I will work hard to help you achieve your homeownership goals.
98.24%Customer Satisfaction Rating
Hi, I'm
Brittany!
Senior Loan Officer
I will work hard to help you achieve your homeownership goals.
98.24%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
Refinance
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your options.
Sell My Home
Get your house on the market, and look for your next home!
Hear from people like you*
Other mortgage companies put a lot of energy into self promotion. All of the people I dealt with at Ruoff didn't waste my time on that. Instead they exuded a calm competence. Nothing to prove - just trying to help me with the information I needed quickly. I was especially impressed with Brittany Adam. For about a week there, we were on the phone multiple times a day. She was always clear and accurate. When she didn't have an answer, she didn't pretend to. She said she'd find out and call me back. Which she did... quickly. Brittany was also warm and personable. Of course she was taking care of my finances and numbers and all the mortgage stuff, but she did it in a way that felt like she was taking care of me. I'll happily refer people to her.
Celia K,
happy
client
Brittany was absolutely fantastic. I am a first time home buyer and she made me feel so comfortable during the transaction by responding immediately, keeping me informed on whats going on, and being by my side during the closing process. I will recommend Brittany and Ruoff Mortgage to anyone that I know that are in the market to buy a house. Thanks again for everything!!
Alexander J H,
happy
client
I knew exactly what was going on at all times
Ava H,
happy
client
My loan officer was amazing
William N,
happy
client
Brittany was amazing and had a solution to any issues that came up!
Kaitlynn B,
happy
client
Brittany was exceptional. A true 10/10 home buying experience. I know that this wasnt the easiest process dealing with the HOA and appraisals, but she did a really good job of communicating and always made sure we knew what was going on.
Lukas B D,
happy
client
Brittany was amazing at keeping us informed. There was never a moment that we were ever in the dark. She also went above and beyond to make sure that everything was exactly how we wanted it. We are first time home buyers and now owners and she made the process so easy and answered any of the questions that we had.
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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