
Eileen Howard
VP | Branch Manager
NMLS: 273082 | OH: MLO.028617.000
The right home begins with the right person by your side. I'll be with you from pre-approval to the closing table.
Read full bio98.32%
Customer Satisfaction Score.



Awards
Proudly serving Ohio
Meet our happy homeowners***
View All TestimonialsReview 1
Aniqua D Z.
Columbus, OH, Sep 1, 2023, 8:11 PM
5.0
We appreciated Eileen’s assistance during the whole process. Any time we had a question or concern, she was always easy to get in contact with and return our emails and calls quickly. I was also very happy to meet her. She was just as nice in person as she was through emails and calls. I would recommend Ruoff to anyone looking to buy a home.
Review 2
George M B.
Columbus, OH, Sep 1, 2023, 5:54 PM
5.0
Thank you! The process of buying a home was super scary to think about! But when we got connected to the ladies at Ruoff all that being scared disappeared. They help us with everything from start to finish. Nothing was to big or to small for that team! You guys are the best .
Review 3
Mark E G.
Columbus, OH, Aug 14, 2023, 4:06 PM
5.0
Eileen and her team were highly responsive, professional and helpful throughout the entire process. She even was present at closing just in case there were questions. We went from application to cleared to close in 17 days!!
Review 4
Benjamin J G.
Belpre, OH, Aug 18, 2026, 10:53 PM
5.0
Communication was great. Everything done in timely matter and if any questions was a le to talk and get guidance on what to do.
Review 5
Kayla S.
Akron, OH, Aug 31, 2026, 2:48 PM
5.0
I was connected with Eileen YEARS ago, when purchasing a home first became a goal of me and my husband's. We weren’t ready to buy a house like we thought at that time, but I kept her in mind. Eileen was so patient, helpful and great to work with, even after multiple attempts to work with and not being in the financial position to do so. And Dawn was a great help during the process as well! I am glad I got to work with these ladies and trust them with this process.
Review 6
Tyler P.
Columbus, OH, Jul 2, 2026, 3:04 PM
5.0
As a first time home buyer, Ruoff made it very easy to navigate through this whole process and easy to understand what was going on. Everything was clear and felt very comfortable from start to finish .
Review 7
Tiana Maiysha Pearl M.
Columbus, OH, Jul 1, 2026, 3:11 PM
5.0
I loved that there was constant communication with all updates the the loan process. Also that any questions that I had were answered right away.
Review 8
Barry J S.
Lancaster, OH, Jun 2, 2026, 5:15 PM
5.0
Quick responses
Review 1
Aniqua D Z.
Columbus, OH, Sep 1, 2023, 8:11 PM
5.0
We appreciated Eileen’s assistance during the whole process. Any time we had a question or concern, she was always easy to get in contact with and return our emails and calls quickly. I was also very happy to meet her. She was just as nice in person as she was through emails and calls. I would recommend Ruoff to anyone looking to buy a home.
Review 2
George M B.
Columbus, OH, Sep 1, 2023, 5:54 PM
5.0
Thank you! The process of buying a home was super scary to think about! But when we got connected to the ladies at Ruoff all that being scared disappeared. They help us with everything from start to finish. Nothing was to big or to small for that team! You guys are the best .
Review 3
Mark E G.
Columbus, OH, Aug 14, 2023, 4:06 PM
5.0
Eileen and her team were highly responsive, professional and helpful throughout the entire process. She even was present at closing just in case there were questions. We went from application to cleared to close in 17 days!!
Review 4
Benjamin J G.
Belpre, OH, Aug 18, 2026, 10:53 PM
5.0
Communication was great. Everything done in timely matter and if any questions was a le to talk and get guidance on what to do.
Review 5
Kayla S.
Akron, OH, Aug 31, 2026, 2:48 PM
5.0
I was connected with Eileen YEARS ago, when purchasing a home first became a goal of me and my husband's. We weren’t ready to buy a house like we thought at that time, but I kept her in mind. Eileen was so patient, helpful and great to work with, even after multiple attempts to work with and not being in the financial position to do so. And Dawn was a great help during the process as well! I am glad I got to work with these ladies and trust them with this process.
Review 6
Tyler P.
Columbus, OH, Jul 2, 2026, 3:04 PM
5.0
As a first time home buyer, Ruoff made it very easy to navigate through this whole process and easy to understand what was going on. Everything was clear and felt very comfortable from start to finish .
Review 7
Tiana Maiysha Pearl M.
Columbus, OH, Jul 1, 2026, 3:11 PM
5.0
I loved that there was constant communication with all updates the the loan process. Also that any questions that I had were answered right away.
Review 8
Barry J S.
Lancaster, OH, Jun 2, 2026, 5:15 PM
5.0
Quick responses
Review 9
Jason M.
Chillicothe, OH, Mar 27, 2026, 3:22 PM
5.0
The whole team at Ruoff was exceptional. Eileen and Dawn teamed together and worked lightning fast. I have done 6 previous mortgages and my experience with Ruoff was far and above superior to any other mortgage company. They are extremely knowledgeable, fast and their communication was excellent. At all times throughout the process, I could feel that they really cared and there was a personal yet professional connection. I was amazed at how fast we were clear to close and that closing wasn't "pushed back" THANK YOU!!
Review 10
Jordan R.
Kenton, OH, Mar 2, 2026, 6:11 PM
5.0
You guys got things set into motion pretty quick and kept us up to date on everything along the way. We never had to ask questions or wait to hear anything from you guys during this entire process. I hands down would recommend you guys to anyone looking to buy a house or get a loan. Thank you so much for everything and making our dream possible and become a reality!!
Review 11
Timothy R.
South Bloomfield, OH, Dec 27, 2025, 7:29 PM
5.0
Communication was amazing throughout throughout the entire process.
Review 12
Scott Gillis D.
Circleville, OH, Dec 22, 2025, 5:09 PM
5.0
Eileen and her team were so knowledgeable and extremely communicative. I had what I felt were challenging circumstances and they breezes right through them like they were nothing which tremendously helped me feel informed and confident throughout the entire process! I am so happy to have had the opportunity to work with Ruoff! I highly recommend them whether you are a first time home buyer or this is your 3rd or 4th purchase. Thank you guys for everything! Our family couldn't have asked for a better christmas present!
Review 13
David T R.
Cleveland, OH, Nov 16, 2025, 9:10 PM
5.0
My wife and I recently worked with Ruoff Mortgage company; for our first home purchase, and our experience with them was fantastic. We were initially overwhelmed by the process, but our loan officer, [eileen helped a lot along with dawn I couldn’t be thankful enough. Everything was made clear and straightforward that was a major strength. The team at Ruoff was incredibly responsive, answering all our questions—even late at night or on weekends. They kept us informed at every step, so we never had to guess where we were in the process. Overall, we would highly recommend [Ruoff Mortgage Company ] to anyone, especially first-time homebuyers. Their professionalism, clear communication, and grand process. Thanks again Dawn & Eileen for the help Blessings to you all
Review 14
Eugene T D.
Columbus, OH, Nov 7, 2025, 5:16 PM
5.0
Very nice and very helpful
Review 15
Denise L H.
Westerville, OH, Nov 4, 2025, 1:22 AM
5.0
Eileen Howard was awesome to partner with in preparing financially to buy my home. Her professionalism, expertise & sensitivity to my situation did not go unoticed. She was always responsive to my messages & followed up on any of my questions & concerns. She eased the the stress level one can experience with the home buying process. I would most definitely recommend Eileen to others. Many Thanks, Denise Hazel
Review 16
Justin L.
CIRCLEVILLE, OH, Oct 15, 2025, 12:10 PM
5.0
Very responsive Walked me thru every step up the way Reassured me and kept a stressful situation smooth and peaceful Thank you so much elieen for making our dreams come true we are forever greatful
Review 9
Jason M.
Chillicothe, OH, Mar 27, 2026, 3:22 PM
5.0
The whole team at Ruoff was exceptional. Eileen and Dawn teamed together and worked lightning fast. I have done 6 previous mortgages and my experience with Ruoff was far and above superior to any other mortgage company. They are extremely knowledgeable, fast and their communication was excellent. At all times throughout the process, I could feel that they really cared and there was a personal yet professional connection. I was amazed at how fast we were clear to close and that closing wasn't "pushed back" THANK YOU!!
Review 10
Jordan R.
Kenton, OH, Mar 2, 2026, 6:11 PM
5.0
You guys got things set into motion pretty quick and kept us up to date on everything along the way. We never had to ask questions or wait to hear anything from you guys during this entire process. I hands down would recommend you guys to anyone looking to buy a house or get a loan. Thank you so much for everything and making our dream possible and become a reality!!
Review 11
Timothy R.
South Bloomfield, OH, Dec 27, 2025, 7:29 PM
5.0
Communication was amazing throughout throughout the entire process.
Review 12
Scott Gillis D.
Circleville, OH, Dec 22, 2025, 5:09 PM
5.0
Eileen and her team were so knowledgeable and extremely communicative. I had what I felt were challenging circumstances and they breezes right through them like they were nothing which tremendously helped me feel informed and confident throughout the entire process! I am so happy to have had the opportunity to work with Ruoff! I highly recommend them whether you are a first time home buyer or this is your 3rd or 4th purchase. Thank you guys for everything! Our family couldn't have asked for a better christmas present!
Review 13
David T R.
Cleveland, OH, Nov 16, 2025, 9:10 PM
5.0
My wife and I recently worked with Ruoff Mortgage company; for our first home purchase, and our experience with them was fantastic. We were initially overwhelmed by the process, but our loan officer, [eileen helped a lot along with dawn I couldn’t be thankful enough. Everything was made clear and straightforward that was a major strength. The team at Ruoff was incredibly responsive, answering all our questions—even late at night or on weekends. They kept us informed at every step, so we never had to guess where we were in the process. Overall, we would highly recommend [Ruoff Mortgage Company ] to anyone, especially first-time homebuyers. Their professionalism, clear communication, and grand process. Thanks again Dawn & Eileen for the help Blessings to you all
Review 14
Eugene T D.
Columbus, OH, Nov 7, 2025, 5:16 PM
5.0
Very nice and very helpful
Review 15
Denise L H.
Westerville, OH, Nov 4, 2025, 1:22 AM
5.0
Eileen Howard was awesome to partner with in preparing financially to buy my home. Her professionalism, expertise & sensitivity to my situation did not go unoticed. She was always responsive to my messages & followed up on any of my questions & concerns. She eased the the stress level one can experience with the home buying process. I would most definitely recommend Eileen to others. Many Thanks, Denise Hazel
Review 16
Justin L.
CIRCLEVILLE, OH, Oct 15, 2025, 12:10 PM
5.0
Very responsive Walked me thru every step up the way Reassured me and kept a stressful situation smooth and peaceful Thank you so much elieen for making our dreams come true we are forever greatful
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A Bit About Me
At Ruoff Mortgage, being a loan officer means being more than a lender. I’m your advocate, guide, and trusted partner during your homebuying journey. I take pride in educating clients, answering questions, and creating tailored strategies that fit their unique goals. From our first conversation to closing, I’m there every step of the way. As a loan officer with Ruoff Mortgage, I’m dedicated to delivering a premium home financing experience built on trust and transparency. Whether you're a first-time buyer or refinancing, I provide personalized loan solutions and expert insight to help you move forward with confidence. My goal is simple: to make homeownership feel achievable, informed, and stress-free.
Awards & Achievements

Top Mortgage Lenders
The Scotsman Guide’s list of Top Mortgage Lenders, a ranking of the nation’s top-producing mortgage companies.

Ruoff Customer Experience Award
Awarded for outstanding commitment to clients, a core component of Ruoff’s philosophy.

President's Club
3x WinnerAwarded to loan officers who consistently exceed volume targets and deliver exceptional client satisfaction scores across all closed transactions.



