I will work hard to help you achieve your homeownership goals.
99.70%Customer Satisfaction Rating
Hi, I'm
Eileen!
VP | Branch Manager
I will work hard to help you achieve your homeownership goals.
99.70%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
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Hear from people like you*
Review 1
5.0
We appreciated Eileen’s assistance during the whole process. Any time we had a question or concern, she was always easy to get in contact with and return our emails and calls quickly. I was also very happy to meet her. She was just as nice in person as she was through emails and calls. I would recommend Ruoff to anyone looking to buy a home.
Aniqua D Z.
Columbus, OH, September 1st, 2023 04:11 PM
Review 2
5.0
Thank you!
The process of buying a home was super scary to think about! But when we got connected to the ladies at Ruoff all that being scared disappeared. They help us with everything from start to finish. Nothing was to big or to small for that team! You guys are the best .
George M B.
Columbus, OH, September 1st, 2023 01:54 PM
Review 3
5.0
Eileen and her team were highly responsive, professional and helpful throughout the entire process. She even was present at closing just in case there were questions. We went from application to cleared to close in 17 days!!
Mark E G.
Columbus, OH, August 14th, 2023 12:06 PM
Review 4
5.0
Eileen and Dawn were amazing!!! Too much to jot down but truly amazing women! Thank you
Kendall A P.
Ashville, OH, July 25th, 2024 11:02 AM
Review 5
5.0
You were all incredibly lovely. Nice, responsive, great at explaining things and communicating, and really made us feel like we were being walked through this process with care.
Maxwell C M.
Reynoldsburg, OH, July 8th, 2024 11:59 AM
Review 6
5.0
Eileen was always prompt, polite, patient, and knowledgeable on the ins and outs of the VA loan process. She made the process so easy on us and made sure we all stayed on the same page with information. Highly recommend.
Ashley W.
Powell, OH, June 24th, 2024 06:42 PM
Review 7
5.0
The whole team was friendly and informative.
Julie R G.
Columbus, OH, August 14th, 2023 04:18 PM
Review 8
5.0
Eileen was just so nice and quick to respond to any questions: big or small.
Ryan G.
Groveport, OH, August 28th, 2023 08:57 PM
Review 9
5.0
Eileen was very responsive to all of our questions and honest with us during the entire process.
Esther H C.
CALDWELL, OH, September 28th, 2023 12:10 PM
Review 10
5.0
Eileen and the Ruoff Mortgage team did a great job! Everyone was super responsive and very helpful.
Andrew M C.
CALDWELL, OH, October 2nd, 2023 11:44 AM
Review 11
5.0
Great people to work with! Process was quick and easy they helped guide me through everything and answered any questions I had.
Travis D B.
Columbus, OH, November 10th, 2023 11:45 AM
Review 12
5.0
As a firefighter, I have a difficult schedule and they were great working around it. They were always fast at responding to all messages, calls and questions.
Michael M H.
Blacklick, OH, November 21st, 2023 01:48 PM
Review 13
5.0
Appreciate all the help and hard work to land our dream home :)
Matthew A P.
Rushville, OH, November 13th, 2023 11:05 AM
Review 14
5.0
Always kept me informed and up to date
Christina K H.
Columbus, OH, November 27th, 2023 06:17 PM
Review 15
5.0
Eileen was knowledgeable, professional and quickly responded to my questions.
Charissa S.
Columbus, OH, December 17th, 2023 04:40 PM
Review 16
5.0
Eileen was very quick to respond to our questions or to provide the correct contact to help us out! Her expediency in all things was greatly appreciated.
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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