I did not know Jason Sumner prior to buying a home and after the experience, I would highly recommend him to any friend or family member. Jason was helpful with all the details of the process, start to finish. He was patient with my questions as a first time home buyer, was personable and easy to talk to. He made me feel comfortable and listened to. No question was too minor. He responded to my requests thoughtfully and patiently. I was out-of-town when I purchased my home, but came to Bloomington for one weekend and Jason made a point to meet me in the office that weekend. I feel lucky and grateful to have found a loan officer and company that feels so trustworthy.

I felt that Jason treated me with the utmost respect and care during the home buying process. He was quick to meet with us, answer questions, and provide options that worked for our family. I felt that he genuinely cared for our wellbeing and stability in finding our home and getting financing that fit within our lifestyle and life stage.

As a first-time home buyer, I had a LOT of questions and Jason always made himself available to clarify things, explain a process, or put my mind at ease. He handled this high-maintenance client like a pro!

Jason always goes above and beyond with communication, making sure I understand the process, what the different terms mean, how he can help me be financially smart about my decisions, and is just so personable.

Jason did an amazing job from beginning to end. He was always available, explained everything very well and got everything done very quickly.

We were not planning to buy a house at this time but we found the perfect house. We were concerned about having enough money to buy the house. Jason understood our situation and navigated us through it flawlessly. He also helped my daughter with her mortgage in record time. I never fill out these surveys but Jason has been absolutely exceptional in helping my family get into the houses they wanted.

Jason was so wonderful at guiding us through the home buying process and explaining regulations in a way that was accessible but not condescending.

Jason was a dream to work with! He spent time going over the loan process with us and answering all of our questions before we decided to submit an application. He explained every step in detail before we made any big commitments.

Jason was great to work with. He was very, professional, reliable, and knowledgeable. It was great working with him during our first home-buying experience.

Jason was always available and patient with all my questions. I enjoyed talking with him and he made my first home buying experience much less stressful. I felt like he was part of my team and had my back. I really can't sing his praises more!

We had a particularly hard file to manage and get through. Jason went far beyond any expectations of customer service. Our family will forever remember his and his team’s efforts to work through holidays and COVID infection to get us our dream home. Without their effort, it wouldn’t have happened. Thank you Ruoff. Thank you Jason. Thank you all!

Communication was great. Anytime we had any questions, they were answered to our understanding, thought out and made clear promptly!