Brenda is a fantastic loan officer. Brenda is very knowledgeable and when we had questions she had the answers. Brend was readily avaliable and quick with either return phone calls, emails or communication thru texts. We would definitely recommend Brenda and Ruoff Mortgages!

Brenda was very communicative and quick with responses. My husband and I were very impressed with how seamless the process was. We loved work with Brenda! She is great at work she does!

The process was very easy.

Everything with our mortgage went really smoothly. All the members of our mortage team (Larry, Janeen, and Brenda) worked together to ensure that when one team member was unavailable, another team member could fill in seamlessly as though we were still talking to the same person. Responses to questions were very fast, and the team listened to all of our concerns and made sure our mortgage solution was exactly what was best for our situation. They were very proactive and also got us locked in at a great rate at just the right time before rates started climbing. Thank you very much!

Communication was excellent. We worked with Brenda years ago and found this experience as wonderful as the last. She was always willing to answer our calls over the weekends and evenings when needed.

Communication and explaining things that we didn't understand.

Brenda is a fantastic loan officer. Brenda is very knowledgeable and when we had questions she had the answers. Brend was readily avaliable and quick with either return phone calls, emails or communication thru texts. We would definitely recommend Brenda and Ruoff Mortgages!

Brenda was very communicative and quick with responses. My husband and I were very impressed with how seamless the process was. We loved work with Brenda! She is great at work she does!

The process was very easy.

Everything with our mortgage went really smoothly. All the members of our mortage team (Larry, Janeen, and Brenda) worked together to ensure that when one team member was unavailable, another team member could fill in seamlessly as though we were still talking to the same person. Responses to questions were very fast, and the team listened to all of our concerns and made sure our mortgage solution was exactly what was best for our situation. They were very proactive and also got us locked in at a great rate at just the right time before rates started climbing. Thank you very much!

Communication was excellent. We worked with Brenda years ago and found this experience as wonderful as the last. She was always willing to answer our calls over the weekends and evenings when needed.

Communication and explaining things that we didn't understand.

I never had to wonder what was next. Brenda made sure I knew exactly where I was in the process, the next step, and the step after that too. She answered every question I had quickly, regardless of what time or day it was.

Nothing to add here

Brenda and Ruoff made the process as quick and easy as possible!

Everything required was spelled out clearly and was easy to deliver online. 10/10

Whether it was 4am-8pm Brenda would always awnser my questions! Even on her vaction!!!!!

Brenda was very patient and kind at all times. I felt comfortable in her hands

Exceptional service. Brenda was fantastic! Very smooth process with her. She communicated very well. Amazing to work with!

I never had to wonder what was next. Brenda made sure I knew exactly where I was in the process, the next step, and the step after that too. She answered every question I had quickly, regardless of what time or day it was.

Nothing to add here

Brenda and Ruoff made the process as quick and easy as possible!

Everything required was spelled out clearly and was easy to deliver online. 10/10

Whether it was 4am-8pm Brenda would always awnser my questions! Even on her vaction!!!!!

Brenda was very patient and kind at all times. I felt comfortable in her hands

Exceptional service. Brenda was fantastic! Very smooth process with her. She communicated very well. Amazing to work with!