I will work hard to help you achieve your homeownership goals.
98.38%Customer Satisfaction Rating
Hi, I'm
Cyndi!
Senior Loan Officer
I will work hard to help you achieve your homeownership goals.
98.38%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
Refinance
Need a lower monthly payment, or want to get cash out? Learn more about
your options.
Sell My Home
Get your house on the market, and look for your next home!
Hear from people like you*
Review 1
5.0
Cyndi was excellent to work with!!
April D N.
Elkhart, IN, October 21st, 2024 11:03 AM
Review 2
5.0
Cindy was very helpful and was able to make the as painless as possible. She exceeded my expectations and was even able to get me money back at closing instead of me paying more money out at closing. Thank you very much.
Thomas P D.
Goshen, IN, September 20th, 2024 04:38 AM
Review 3
5.0
We requested Cyndi because of her fabulous reviews online, and they were absolutely true. Cyndi was so easy to work with, answered all of our questions, kept us up to date when anything happened, and was always easy to get ahold of. We would recommend her and the Ruoff team again and again!
Jessica L L.
Elkhart, IN, July 28th, 2024 03:04 PM
Review 4
5.0
Extremely helpful from start to finish. Thank you
Julie A R.
ELKHART, IN, August 25th, 2024 02:52 PM
Review 5
5.0
Cyndi and the ruoff team exceeded my expectations! Cyndi did amazing from start to finish with the home buying process. I am very appreciative of all the hard work she put in for me to be able to get my dream home. I recommend 100% Cyndi and the ruoff team 😊
Selena Y.
South Bend, IN, July 23rd, 2024 12:39 PM
Review 6
5.0
Cyndi was great to deal with. As a first time homeowner there is a lot of unknown going through this process for the first time. Cyndi was great with answering my calls and clearing up any question or concern I had. Greatly appreciated. Highly recommend going through ruoff!
Joseph R. K.
Elkhart, IN, July 2nd, 2024 03:23 PM
Review 7
5.0
Cyndi made this process bearable for me. She held my hand and led me through the process with such grace and understanding. She has gained a forever customer. Thank you so much, Cyndi. I am forever grateful! You are truly awesome.
Tricia Isieni A.
Mishawaka, IN, April 30th, 2024 03:13 PM
Review 8
5.0
Very clear and quick communication. Kindly answered all of my questions.
Christa J S.
Elkhart, IN, May 23rd, 2024 11:07 AM
Review 9
5.0
Cyndi Hartley is awesome and made my experience stress free.
Dena D L.
Elkhart, IN, June 9th, 2024 11:39 AM
Review 10
5.0
From the start of the process, Cyndi was amazing to work with! She handled the pre-approval process with ease & was always available to talk when we wanted to see what different numbers would look like. We must have asked her run at least 10 different scenarios, and she always did so quickly, kindly, & with such patience. All of our questions were answered in a timely manner throughout the entire process. Our previous house buying experience with a different lender several years ago was a nightmare and I was honestly dreading doing it again. But I'm just shocked at how easy everything was with Cyndi! She made the whole process a breeze & we will gladly use her again in the future. 15/10 stars to Cyndi!
Rachel E M.
Bristol, IN, June 29th, 2023 12:13 PM
Review 11
5.0
Everything went great! Cyndi made the entire process easy and quick.
Monica A.
ELKHART, IN, July 2nd, 2023 01:12 PM
Review 12
5.0
No stress. Knew we were in good hands from the start. Trusted the pros and landed our dream home. The American Dream ain't dead yet.
Peter J N.
Cassopolis, MI, April 6th, 2024 08:35 PM
Review 13
5.0
Cyndi was a pleasure to work with from start to finish! She had a positive attitude, was very responsive and transparent in her thoughtful advice and I always looked forward to our phone calls.
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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