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Craig Chamberlain

VP | Branch Manager

NMLS: 164251

The right home begins with the right person by your side. I'll be with you from pre-approval to the closing table.

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Craig

99.33%

Customer Satisfaction Score.

Scotsman Guide AwardRuoff Experience Award Winner Award

Awards

Proudly serving Florida, Michigan

Meet our happy homeowners***

View All Testimonials

Review 1

James M.

Port Charlotte, FL, Jun 22, 2023, 10:20 PM

5.0

A + + + + + + +

Review 2

Ryan J. C.

Auburn Hills, MI, Jun 3, 2023, 2:10 PM

5.0

No, everything went incredibly smoothly! The entire process was organized in a very efficient manner. Craig was incredibly helpful by ensuring we were ready to close 3 weeks from signing the offer.

Review 3

Katherine W.

Rochester Hills, MI, Aug 22, 2023, 2:51 AM

5.0

Craig and his team went above and beyond to ensure I was well informed and educated on the process. They answered my questions thoroughly and were available when I needed anything along the way. The process was smooth and I would recommend Craig and his team without reservation.

Review 4

Renee N.

Lake Orion, MI, Aug 6, 2026, 3:39 AM

5.0

Craig is super easy to work with and explained each step clearly. The process was smooth and we were never hit with any surprises along the way.

Review 5

Joseph N.

Lake Orion, MI, Aug 5, 2026, 3:55 PM

5.0

has been our mortgage guy for over 20 years for a reason. He is a very knowledgeable agent, a great communicator and he is very easy to work with. Thanks for everything Craig

Review 6

Anna R L.

BERKLEY, MI, Jul 5, 2026, 4:06 PM

5.0

There was no time during this process that Craig and his team weren't communicative, positive and well-prepared. I feel that they made the process as simple as possible, while ensuring that every detail was taken care of. As a first time home buyer, I was nervous, but knew quickly that I was in great hands. I will be sure to let anyone who is in the market that Craig is the best!

Review 7

Richard M H.

Clarkston, MI, Jun 21, 2026, 7:27 PM

5.0

Craig was great, every step along the way he was there. I would let friends and family know about Craig. . Overall I would say the whole experience was a 10.

Review 8

GREGORY S.

Mount Clemens, MI, May 11, 2026, 11:51 AM

5.0

Craig was awesome! For such a big decision, he made everything super easy!!

Review 1

James M.

Port Charlotte, FL, Jun 22, 2023, 10:20 PM

5.0

A + + + + + + +

Review 2

Ryan J. C.

Auburn Hills, MI, Jun 3, 2023, 2:10 PM

5.0

No, everything went incredibly smoothly! The entire process was organized in a very efficient manner. Craig was incredibly helpful by ensuring we were ready to close 3 weeks from signing the offer.

Review 3

Katherine W.

Rochester Hills, MI, Aug 22, 2023, 2:51 AM

5.0

Craig and his team went above and beyond to ensure I was well informed and educated on the process. They answered my questions thoroughly and were available when I needed anything along the way. The process was smooth and I would recommend Craig and his team without reservation.

Review 4

Renee N.

Lake Orion, MI, Aug 6, 2026, 3:39 AM

5.0

Craig is super easy to work with and explained each step clearly. The process was smooth and we were never hit with any surprises along the way.

Review 5

Joseph N.

Lake Orion, MI, Aug 5, 2026, 3:55 PM

5.0

has been our mortgage guy for over 20 years for a reason. He is a very knowledgeable agent, a great communicator and he is very easy to work with. Thanks for everything Craig

Review 6

Anna R L.

BERKLEY, MI, Jul 5, 2026, 4:06 PM

5.0

There was no time during this process that Craig and his team weren't communicative, positive and well-prepared. I feel that they made the process as simple as possible, while ensuring that every detail was taken care of. As a first time home buyer, I was nervous, but knew quickly that I was in great hands. I will be sure to let anyone who is in the market that Craig is the best!

Review 7

Richard M H.

Clarkston, MI, Jun 21, 2026, 7:27 PM

5.0

Craig was great, every step along the way he was there. I would let friends and family know about Craig. . Overall I would say the whole experience was a 10.

Review 8

GREGORY S.

Mount Clemens, MI, May 11, 2026, 11:51 AM

5.0

Craig was awesome! For such a big decision, he made everything super easy!!

Review 9

Taylor A G.

Clarkston, MI, Apr 17, 2026, 11:54 PM

5.0

Craig and his team were outstanding from start to finish. The process had a few unexpected complexities on the title/probate side, but they handled everything calmly and professionally, keeping things moving and keeping me informed the entire time. Communication was excellent—clear, timely, and always proactive. I always felt confident that they were on top of every detail. They truly went above and beyond to get us to the finish line, and I couldn’t be happier with the experience. I would highly recommend Craig and Ruoff to anyone looking for a smooth, well-managed mortgage process.

Review 10

Logan E B.

Troy, MI, Dec 6, 2025, 11:22 PM

5.0

Craig was very helpful throughout the process and we really appreciated his fast updates and support every step of the way!

Review 11

Jasmine R W.

Warren, MI, Nov 25, 2025, 5:54 PM

5.0

Very punctual and knowledgeable! My loan officer made my experience so easy to go through. I have learned so much from them as a new home owner. 10 outta 10!

Review 12

Maysa M B.

FLINT, MI, Nov 12, 2025, 12:05 AM

5.0

Craig was quick to reply with any questions we had and was very knowledgeable .

Review 13

Kai C.

Grand Blanc, MI, Oct 29, 2025, 3:27 PM

5.0

The whole process was extremely easy. Mr Chamberlain addressed all our concerns and worries. Closing went very smooth and fast. We appreciate all his hard work.

Review 14

Donald Henry S.

Grand Blanc, MI, Oct 25, 2025, 7:02 PM

5.0

Craig was easy to communicate with and very quick to respond whenever we had any questions.

Review 15

Robert H H.

Macomb, MI, Oct 13, 2025, 11:26 AM

5.0

Two thumbs up

Review 16

Jennifer L K.

Hudson, FL, Sep 10, 2025, 4:17 PM

5.0

Everything was on time and just flowed

Review 9

Taylor A G.

Clarkston, MI, Apr 17, 2026, 11:54 PM

5.0

Craig and his team were outstanding from start to finish. The process had a few unexpected complexities on the title/probate side, but they handled everything calmly and professionally, keeping things moving and keeping me informed the entire time. Communication was excellent—clear, timely, and always proactive. I always felt confident that they were on top of every detail. They truly went above and beyond to get us to the finish line, and I couldn’t be happier with the experience. I would highly recommend Craig and Ruoff to anyone looking for a smooth, well-managed mortgage process.

Review 10

Logan E B.

Troy, MI, Dec 6, 2025, 11:22 PM

5.0

Craig was very helpful throughout the process and we really appreciated his fast updates and support every step of the way!

Review 11

Jasmine R W.

Warren, MI, Nov 25, 2025, 5:54 PM

5.0

Very punctual and knowledgeable! My loan officer made my experience so easy to go through. I have learned so much from them as a new home owner. 10 outta 10!

Review 12

Maysa M B.

FLINT, MI, Nov 12, 2025, 12:05 AM

5.0

Craig was quick to reply with any questions we had and was very knowledgeable .

Review 13

Kai C.

Grand Blanc, MI, Oct 29, 2025, 3:27 PM

5.0

The whole process was extremely easy. Mr Chamberlain addressed all our concerns and worries. Closing went very smooth and fast. We appreciate all his hard work.

Review 14

Donald Henry S.

Grand Blanc, MI, Oct 25, 2025, 7:02 PM

5.0

Craig was easy to communicate with and very quick to respond whenever we had any questions.

Review 15

Robert H H.

Macomb, MI, Oct 13, 2025, 11:26 AM

5.0

Two thumbs up

Review 16

Jennifer L K.

Hudson, FL, Sep 10, 2025, 4:17 PM

5.0

Everything was on time and just flowed

Calculate Based on Your Individual Needs


Purchase Calculator

Property Costs

/mo.
/mo.
/mo.

Loan Details

Est. Monthly Payment

$770.00

Principal & Interest

$770.00

Property Tax

$0.00

Homeowners Insurance

$0.00

HOA Fees

$0.00

PMI

$0.00

Total Monthly

$770.00

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Craig Chamberlain

A Bit About Me

At Ruoff Mortgage, being a loan officer means being more than a lender. I’m your advocate, guide, and trusted partner during your homebuying journey. I take pride in educating clients, answering questions, and creating tailored strategies that fit their unique goals. From our first conversation to closing, I’m there every step of the way.As a loan officer with Ruoff Mortgage, I’m dedicated to delivering a premium home financing experience built on trust and transparency. Whether you're a first-time buyer or refinancing, I provide personalized loan solutions and expert insight to help you move forward with confidence. My goal is simple: to make homeownership feel achievable, informed, and stress-free.

Awards & Achievements

Top Mortgage Lenders Award

Top Mortgage Lenders

The Scotsman Guide’s list of Top Mortgage Lenders, a ranking of the nation’s top-producing mortgage companies.

Ruoff Customer Experience Award Award

Ruoff Customer Experience Award

Awarded for outstanding commitment to clients, a core component of Ruoff’s philosophy.

Experience the Ruoff Advantage

We've worked hard to earn our A+ BBB rating, and we're committed to maintaining it. Our team puts your needs first and takes pride in guiding you through the mortgage process.

42

Years of helping homeowners like you

We are excited to announce that for the ninth year in a row we have made The Scotsman Guide’s list of Top Mortgage Lenders, a ranking of the nation’s top-producing mortgage companies. We are ranked #31 in Retail Units, #48 in Retail Volume, and #59 on the Overall Lender list.

15 DAY

Average Clear to Close**

Ruoff Mortgage has earned a top spot on Experience.com’s Top Performers list for the third year in a row, being recognized as a top 10 Mortgage Company in the Jumbo Division for customer satisfaction. This competition ranks loan officers and their organizations based on millions of customer reviews, survey completion rates, and star ratings submitted to the Experience.com platform.

98.5%

Customer satisfaction rating*

At Ruoff Mortgage, customer satisfaction is at the core of everything we do. We are the experts, so you don't have to be.*

Proudly serving Florida, Michigan

My Operating Hours

Mon: 9:00 AM - 5:00 PM

Tue: 9:00 AM - 5:00 PM

Wed: 9:00 AM - 5:00 PM

Thu: 9:00 AM - 5:00 PM

Fri: 9:00 AM - 5:00 PM

Sat: Closed

Sun: Closed

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Ruoff Mortgage Company, Inc. | NMLS ID: 141868

© 2026 Ruoff Mortgage Company, Inc. All rights reserved. Ruoff Mortgage is a registered trademark.

Fair Housing Logo White

******††Some restrictions apply.

Reviews and comments have been submitted by customers voluntarily, and are solely the views of such customers, and have been screened by Ruoff Mortgage Company, Inc. Terms were specific to customers’ specific qualifications and program availability and personal experiences may vary. Loan?decision is subject to satisfactory appraisal and title review and no change in financial condition. This is not an offer for extension of credit or a commitment to lend. Interest rate subject to change based on market condition and credit review.

The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.

Based on 2025 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS#141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

Credit Score Range is for informational purposes only. Your credit will not be pulled by using the features of this calculator.

Some restrictions apply. Ask for details. This calculation and associated communications are provided to you for informational purposes only. This is not an offer for extension of credit or a commitment to lend. Please contact the Ruoff Mortgage team directly to learn more about its mortgage products and your eligibility for such products. Loan decision is subject to satisfactory appraisal and title review and no change in financial condition. Interest rate subject to change based on market condition and credit review. Mortgage insurance is required on mortgage loans with loan amounts greater than 80% of the home value. Loan options that include private mortgage insurance are reflected as a Borrower Paid Mortgage Insurance (BPMI) premium, the cost of which is added to the monthly principal and interest payment. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868. Equal Housing Lender. NMLS#141868.

Experience.com is a leading provider of Customer Experience Management Software, and this marks the tenth year of recognizing top mortgage professionals and companies that have shown exceptional customer service and performance over the past year.