Knowledgeable/ Able to streamline process / priority to complete closing as scheduled/ Friendly and easy to work with/ Available to clients is high priority

Charlie made the entire experience really easy and enjoyable. He was friendly, helpful, and took the time to answer questions without ever making the process feel rushed or pressured. Everything was communicated clearly, and I felt like I was genuinely being taken care of rather than just being treated like another customer. It was a great experience overall and definitely the kind of service that leaves a good impression.

Charlie helped my home buying experience be as easy and painless as possible. Seeing as this was my frist time I wasn't familiar with the process and he answered all my questions and explained things well that put me at ease. closing costs were significantly lower than original estimate which he informed me was most likely the case but it was fantastic to see that in the end. All in all, I would recommend Charlie to others.

This is our second time buying a home through Ruoff and working with Charlie. He's very pleasant and tries to get everything done as efficiently and quickly as possible. We hope to stay in this home a long time, but when it comes time for us to move again, we will definitely choose Charlie and his team!

Charlie and his team was always availe to answer questions via call or text day and night. They worked hard to get through the loan process fast and efficiantly. Couldnt have asked for a better team

Charlie's communicaion and knowledge kept us prepared for everything. No surprises. He and the team keep up moving and on task; went above and beyond to ensure positive experience.

Knowledgeable/ Able to streamline process / priority to complete closing as scheduled/ Friendly and easy to work with/ Available to clients is high priority

Charlie made the entire experience really easy and enjoyable. He was friendly, helpful, and took the time to answer questions without ever making the process feel rushed or pressured. Everything was communicated clearly, and I felt like I was genuinely being taken care of rather than just being treated like another customer. It was a great experience overall and definitely the kind of service that leaves a good impression.

Charlie helped my home buying experience be as easy and painless as possible. Seeing as this was my frist time I wasn't familiar with the process and he answered all my questions and explained things well that put me at ease. closing costs were significantly lower than original estimate which he informed me was most likely the case but it was fantastic to see that in the end. All in all, I would recommend Charlie to others.

This is our second time buying a home through Ruoff and working with Charlie. He's very pleasant and tries to get everything done as efficiently and quickly as possible. We hope to stay in this home a long time, but when it comes time for us to move again, we will definitely choose Charlie and his team!

Charlie and his team was always availe to answer questions via call or text day and night. They worked hard to get through the loan process fast and efficiantly. Couldnt have asked for a better team

Charlie's communicaion and knowledge kept us prepared for everything. No surprises. He and the team keep up moving and on task; went above and beyond to ensure positive experience.

Working with Charlie was more like working with family. He was very responsive kind and respectful. You don't move every day so making these life decisions with a trusted partner is essential. I would recommend him to everyone I know.

Always a pleasure working Charlie!

Charlie is the man! Very timely with our deadlines and made the whole process very simple!

Charlie was great during the entire experience! was so easy to communicate with and guided us along our mortgage journey with ease! Grateful to have worked with him during our home buying experience! was very pleasant :)

Ruoff was great to work with! They made everything such a seamless experience and were very responsive and helpful with any questions!

Smoothest loan experience I could imagine - Charlie was wonderful to work with.

Clear & efficient communication and instruction

Working with Charlie was more like working with family. He was very responsive kind and respectful. You don't move every day so making these life decisions with a trusted partner is essential. I would recommend him to everyone I know.

Always a pleasure working Charlie!

Charlie is the man! Very timely with our deadlines and made the whole process very simple!

Charlie was great during the entire experience! was so easy to communicate with and guided us along our mortgage journey with ease! Grateful to have worked with him during our home buying experience! was very pleasant :)

Ruoff was great to work with! They made everything such a seamless experience and were very responsive and helpful with any questions!

Smoothest loan experience I could imagine - Charlie was wonderful to work with.

Clear & efficient communication and instruction