My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
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Hear from people like you*
Review 1
5.0
I can't narrow it down to a single thing. So I will list two things:
1. Communication - Communication was easy to understand and done so in a timely manner.
2. Timeline - My seller demanded a shorter than normal close and the Ruoff Mortgage Team kept their promise of meeting this demand.
Christopher E C.
Frankfort, KY, March 5th, 2025 09:33 AM
Review 2
5.0
Dave and his team are outstanding. Honest, straight to the point, and very kind. No technical jargon. Just plain English so as to keep us all on the same page. Second mortgage with Dave….. if there’s a third he will get a call.
Matthew L M.
HAMILTON, OH, December 14th, 2023 08:58 PM
Review 3
5.0
Excellent excellent communication and expining the process every Step of the way
Susan B.
Cary, NC, October 17th, 2025 11:42 AM
Review 4
5.0
This is the 2nd time I have closed with Ruoff. I am very impressed and they make it seem simple.
Julie E P.
Maineville, OH, October 17th, 2025 11:17 AM
Review 5
5.0
Both Dave and Pete were on top of the mortgage process. They answered all of our questions quickly and clearly and made the process a breeze.
Hanna R M.
Northfield, ME, October 5th, 2025 01:10 PM
Review 6
5.0
N/a--------
Molly Ann D.
Loveland, OH, September 20th, 2025 10:12 PM
Review 7
5.0
Dave & Pete were wonderful to work with! From answering my random texts to getting my closing done in 3 weeks!' Thank you both for everything
Nicole A.
Spring Valley, OH, September 16th, 2025 11:05 AM
Review 8
5.0
As a first time home buyer, Dave and Pete made this experience so simple and enjoyable. They answered every question I had quickly and in depth. They explained every step of the way and they were both truly a joy to work with. I would recommend them to everyone!
Amanda K.
Loveland, OH, September 15th, 2025 09:56 AM
Review 9
5.0
Everything was excellent
Datha Damron M.
Overland Park, KS, September 11th, 2025 12:40 PM
Review 10
5.0
Dave Scully was the best!
Riley John S.
Cincinnati, OH, September 9th, 2025 09:00 PM
Review 11
5.0
Dave and Pete were incredibly professional, knowledgeable and great to work with! We absolutely had a smoother process because of them!
Samantha A S.
FRANKLIN, OH, September 1st, 2025 05:02 PM
Review 12
5.0
a personal interest in our own process and celebrated with us along the way! was attentive, responsive, and pasted along all updates. It was greatly appreciated. It made it a lot less stressful!
Sherry B.
Cincinnati, OH, August 22nd, 2025 11:52 AM
Review 13
5.0
Dave was knoweldgeable and very helpful!
Melissa L.
Morrow, OH, August 5th, 2025 09:34 AM
Review 14
5.0
We couldn’t have asked for a better mortgage lender than Dave Scully!
From start to finish, Dave made the entire financing process smooth, stress-free, and surprisingly easy — which is not something most first-time homebuyers expect to say!
He was incredibly knowledgeable, patient, and always available to answer our questions (and we had a lot). Dave took the time to explain every option and made sure we felt comfortable and confident with each step. His communication was clear, consistent, and reassuring throughout the entire process.
Thanks to Dave, we secured a great loan and felt completely supported the whole way. He truly went above and beyond for us — and we are so grateful!
*Based on
2024
independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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