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Chelsea made the entire process extremely easy. She communicated openly with us the entire time and was so quick to handle any task that was thrown her way. Chelsea went out of her way to make sure we could close as soon as possible. She is the best and I would absolutely recommend her to anyone!
Brooke C H.Jasonville, IN, May 13th, 2026 11:21 AM
Chelsea was the best!
Curtis A D.Terre Haute, IN, May 12th, 2026 01:02 PM
We were very pleased with the communication, hard work, and dedication our loan officer Chelsea did. She went above and beyond for us and got us into our dream home and our house sold in 15 days! i couldn't be more impressed with her and ruoff as a company. Thank your for everything I would highly recommend you guys to anyone that I know looking for a home.
Noble W H.Jasonville, IN, May 10th, 2026 06:49 PM
Chelsea made sure that as we are first time home buyers that we were fully informed & understood the whole process. She made sure we felt comfortable with asking any questions and always got back with us as quickly as possible!
Mackenzie Erin C.Terre Haute, IN, May 4th, 2026 09:29 AM
Chelsea answered all of our questions and was able to help us navigate buying a house for the first time! She gathered information for future outlooks of the house to breaking each aspect down for us to understand. She was phenomenal in every aspect from pre-approval process to closing!
Benjamin D.Terre Haute, IN, April 30th, 2026 02:04 PM
I worked closely with Chelsea and she was excellent! She was knowledgebal, friendly, timely, and I got the feeling she truly cared. I trusted her and enjoyed working with her very much. I would highly recommend Chelsea and Ruoff to everyone!!
Mary Campana M.Terre Haute, IN, April 6th, 2026 02:18 PM
Chelsea Lentes, she was amazing throughout the whole loan process, very clear information on every step of the process answer any questions or concerns right away, the whole process was so smooth and super fast that all I had to do it was to sit back and relax, no hidden fees or surprises but helped me get all of the good stuff such as seller closing concessions it couldn't be better experience, THANK YOU Chelsea!!
Efrain P.Terre Haute, IN, March 12th, 2026 11:19 AM
Chelsea made this whole process so easy! She was great to work with
Nancy C S.Marshall, IL, March 4th, 2026 01:00 PM
The entire process was smooth and we appreciated the extra advice we received about debt consolidation.
Robert C S.Marshall, IL, March 4th, 2026 12:03 PM
The constanst communication on things that needed done or changed. Always keeping me up to date and never surprising me! I always knew what to expect throughout this process! Every one was very helpful!
Lane Matthew G.Terre Haute, IN, February 11th, 2026 11:03 AM
Excellent experience
Lisa A R.Terre Haute, IN, February 6th, 2026 12:38 PM
chelsea and tom were the greatest to work with!!!
James A R.TERRE HAUTE, IN, January 11th, 2026 10:35 PM
Communication was off the chain and amazing attitude
Francine B.Terre Haute, IN, January 9th, 2026 02:00 PM
Branches throughout
the US.
Customer Satisfaction Score.*
Days or less average
clear-to-close.**
Years of helping
homeowners like you.
Milestones updating you throughout the process.
Minutes at the closing
table on average.
*Based on
2025
independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http:
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http:
Use our calculator below to find an estimated monthly mortgage payment that works for you. Please remember the dollar amounts displayed are not guaranteed, and what you actually pay may be different. These estimates are for educational purposes only.