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I will work hard to help you achieve your homeownership goals.
I will work hard to help you achieve your homeownership goals.
The greatest compliment my customers can give me is the referral of their friends and family. It affirms to me that my service wasn’t just satisfactory, but it exceeded their expectations. That’s what I strive for.” I have worked in the financial industry for over 20 years.
I graduated from Indiana University with a Bachelor’s Degree in Behavioral Science and a Minor in Business Administration, Psychology, and Sociology. My expertise is with first-time home buyers and FHA / VA / USDA loans, but I enjoy helping all borrowers navigate their options to achieve their homeownership goals. Because no matter who you are, a stress-free and simple mortgage process is what you want and I can help make that happen. Contact me anytime you have a question! It would be my pleasure to serve you.
2020
2023
From finding your perfect home to moving in, we've got you covered.
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Jeanne made me more confident in the purchase of my home. When I met her I immediately knew she had my back, which put my mind at such an ease! I knew everything that was happening with the process. She reached out before I received emails / phone calls to give me a heads up about them, and explain what they were. She was readily available rather it be in person, phone call, or email and I appreciate that. Thank you so much again for all of your help!
Chauntesse P.Fort Wayne, IN, July 15th, 2024 11:08 AM
Jeanne has helped my family with 4 loans now, and we will continue to come back! She makes a complicated process feel like a walk on the beach, she is amazing!
Jonathan K.Decatur, IN, July 5th, 2025 06:02 AM
Jeanne went above and beyond to make sure we closed in a timely fashion! I could not recommend her enough!
Amanda M F.Fort Wayne, IN, June 24th, 2025 11:54 AM
Jeanne made us feel like family when conducting business! No mixed feelings, no worries, we knew she had our best intrest in mind and just made us feel like we made the right choice!
Nicholas N F.Fort Wayne, IN, June 23rd, 2025 08:04 AM
As a first-time homebuyer, I was most nervous about the loan process—but working with Jeanne ended up being one of the best parts of the experience. From day one, she was patient, informative, and completely transparent. She walked me through every step and made sure I understood all of my options. Jeanne helped me get pre-approved quickly and explained everything clearly—from interest r*** to closing costs. She was always quick to respond, which gave me a lot of peace of mind. What stood out most was how proactive and organized she was. Thanks to her excellent communication with my realtor, we had a smooth process and closed on time—something I truly appreciated. I’m extremely grateful for Jeanne’s support and would absolutely recommend her to any first-time homebuyer.
Chidiebele O.FORT WAYNE, IN, June 4th, 2025 10:49 AM
Jeanne went above and beyond to help me with my mortgage. She was so much fun to work with and you can tell she really cares about her work and the people she's helping. I know a lot of people who have also worked with her and all have had an amazing experience working with her as well.
Natalie K M.Fort Wayne, IN, May 3rd, 2025 03:04 PM
Always felt like I was in good hands with Jeanne! I trusted her with everything, so it took a lot of stress off of me.
Matthew A B.Fort Wayne, IN, April 23rd, 2025 11:13 AM
Jeanne was great to work with. She kept me updated on every step of the process and responded to my needs very quickly. Would highly recomment her to my friends looking for a home mortgage. Again, great job and thanks for the help.
David M W.Monroeville, IN, April 29th, 2025 11:13 AM
Great communication and adopting to my situation
Michael A P.Auburn, IN, April 14th, 2025 12:11 PM
Jeanne was on top of everything! She went out of her way to make things happen in a timely manner. She was so friendly and attentive to all of our needs. Thank you Jeanne for your wonderful service! Highly recommend using her .
Carla M.DECATUR, IN, April 11th, 2025 01:44 PM
Jeanne was the absolute best to work with and on top of it!
Joan M R.DECATUR, IN, April 12th, 2025 06:13 PM
Jeanne was wonderful to work with, she made sure I knew everything that was happening. Jeanne and her assistant Jenna handled everything perfectly and they were incredibly nice.
Justin Leroy S.Decatur, IN, March 11th, 2025 10:23 AM
Jeanne went above and beyond the whole process. Couldn't have possibly had a better experience will use her for future home purchases, and recommend her when people ask who I used for my home loan.
Bryce P. B.Decatur, IN, February 25th, 2025 11:16 AM
Everything went well from start to finish. Even the few small bumps along the way were handled swiftly. The whole process was quick and easy. Everyone I spoke to at ruoff was friendly and helpful. Highly recommend!!
Craig K.Warren, IN, February 25th, 2025 12:36 PM
Branches throughout
the US.
Customer Satisfaction Score.*
Days or less average
clear-to-close.**
Years of helping
homeowners like you.
Milestones updating you throughout the process.
Minutes at the closing
table on average.
*Based on
2024
independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http:
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http:
Use our calculator below to find an estimated monthly mortgage payment that works for you. Please remember the dollar amounts displayed are not guaranteed, and what you actually pay may be different. These estimates are for educational purposes only.