Everything about this process with Ruoff and Jessica was great. We had a very poor experience with a lender right before contacting Jessica where we were put on their back burner for months. Jessica made sure we were taken care of and she did it so quickly and accurately! If I ever need to give out a recommendation I will recommend they use her. She was friendly and knowledgeable. Thank you so much for doing our home loan!

Jessica is absolutely amazing and consistently goes above and beyond. She is prompt in her communication and is extremely knowledgeable. The care and concern she has for her clients shines in all that she does.

Jessica was great at helping us understand our options when refinancing.

Jessica was amazing and upfront with how it all worked. I am sure I was annoying asking question after question and she was super nice and explained until I understood and answered back in a timely manner!

Communication was great! Jessica made sure to get us what we wanted and even went above and beyond.

Jessica was very attentive and worked hard for our loan to go through.

Working with Jessica made the whole refinance process a breeze. Any questions that I had were always answered quickly and completely. The updates I received gave me confidence and peace of mind that my loan processing was moving right along. Without hesitation, I would recommend Ruoff and reaching out to Jessica to anyone looking to purchase or refinance a home!

Efficient and easy.

Jessica and Tammi made this process so easy; even my realtor was astounded at how smoothly everything went, from application for pre-approval to signing day!

Ruoff knows what they are doing and are really good with helping first time homebuyers understand their loan and what other loan options are available to them.

Everyone and everything was great.

Everything went great, Jessica is so nice and she is great at her job!