Ruoff Mortgage
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Doug Carroll

Senior Loan Officer

NMLS: 173634 | OH: MLO.050196.000

The right home begins with the right person by your side. I'll be with you from pre-approval to the closing table.

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Doug

98.89%

Customer Satisfaction Score.

Scotsman GuidePresident's Club

Awards

Proudly serving Florida, Indiana, Michigan, Ohio

Meet our happy homeowners***

View All Testimonials

Paul K.

Fort Wayne, IN, Aug 5, 2026, 3:07 PM

Very fast, and attentive service from both Doug, and Lorissa.

Angela S.

Fort Wayne, IN, Jul 22, 2026, 5:17 PM

Overall excellent, fast and efficient.

Caleb A E.

Fort Wayne, IN, Jul 12, 2026, 5:50 AM

Everyone was very kind and helpful. They were also quick to respond to all of my questions.

Richard R. C.

Fort Wayne, IN, Jul 6, 2026, 7:56 PM

Good communication throughout loan process and quickly respond to all questions. Great overall experience.

Rachel D C.

Auburn, IN, May 31, 2026, 1:40 AM

Everyone was very helpful in our process!!

Selena R M.

Auburn, IN, May 30, 2026, 7:44 PM

Everyone was very helpful and knowledgeable.

Paul K.

Fort Wayne, IN, Aug 5, 2026, 3:07 PM

Very fast, and attentive service from both Doug, and Lorissa.

Angela S.

Fort Wayne, IN, Jul 22, 2026, 5:17 PM

Overall excellent, fast and efficient.

Caleb A E.

Fort Wayne, IN, Jul 12, 2026, 5:50 AM

Everyone was very kind and helpful. They were also quick to respond to all of my questions.

Richard R. C.

Fort Wayne, IN, Jul 6, 2026, 7:56 PM

Good communication throughout loan process and quickly respond to all questions. Great overall experience.

Rachel D C.

Auburn, IN, May 31, 2026, 1:40 AM

Everyone was very helpful in our process!!

Selena R M.

Auburn, IN, May 30, 2026, 7:44 PM

Everyone was very helpful and knowledgeable.

Joseph W.

Fort Wayne, IN, May 28, 2026, 2:32 AM

Everything went perfect. Doug was very helpful and knowledgeable. 10 out of 10, would recommend Doug to anyone.

James Allen V.

HUNTINGTON, IN, May 26, 2026, 7:14 PM

I had no k kwledge of the process and it was all made easy to understand through Ruoff.

Jessica J N.

Fort Wayne, IN, May 23, 2026, 12:10 PM

Doug and his team kept us updated at every step and made things easy for us to know what we needed to do at all times. Highly recommen Doug!

John E B.

Roanoke, IN, May 18, 2026, 7:59 PM

Great communication and helping to work through an issue .

Michael D H.

Fort Wayne, IN, May 17, 2026, 12:29 PM

Our entire experience with Doug and Lorissa was truly wonderful from beginning to end. Their kindness, patience, and prompt communication made such an important and emotional process feel smooth and reassuring. They took the time to explain every step in detail, answered all of our questions with genuine care, and kept us informed throughout the entire journey. We are beyond grateful to Doug, Lorissa, and the entire team at Ruoff for their dedication and hard work in helping make our dream of becoming homeowners again a reality. This milestone means so much to our family, and we will always appreciate the support, professionalism, and compassion they showed us every step of the way.

Brian P.

Columbia City, IN, May 16, 2026, 7:05 PM

Easy and quick

Isabella Ann W.

Fort Wayne, IN, May 6, 2026, 12:48 PM

Doug was great and very responsive! He awlays made sure to answer our questions and concerns in a timely manner

Joseph W.

Fort Wayne, IN, May 28, 2026, 2:32 AM

Everything went perfect. Doug was very helpful and knowledgeable. 10 out of 10, would recommend Doug to anyone.

James Allen V.

HUNTINGTON, IN, May 26, 2026, 7:14 PM

I had no k kwledge of the process and it was all made easy to understand through Ruoff.

Jessica J N.

Fort Wayne, IN, May 23, 2026, 12:10 PM

Doug and his team kept us updated at every step and made things easy for us to know what we needed to do at all times. Highly recommen Doug!

John E B.

Roanoke, IN, May 18, 2026, 7:59 PM

Great communication and helping to work through an issue .

Michael D H.

Fort Wayne, IN, May 17, 2026, 12:29 PM

Our entire experience with Doug and Lorissa was truly wonderful from beginning to end. Their kindness, patience, and prompt communication made such an important and emotional process feel smooth and reassuring. They took the time to explain every step in detail, answered all of our questions with genuine care, and kept us informed throughout the entire journey. We are beyond grateful to Doug, Lorissa, and the entire team at Ruoff for their dedication and hard work in helping make our dream of becoming homeowners again a reality. This milestone means so much to our family, and we will always appreciate the support, professionalism, and compassion they showed us every step of the way.

Brian P.

Columbia City, IN, May 16, 2026, 7:05 PM

Easy and quick

Isabella Ann W.

Fort Wayne, IN, May 6, 2026, 12:48 PM

Doug was great and very responsive! He awlays made sure to answer our questions and concerns in a timely manner

Calculate Based on Your Individual Needs


Purchase Calculator

Property Costs


Loan Details

Est. Monthly Payment

$770.00

Principal & Interest

$770.00

Property Taxes

$0.00

Home Insurance

$0.00

HOA Fees

$0.00

PMI

$0.00

Total Monthly

$770.00

Apply Now
Doug Carroll

A Bit About Me

A mortgage is more than a transaction. It's a foundational piece of a family's financial future. Since 2014 with Ruoff Mortgage, my wife Julie and I have run the Carroll Team, bringing over twenty years of partnership to every file. Whether you're buying a starter home or building a forever home, we focus on clear explanations, efficient timelines, and long-term stability. My process pairs disciplined organization with genuine availability, so your questions never linger. Outside work I run our Crispy Cones franchise on Illinois Road, stay active at the gym, and follow local sports, all of which keep me grounded in the community I serve. Let's talk about your next step and get you moving in and making memories.

Awards & Achievements

Top Mortgage Lenders

Top Mortgage Lenders

The Scotsman Guide’s list of Top Mortgage Lenders, a ranking of the nation’s top-producing mortgage companies.

President's Club

President's Club

10x Winner

Awarded to loan officers who consistently exceed volume targets and deliver exceptional client satisfaction scores across all closed transactions.

Experience the Ruoff Advantage

We've worked hard to earn our A+ BBB rating, and we're committed to maintaining it. Our team puts your needs first and takes pride in guiding you through the mortgage process.

42

Years of helping homeowners like you

We are excited to announce that for the ninth year in a row we have made The Scotsman Guide’s list of Top Mortgage Lenders, a ranking of the nation’s top-producing mortgage companies. We are ranked #31 in Retail Units, #48 in Retail Volume, and #59 on the Overall Lender list.

15 DAY

Average Clear to Close**

Ruoff Mortgage has earned a top spot on Experience.com’s Top Performers list for the third year in a row, being recognized as a top 10 Mortgage Company in the Jumbo Division for customer satisfaction. This competition ranks loan officers and their organizations based on millions of customer reviews, survey completion rates, and star ratings submitted to the Experience.com platform.

98.5%

Customer satisfaction rating*

At Ruoff Mortgage, customer satisfaction is at the core of everything we do. We are the experts, so you don't have to be.*

Proudly serving Florida, Indiana, Michigan, Ohio

Doug Carroll

Senior Loan Officer

NMLS: 173634

OH: MLO.050196.000

My Operating Hours

Mon: 9:00 AM - 5:00 PM

Tue: 9:00 AM - 5:00 PM

Wed: 9:00 AM - 5:00 PM

Thu: 9:00 AM - 5:00 PM

Fri: 9:00 AM - 5:00 PM

Sat: Closed

Sun: Closed

Ruoff Mortgage Logo White

Ruoff Mortgage Company, Inc. | NMLS ID: 141868

© 2026 Ruoff Mortgage Company, Inc. All rights reserved. Ruoff Mortgage is a registered trademark.

Fair Housing Logo White

******††Some restrictions apply.

Reviews and comments have been submitted by customers voluntarily, and are solely the views of such customers, and have been screened by Ruoff Mortgage Company, Inc. Terms were specific to customers’ specific qualifications and program availability and personal experiences may vary. Loan?decision is subject to satisfactory appraisal and title review and no change in financial condition. This is not an offer for extension of credit or a commitment to lend. Interest rate subject to change based on market condition and credit review.

The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.

Based on 2025 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS#141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

Credit Score Range is for informational purposes only. Your credit will not be pulled by using the features of this calculator.

Some restrictions apply. Ask for details. This calculation and associated communications are provided to you for informational purposes only. This is not an offer for extension of credit or a commitment to lend. Please contact the Ruoff Mortgage team directly to learn more about its mortgage products and your eligibility for such products. Loan decision is subject to satisfactory appraisal and title review and no change in financial condition. Interest rate subject to change based on market condition and credit review. Mortgage insurance is required on mortgage loans with loan amounts greater than 80% of the home value. Loan options that include private mortgage insurance are reflected as a Borrower Paid Mortgage Insurance (BPMI) premium, the cost of which is added to the monthly principal and interest payment. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868. Equal Housing Lender. NMLS#141868.

Experience.com is a leading provider of Customer Experience Management Software, and this marks the tenth year of recognizing top mortgage professionals and companies that have shown exceptional customer service and performance over the past year.