I will work hard to help you achieve your homeownership goals.
98.06%Customer Satisfaction Rating
Hi, I'm
Doug!
Senior Loan Officer
I will work hard to help you achieve your homeownership goals.
98.06%Customer Satisfaction Rating
Doug Carroll | NMLS: 173634 | OH: MLO.050196.000
Let me help
you
get pre-approved today!
I started in the mortgage business in 2001 and owned two smaller mortgage companies in Fort Wayne before making the best business decision of my life by joining Ruoff Mortgage in 2014. My family and I live in Southwest Fort Wayne, and I enjoy traveling and golf. I am also a passionate sports fan, following the Dallas Cowboys, the Chicago Cubs, and bleeding Blue and Gold for Notre Dame.
My customer service philosophy is to treat every customer as I would like to be treated and make the home buying experience as stress-free as possible. The purchase of a new home is a major life and financial decision. I strive to make this decision as easy as possible by being honest and trustworthy while offering multiple loan scenarios to make an educated choice. Frequent communication and professional advice are essential, and I gladly offer both to all clients.
Ruoff Mortgage is a locally owned company and has become the top lender in the Midwest. We offer a wide range of loan products to fit any situation, as well as in-house processing and underwriting teams. I will help you navigate the mortgage loan process so you can easily choose and close on the home loan that best fits your needs. Call me today if I can help you purchase your dream home or refinance your existing loan!
From finding your perfect home to moving in, we've got you covered.
Refinance
Need a lower monthly payment, or want to get cash out? Learn more about
your options.
Sell My Home
Get your house on the market, and look for your next home!
Hear from people like you*
Review 1
5.0
Doug was on top of the entire process, and was very accessible, even through texts, which I wouldn't have expected. This is my second mortgage with him, and as long as he's around, he'll do all my mortgages. 100% pro.
Daniel F. H.
Huntertown, IN, August 11th, 2025 11:40 AM
Review 2
5.0
Doug began the process after hours while at a Tincaps game
Thomas W J.
Lagrange, IN, August 11th, 2025 11:14 AM
Review 3
5.0
The team at Ruoff did an amazing job at keeping us updated at all times and walking us through every step as first time home buyers!
Katelyn R A.
Topeka, IN, August 10th, 2025 06:49 PM
Review 4
5.0
Communication if I had a question it was quickly answered so I could get the stuff needed done soon possible specifically when first week I was on vacation
Phillip R A.
Howe, IN, August 4th, 2025 01:44 PM
Review 5
5.0
You guys was flexible with our pricing and understanding where we coming from as first time home buyers
Dustin A. R.
Kendallville, IN, August 1st, 2025 11:04 AM
Review 6
5.0
The communication, the open and clear responses , the fast communication, the team always reached out asking if we needed anything
Anna M. R.
Kendallville, IN, July 29th, 2025 01:42 PM
Review 7
5.0
Doug was personable and took the extra time to meet our needs and provide education in areas where we needed help as first time home buyers.
Andrew J L.
Fort Wayne, IN, July 28th, 2025 08:32 AM
Review 8
5.0
Doug was very informative about everything from getting approved for the loan to closing on the house. I got all the info as soon as possible and he made it very easy for me.
Elijah J G.
Huntington, IN, July 22nd, 2025 09:17 PM
Review 9
5.0
Doug and Lorissa were amazing, they made the whole process fast and easy. They kept me updated every step of the way. Will recommend ruoff, and Doug to everyone. Thank you for all your hard work Doug and Lorissa, I truly appreciate it.
Tyler L B.
Fort Wayne, IN, July 20th, 2025 10:17 PM
Review 10
5.0
Doug and Lorissa went above and beyond. As a first- time homebuyer navigating this on my own, I was scared. Doug and Loriasa made this process so easy that even my family and friends who have bought before were shocked at how well everything went. So thankful for them!
Jessica F. H.
New Haven, IN, June 27th, 2025 11:11 AM
Review 11
5.0
Always kind and considerate and worked wkrh me to get the loan done on time
Curtis G M.
Ligonier, IN, June 22nd, 2025 03:03 PM
Review 12
5.0
and Lorissa's attention to detail, professionalism and experience truly shine through. This is the 10th home my wife and I have purchased. This is by far our easiest and least stressful purchase.
Joseph J B.
Fort Wayne, IN, June 12th, 2025 07:13 PM
Review 13
5.0
Doug and Larissa were both fantastic to work with. We really appreciated all your hard work with issues that came up, the promptness with communication, and overall dedication to getting things done!
*Based on
2024
independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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