I will work hard to help you achieve your homeownership goals.
97.48%Customer Satisfaction Rating
Hi, I'm
Ashley!
VP | Branch Manager
I will work hard to help you achieve your homeownership goals.
97.48%Customer Satisfaction Rating
Ashley Mattox | NMLS: 883589
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
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Hear from people like you*
Review 1
5.0
The whole process was fast and seamless! I needed a quick process and closing, and Ashley made that happen! Two weeks from offer and application to closing is absolutely amazing! I was nervous of the process, being a first time home buyer, but the whole experience could not have been any better!
Diane S.
Greencastle, IN, March 19th, 2024 11:04 AM
Review 2
5.0
Clear communication on time information. All round felt everyone worked well together.
Kimberly Dawn S.
New Market, IN, August 20th, 2025 07:55 PM
Review 3
5.0
It was good
Sarah R Y.
Indianapolis, IN, August 19th, 2025 09:08 AM
Review 4
5.0
Ashely communicated very clearly and quickly. She answered all our questions thoroughl.
Bradley J.
Cloverdale, IN, July 29th, 2025 11:35 AM
Review 5
5.0
Communication was exexcellent. Our loan officer was great at answering any and all questions we had. It was a great experience with wonderful service.
Makayla B.
Cloverdale, IN, July 29th, 2025 11:18 AM
Review 6
5.0
Ashley took our file over and quickly got it straightened out so that we could close in time after some mistakes were made.she did a great job!!
Wesley D. P.
Columbus, IN, July 27th, 2025 12:13 PM
Review 7
5.0
Excellent work from the company an the communication was great
Kenneth J M.
Indianapolis, IN, July 21st, 2025 11:07 AM
Review 8
5.0
Ashely was awesome! Everything was so smooth and such a good easy process. Thanks ruoff!
Matthew A R.
Mooresville, IN, July 19th, 2025 03:03 PM
Review 9
5.0
The transparency and communication was quick and efficient. We had communication nearly everyday up through the day of closing.
Sheri R.
Dana, IN, July 5th, 2025 06:40 PM
Review 10
5.0
Ashley and Tina were amazing to work with through the whole process. It was quick and easy. No stress from this team!
Brittany D R.
W Terre Haute, IN, May 30th, 2025 02:14 PM
Review 11
5.0
Thank you!!
Cody M.
Mooresville, IN, May 5th, 2025 11:08 AM
Review 12
5.0
all around great experienc. Im I'm a first time homebuyer but Ashley Was great and made my life a lot easier.
Lucas R K.
Pittsboro, IN, May 4th, 2025 07:26 PM
Review 13
5.0
Ashley was great to work with. She made the entire process painless and easy.
Tera A B.
Coatesville, IN, April 29th, 2025 12:20 PM
Review 14
5.0
Overall communication and timely process of the hole deal!
*Based on
2024
independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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