This is the second time Chris has helped us with purchasing a home and both experiences were fantastic. The biggest takeaway I have is that Chris is always there to share his knowledge and offer his advice. When something came up in the process (sometimes not related to the mortgage at all but the buying/selling process in general) Chris was always someone I would bounce ideas off of to hear his thoughts and opinions. We feel very lucky to have had such great experiences.

Chris was absolutely fantastic. He answered every question expeditiously and with precision! Chris made my family and I feel included and special! Thank you soo very much for an amazing and simple experience!

Chris was extremely professional to work with. I found him by googling who could give me a loan pre-approval letter the same day. His speed in responding is unmatched! He was great about outlining everything that was needed up front so the loan moved seamlessly forward and the whole process was efficient. Thank you for your exceptional service!

Chris was exactly what I needed as a first-time homebuyer. Opening with a conversation about the very basics of the mortgage process provided a high level of trust, which only built as everything played out. I asked lots of questions along the way, all of which were met with complete and thoughtful responses. Chris was always first to ask if I had a few minutes to take his call, so that we could go over any new piece of information that was needed from me. He never allowed me to decipher information in an e-mail or on a website on my own, always making sure I understood the process, not just the request. His attention to detail really resonated with me.

Chris was extremely personable, human, and friendly. He answered my questions but more importantly, cared about my questions and demonstrated he truly wanted to help.

Communication! Emails were responded to promptly.

Very smooth, organized process.

This is the second time Chris has helped us with purchasing a home and both experiences were fantastic. The biggest takeaway I have is that Chris is always there to share his knowledge and offer his advice. When something came up in the process (sometimes not related to the mortgage at all but the buying/selling process in general) Chris was always someone I would bounce ideas off of to hear his thoughts and opinions. We feel very lucky to have had such great experiences.

Chris was absolutely fantastic. He answered every question expeditiously and with precision! Chris made my family and I feel included and special! Thank you soo very much for an amazing and simple experience!

Chris was extremely professional to work with. I found him by googling who could give me a loan pre-approval letter the same day. His speed in responding is unmatched! He was great about outlining everything that was needed up front so the loan moved seamlessly forward and the whole process was efficient. Thank you for your exceptional service!

Chris was exactly what I needed as a first-time homebuyer. Opening with a conversation about the very basics of the mortgage process provided a high level of trust, which only built as everything played out. I asked lots of questions along the way, all of which were met with complete and thoughtful responses. Chris was always first to ask if I had a few minutes to take his call, so that we could go over any new piece of information that was needed from me. He never allowed me to decipher information in an e-mail or on a website on my own, always making sure I understood the process, not just the request. His attention to detail really resonated with me.

Chris was extremely personable, human, and friendly. He answered my questions but more importantly, cared about my questions and demonstrated he truly wanted to help.

Communication! Emails were responded to promptly.

Very smooth, organized process.

Prompt response to queries and the whole process from application to closing took a shorter time than expected.

Chris was awesome to work with if I had a question he had the answer quickly this was a roller coaster of a ride but working with Chris and my realtor made this process as smooth as possible if I decide to buy another home I'll definitely be reaching out to Chris

We had a wonderful experience with Chris! He was very knowledgeable and the whole process was extremely straightforward. The online portals worked very well and we were always kept up to date on the status of our loan process. I would absolutely recommend! ⭐️⭐️⭐️⭐️⭐️

Everyone at Ruoff was very helpful, patient, and professional throughout the whole process. Chris and the team explained everything clearly, answered our questions, and helped us step by step from the beginning all the way through closing. Communication was great, and we really appreciated all their hard work helping us become homeowners. We had an excellent experience. Thank you!

Excellent customer service

We appreciate the positive attitude when some problems arose w our hoa Chris was able to remain level headed and help us stat calm too. His experience was apparent and was very appreciated.

Chris was fantastic throughout the whole process. He kept us updated, helped us work through issues, and overall made buying our first home so much easier. We loved working with Chris and hope to work with him in the future!

The overall process was seamless and very informative.

Prompt response to queries and the whole process from application to closing took a shorter time than expected.

Chris was awesome to work with if I had a question he had the answer quickly this was a roller coaster of a ride but working with Chris and my realtor made this process as smooth as possible if I decide to buy another home I'll definitely be reaching out to Chris

We had a wonderful experience with Chris! He was very knowledgeable and the whole process was extremely straightforward. The online portals worked very well and we were always kept up to date on the status of our loan process. I would absolutely recommend! ⭐️⭐️⭐️⭐️⭐️

Everyone at Ruoff was very helpful, patient, and professional throughout the whole process. Chris and the team explained everything clearly, answered our questions, and helped us step by step from the beginning all the way through closing. Communication was great, and we really appreciated all their hard work helping us become homeowners. We had an excellent experience. Thank you!

Excellent customer service

We appreciate the positive attitude when some problems arose w our hoa Chris was able to remain level headed and help us stat calm too. His experience was apparent and was very appreciated.

Chris was fantastic throughout the whole process. He kept us updated, helped us work through issues, and overall made buying our first home so much easier. We loved working with Chris and hope to work with him in the future!

The overall process was seamless and very informative.