I will work hard to help you achieve your homeownership goals.
99.54%Customer Satisfaction Rating
Hi, I'm
Anna!
VP | Branch Manager
I will work hard to help you achieve your homeownership goals.
99.54%Customer Satisfaction Rating
Anna Pitcock | NMLS: 651913 | KY: MC327171
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
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Hear from people like you*
Review 1
5.0
Anna communicated quickly and often. The whole team reached out with any details needed to make for a smooth transition. I felt like my family was cared for through the whole process. Having a new baby during the process was a huge challenge, but Anna and the rest of the team took off so much of the burden of moving and buying a home.
Allen B.
Harrodsburg, KY, June 7th, 2024 05:19 AM
Review 2
5.0
Communication was excellent! Clear, open, timely & honest. A level of trust was easily established due to diligence, work ethic and professionalism shown. Anna proved herself as a reliable loan officer. Connecting with us both personally and as a valued client, made us feel very welcome.
Justin Kyle H.
Richmond, KY, June 28th, 2024 01:10 PM
Review 3
5.0
Anna is amazing!
Amber L L.
Lexington, KY, August 1st, 2025 11:03 AM
Review 4
5.0
Very responsive when I had questions. Very transparent with the whole home buying process.
Robert A R.
Danville, KY, July 31st, 2025 11:44 AM
Review 5
5.0
Anna was absolutely amazing to work with. She made things go very smoothly and kept us updated along the way.
Kelsey M W.
Lawrenceburg, KY, July 28th, 2025 11:13 AM
Review 6
5.0
communication was excellent! She made the process so smooth, Anna is amazing at her job!
Samantha M S.
Lexington, KY, July 17th, 2025 11:03 AM
Review 7
5.0
Just a personable experience, not only was everything done to the hoghest stardard in no time at all. evrything was also communicated well amd effectively but also done with us in mind and putting us first. Very kind folks that have worlds of integrity amd empathy while delivering with percision and efficiency.
Iverson G.
Lexington, KY, July 26th, 2025 11:41 AM
Review 8
5.0
Anna was the best! She made the whole experience easy. She is very knowledgeable and kept us informed of everything. I would want to work with her again.
Dawn E.
Berea, KY, July 23rd, 2025 07:12 PM
Review 9
5.0
I appreciated the personalized attention and tailored solutions provided by Anna. Her commitment to understanding my specific needs and circumstances made the process smoother and more effective. It was evident that she genuinely cares about her clients and strives to deliver the best possible outcomes.
Katie C B.
Lexington, KY, June 19th, 2025 11:54 AM
Review 10
5.0
Great experience
Valerie A T.
Lexington, KY, May 24th, 2025 11:37 AM
Review 11
5.0
Anna is knowledgeable, and very professional she was easy to work with and wuick to respond to all of our questions . Every issue that came up she handled and kept us informed the entire time 10/10 would recommend
Corey L.
Bardstown, KY, May 27th, 2025 11:06 AM
Review 12
5.0
Anna was so helpful in the purchase of our first home. It can be overwhelming but Anna was there for us every step of the way. She was in constant contact with us to ensure an easy process of purchasing a home. Highly recommend Anna and Ruoff Mortgage.
Elena R.
Georgetown, KY, May 27th, 2025 11:14 AM
Review 13
5.0
Anna was knowledgeable, had great communication, and cared about our experience and the outcome of the process. She was WONDERFUL!
Ryan L. G.
Lexington, KY, May 6th, 2025 11:15 AM
Review 14
5.0
Anna is excellent - she truly cares and is very knowledgeable! I appreciated her time in ensuring I set myself up to get approved!
Sarah E F.
Lawrenceburg, KY, April 29th, 2025 11:08 AM
Review 15
5.0
Anna was a superhero. She answered calls even during the weekends and evenings, and was very supportive and knowledgeable about the entire process. We were really happy to work with her, and would absolutely recommend her to our friends.
*Based on
2024
independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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