I will work hard to help you achieve your homeownership goals.
98.66%Customer Satisfaction Rating
Hi, I'm
Amy!
VP | Branch Manager
I will work hard to help you achieve your homeownership goals.
98.66%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
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Hear from people like you*
Review 1
5.0
Great communication and very helpful through the process!
Robert J C.
Phenix City, AL, July 18th, 2024 11:13 PM
Review 2
5.0
Amy and Tamia were an absolute dream to work with! As first time home buyers, they explained everything thoroughly and answered every question we had. They were in constant communication and always kept us updated on the process. They were incredibly kind when it came to working around my schedule, as I was doing this alone with an 8 month old while my husband was at training. Our closing costs were not as quoted....they were even better! Our cash to close went from around $7500 down to $4200, which was a pleasant surprise to say the least. However, Amy did make it a point to heavy hand the quotes, in anticipation of the final numbers being less, which gave us the oppurtunity to prepare a larger sum of money if needed. We couldn't have asked for a better team for our first experience. I'd absolutely recommend (and certainly plan to) Ruoff Mortgage to anyone buying a home in the area!
Nathan James S.
Phenix City, AL, July 17th, 2024 06:18 PM
Review 3
5.0
The team was very professional, prompt, and the online website was easy to navigate.
Jazmin Chanel S.
Fort Mitchell, AL, July 12th, 2024 04:22 PM
Review 4
5.0
Amy and her team went above and beyond to making buying our home an incredibly easy and straightforward process. They were on top of all emails and quick to respond if we ever had any questions, even outside of normal business hours. I can’t recommend the Ruoff Team enough!
Thanks Amy and Tamia!!!!!
Vashan H.
Acworth, GA, July 8th, 2024 02:09 PM
Review 5
5.0
Amy and her team are the absolute best. She was so knowledgeable and was impeccable with the details which is so critical for me. She walked us through ever step with the utmost professionalism and clarity so that we felt really at ease. Amy is the best and I would highly recommend her to anyone that is buying with a loan!
Lindsay R F.
Woodstock, GA, June 28th, 2024 09:41 AM
Review 6
5.0
Amy was absolutely amazing. It was like talking with a close friend during all of our interactions. She kept us informed every step of the way. Zero surprises. She took the time to make sure we understood everything that was happening. Would give her 10 out of 5 stars if we could. Amazing experience!
Joshua D F.
Woodstock, GA, June 27th, 2024 02:14 PM
Review 7
5.0
Amy Schroeder was absolutely wonderful and made the buying process enjoyable! I will absolutely recommend Amy & Ruoff Mortgage to everyone I know.
Leslie A H.
Columbus, GA, June 23rd, 2024 06:14 PM
Review 8
5.0
Excellent service and great experience
Celeste B.
Phenix City, AL, June 17th, 2024 11:48 AM
Review 9
5.0
Amy is absolutely incredible to work with! Before choosing her for our initial home purchase, we conducted thorough research. I can't envision this process being as seamless without her expertise! Communication was swift and efficient throughout, making everything incredibly fast-paced. Amy is readily accessible and addresses all questions with ease. Highly recommended! Big shoutout to her dedicated assistant, Tamia, for her exceptional support too!
David Wayne H.
Phenix City, AL, June 11th, 2024 10:29 AM
Review 10
5.0
Amy was absolutely amazing!! She made everything simple and was always willing to answer my questions with thorough explanations.
Julia P.
Midland, GA, May 28th, 2024 04:11 PM
Review 11
5.0
Everything thing was excellent! Every step of the way was executed really well! 10 out of 10 across the board and we will definitely be spreading the word!
Lawrence H.
Smiths Station, AL, May 22nd, 2024 03:17 AM
Review 12
5.0
Amy and Rolanda are awesome to work with. They were so helpful. They took the time to keep us updated and informed through the whole process!We are happy to be in our new home. We will treasure our gifts in our new home as a part of this moment we can always look back on thanks to Amy and Rolanda! We highly recommend to anyone in the area!
Christina M R.
Columbus, GA, January 30th, 2024 05:26 PM
Review 13
5.0
I have had the pleasure of working with Ms. Amy not once, but twice on two different homes. I knew the second I found out she was licensed in another state that I would be using her. From the first encounter years ago, to our current day, she has never wavered on her impeccable service. She has always made the process so easy, almost too easy some times lol. I have so much respect, and appreciation for her. My only negative is that I can’t take her everywhere I go in the future.
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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