First off, I want to say I love my home. Ashley Mattox and her team that helped my fianc and I, buy our first home, did more then over and beyond. The communication was there, estimates were on point, guiding and helping us every step of the way. They are genuine, thoughtful, reliable and most important family now. We are expecting our daughter any time now, and she will love her new home as much as we do too, the future seems as bright as ever and we cant wait to make memories and tell the stories of them, as we live in our new Greencastle home. Thank you Ruoff again! Sincerely, The Housers, in Greencastle

I was a first time home owner at the age of 22. Everybody at Ruoff was so nice and patient and did such a good job of explaining everything to me. When it was time to refinance, they walked me through every step of the way, making sure I knew every number and plan the whole journey. I will forever use and recommend Ruoff!

Ashley knew we were in a hurry to close on our loan and get moved as soon as possible. She got everything she needed quickly and got our loan closed within 10 days!

Communication was AWESOME! Ashley was always on hand with answers, whether it was at 9 PM on a weeknight or in the middle of a Sunday afternoon! She never made us feel like a burden.

The process was so fast and smooth that went so well and me being a 1st time owner of the property having no knowledge about anything having Ashley handle everything for me was very assuring that nothing will be overlooked. I was always answered any doubts or questions I had. I would refer anyone I know trying to buy a house to Ashley.

This was the fastest we’ve ever purchased a home. The process was so easy and organized.

I picked out a house without being pre-approved and it kinda put Ashley on the spot to get us financed. She did her job very well, and very fast, and did it with no problems at all. Ashley was awesome, even answered some of my questions at an inconvenient time.

Everything went really well, better than I expected especially since we did most of the process long distance and we are not computer people. We had excellent guidance through the process, Ashley was a tremendous help and without that help we could not have gotten through this whole thing nearly so well.

Whenever I had a question or didnt understand what was required of me Ashley was always quick to respond to any questions I had for her. Couldnt be any more pleased with how easy the whole process was thanks to Ashley!

Never felt like we weren't important. We weren't just a customer we were treated as friends.

Ashley was so helpful and took the time to explain the process to brand new homeowners that arent familiar with this. Her work and timely responses at all hours was so appreciated!