I will work hard to help you achieve your homeownership goals.
98.63%Customer Satisfaction Rating
Hi, I'm
Eileen!
VP | Branch Manager
I will work hard to help you achieve your homeownership goals.
98.63%Customer Satisfaction Rating
Eileen Howard | NMLS: 273082 | OH: MLO.028617.000
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
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Hear from people like you*
Review 1
5.0
We appreciated Eileen’s assistance during the whole process. Any time we had a question or concern, she was always easy to get in contact with and return our emails and calls quickly. I was also very happy to meet her. She was just as nice in person as she was through emails and calls. I would recommend Ruoff to anyone looking to buy a home.
Aniqua D Z.
Columbus, OH, September 1st, 2023 04:11 PM
Review 2
5.0
Thank you!
The process of buying a home was super scary to think about! But when we got connected to the ladies at Ruoff all that being scared disappeared. They help us with everything from start to finish. Nothing was to big or to small for that team! You guys are the best .
George M B.
Columbus, OH, September 1st, 2023 01:54 PM
Review 3
5.0
Eileen and her team were highly responsive, professional and helpful throughout the entire process. She even was present at closing just in case there were questions. We went from application to cleared to close in 17 days!!
Mark E G.
Columbus, OH, August 14th, 2023 12:06 PM
Review 4
5.0
Eileen was more than amazing! Any questions I had she answered with ease! Kept me informed about everything happening at the time and never held me in the dark!! Dawn was also amazing!! She helped me thru the whole process!! Would recommend these two amazing lady's to anyone!
Guy T.
Columbus, OH, August 3rd, 2025 03:06 PM
Review 5
5.0
Eileen was very knowledgeable, punctual, always responded very quickly. This was the best experience I've had with a lending company. No suprises and things were completed in a very timley manner.
Rachel M C.
Orient, OH, August 7th, 2025 11:04 AM
Review 6
5.0
Full explanation. Great follow up. Very pleasant to work with.
Charles R V.
Lancaster, OH, August 6th, 2025 11:57 AM
Review 7
5.0
Eileen and Dawn were so on top of this mortgage loan . I was a single female business owner / not a very easy type of loans as a client for them
They moved this and closed me in under 30 days with a percent and deposit I asked for
They were excellent and exceptional
i will send everyone to them
Pamela M B.
Powell, OH, July 29th, 2025 03:52 PM
Review 8
5.0
Just a smooth and easy process
Evan H.
Richwood, OH, July 19th, 2025 11:02 AM
Review 9
5.0
The entire process from start to finish was great! We were always up to date with what was happening and the process was smothless, we even closed early :)
Candace R H.
Richwood, OH, July 18th, 2025 11:04 AM
Review 10
5.0
Eileen made the process easy! she Was quick to get back to me if I had any questions and was a pleasure to work with .
Teresa M D.
Columbus, OH, June 22nd, 2025 06:17 AM
Review 11
5.0
It was quick, easy, and everything was explained to me. I've already referred Eileen to two people. Dawn was also very sweet and kind.
Thank you!
Rosa A.
Columbus, OH, June 16th, 2025 03:13 PM
Review 12
5.0
This was the easiest mortgage process I've ever went through. Everything was taken care of as expected and Eileen was willing to check for a lower interest rate before closing to save me money!
Michelle M. C.
COLUMBUS, OH, April 11th, 2025 01:17 PM
Review 13
5.0
Everything was very smooth and so easy to work with.
Cory M H.
LONDON, OH, April 9th, 2025 09:06 AM
Review 14
5.0
Being a first time home buyer was scary at first not knowing the process but Dawn and Eileen walked us through everything and made us comfortable. The nicest people on the plane!
Kierstyn B.
LONDON, OH, April 9th, 2025 08:39 AM
Review 15
5.0
Friendly service
William R N.
Canal Winchester, OH, March 17th, 2025 06:47 PM
Review 16
5.0
Dawn Nijak and Eileen Howard were such a pleasure to work with in every capacity. Polite, profesional and timely. I've absolutely loved this experience and will recommend them to everyone!!!
*Based on
2024
independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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