolute best. She was so knowledgeable and was impeccable with the details which is so critical for me. She walked us through ever step with the utmost professionalism and clarity so that we felt really at ease. Amy is the best and I would highly recommend her to anyone that is buying with a loan!
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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