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Jim Crowley

Senior Loan Officer

NMLS: 1751970

The right home begins with the right person by your side. I'll be with you from pre-approval to the closing table.

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Jim

100%

Customer Satisfaction Score.

Scotsman Guide Award

Awards

Proudly serving Michigan

Meet our happy homeowners***

View All Testimonials

Review 1

Kirsten Faith S.

Homer, MI, Jul 3, 2026, 3:03 PM

5.0

For such an emotional rollercoaster , Jim and his team were there for us every step of the way. they explained everything until we had a clear understanding and was very patient.

Review 2

Benjamin S H.

Whitehall, MI, Mar 17, 2026, 12:51 AM

5.0

Jim was extreemly transparent on the benefits and downsides to any options I had and was immediately responsive to any questions I had through the entire process. Its rare to feel like you got someone in your corner when your buying anything (refinancing in my case, this time around). I would reccomend Jim to anyone buying or refinancing a home, and I will be passing his info to anyone I know thats doing either. Thanks Jim!

Review 3

Heather Marceline R.

Manchester, MI, Feb 19, 2026, 11:40 AM

5.0

The entire process was streamlined. Communications were clear and easy to understand. My loan officer and staff were pleasant and professional, but also personable. The website was informative and user friendly. 10/10!

Review 4

Chase L. R.

Jackson, MI, Aug 3, 2025, 3:03 PM

5.0

All around awsome Exsperiance, I had help thru the whole process if needed and I felt very good and Confident on my purchase thanks To Jim and Joe

Review 5

Michael H.

FENTON, MI, Jul 26, 2025, 3:53 PM

5.0

Great communication and seamless closing process

Review 1

Kirsten Faith S.

Homer, MI, Jul 3, 2026, 3:03 PM

5.0

For such an emotional rollercoaster , Jim and his team were there for us every step of the way. they explained everything until we had a clear understanding and was very patient.

Review 2

Benjamin S H.

Whitehall, MI, Mar 17, 2026, 12:51 AM

5.0

Jim was extreemly transparent on the benefits and downsides to any options I had and was immediately responsive to any questions I had through the entire process. Its rare to feel like you got someone in your corner when your buying anything (refinancing in my case, this time around). I would reccomend Jim to anyone buying or refinancing a home, and I will be passing his info to anyone I know thats doing either. Thanks Jim!

Review 3

Heather Marceline R.

Manchester, MI, Feb 19, 2026, 11:40 AM

5.0

The entire process was streamlined. Communications were clear and easy to understand. My loan officer and staff were pleasant and professional, but also personable. The website was informative and user friendly. 10/10!

Review 4

Chase L. R.

Jackson, MI, Aug 3, 2025, 3:03 PM

5.0

All around awsome Exsperiance, I had help thru the whole process if needed and I felt very good and Confident on my purchase thanks To Jim and Joe

Review 5

Michael H.

FENTON, MI, Jul 26, 2025, 3:53 PM

5.0

Great communication and seamless closing process

Review 6

Jean H.

FENTON, MI, Jul 22, 2025, 3:09 PM

5.0

Jim was a pleasure to work with and the whole process went as smooth as possible. Couldn't be happier!

Review 7

Nicholas O.

Walled Lake, MI, Mar 30, 2025, 7:25 PM

5.0

Jim was very responsive and supportive throughout this whole process from start to finish. I had a fantastic experience and would highly recommend him.

Review 8

Benjamin S H.

Whitehall, MI, Mar 10, 2025, 3:30 PM

5.0

Jim is the man! I'll be recommending him to anyone i know looking for a mortgage!

Review 9

Heather Marceline R.

MANCHESTER, MI, Nov 18, 2024, 2:16 AM

5.0

Streamline and efficient closing process.

Review 10

Ronald Jeffrey R.

MANCHESTER, MI, Nov 16, 2024, 3:56 PM

5.0

Was out of the state most of the time and still felt informed. The emails and sign docs along with the Loan officer were warm and helpful.

Review 11

Cole B.

Dearborn Heights, MI, Jul 6, 2024, 3:29 PM

5.0

Everything about our experience was excellent!

Review 6

Jean H.

FENTON, MI, Jul 22, 2025, 3:09 PM

5.0

Jim was a pleasure to work with and the whole process went as smooth as possible. Couldn't be happier!

Review 7

Nicholas O.

Walled Lake, MI, Mar 30, 2025, 7:25 PM

5.0

Jim was very responsive and supportive throughout this whole process from start to finish. I had a fantastic experience and would highly recommend him.

Review 8

Benjamin S H.

Whitehall, MI, Mar 10, 2025, 3:30 PM

5.0

Jim is the man! I'll be recommending him to anyone i know looking for a mortgage!

Review 9

Heather Marceline R.

MANCHESTER, MI, Nov 18, 2024, 2:16 AM

5.0

Streamline and efficient closing process.

Review 10

Ronald Jeffrey R.

MANCHESTER, MI, Nov 16, 2024, 3:56 PM

5.0

Was out of the state most of the time and still felt informed. The emails and sign docs along with the Loan officer were warm and helpful.

Review 11

Cole B.

Dearborn Heights, MI, Jul 6, 2024, 3:29 PM

5.0

Everything about our experience was excellent!

Calculate Based on Your Individual Needs


Purchase Calculator

Property Costs

/mo.
/mo.
/mo.

Loan Details

Est. Monthly Payment

$770.00

Principal & Interest

$770.00

Property Tax

$0.00

Homeowners Insurance

$0.00

HOA Fees

$0.00

PMI

$0.00

Total Monthly

$770.00

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Jim Crowley

A Bit About Me

At Ruoff Mortgage, being a loan officer means being more than a lender. I’m your advocate, guide, and trusted partner during your homebuying journey. I take pride in educating clients, answering questions, and creating tailored strategies that fit their unique goals. From our first conversation to closing, I’m there every step of the way.As a loan officer with Ruoff Mortgage, I’m dedicated to delivering a premium home financing experience built on trust and transparency. Whether you're a first-time buyer or refinancing, I provide personalized loan solutions and expert insight to help you move forward with confidence. My goal is simple: to make homeownership feel achievable, informed, and stress-free.

Awards & Achievements

Top Mortgage Lenders Award

Top Mortgage Lenders

The Scotsman Guide’s list of Top Mortgage Lenders, a ranking of the nation’s top-producing mortgage companies.

Experience the Ruoff Advantage

We've worked hard to earn our A+ BBB rating, and we're committed to maintaining it. Our team puts your needs first and takes pride in guiding you through the mortgage process.

42

Years of helping homeowners like you

We are excited to announce that for the ninth year in a row we have made The Scotsman Guide’s list of Top Mortgage Lenders, a ranking of the nation’s top-producing mortgage companies. We are ranked #31 in Retail Units, #48 in Retail Volume, and #59 on the Overall Lender list.

15 DAY

Average Clear to Close**

Ruoff Mortgage has earned a top spot on Experience.com’s Top Performers list for the third year in a row, being recognized as a top 10 Mortgage Company in the Jumbo Division for customer satisfaction. This competition ranks loan officers and their organizations based on millions of customer reviews, survey completion rates, and star ratings submitted to the Experience.com platform.

98.5%

Customer satisfaction rating*

At Ruoff Mortgage, customer satisfaction is at the core of everything we do. We are the experts, so you don't have to be.*

Proudly serving Michigan

My Operating Hours

Mon: 9:00 AM - 5:00 PM

Tue: 9:00 AM - 5:00 PM

Wed: 9:00 AM - 5:00 PM

Thu: 9:00 AM - 5:00 PM

Fri: 9:00 AM - 5:00 PM

Sat: Closed

Sun: Closed

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Ruoff Mortgage Company, Inc. | NMLS ID: 141868

© 2026 Ruoff Mortgage Company, Inc. All rights reserved. Ruoff Mortgage is a registered trademark.

Fair Housing Logo White

******††Some restrictions apply.

Reviews and comments have been submitted by customers voluntarily, and are solely the views of such customers, and have been screened by Ruoff Mortgage Company, Inc. Terms were specific to customers’ specific qualifications and program availability and personal experiences may vary. Loan?decision is subject to satisfactory appraisal and title review and no change in financial condition. This is not an offer for extension of credit or a commitment to lend. Interest rate subject to change based on market condition and credit review.

The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.

Based on 2025 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS#141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

Credit Score Range is for informational purposes only. Your credit will not be pulled by using the features of this calculator.

Some restrictions apply. Ask for details. This calculation and associated communications are provided to you for informational purposes only. This is not an offer for extension of credit or a commitment to lend. Please contact the Ruoff Mortgage team directly to learn more about its mortgage products and your eligibility for such products. Loan decision is subject to satisfactory appraisal and title review and no change in financial condition. Interest rate subject to change based on market condition and credit review. Mortgage insurance is required on mortgage loans with loan amounts greater than 80% of the home value. Loan options that include private mortgage insurance are reflected as a Borrower Paid Mortgage Insurance (BPMI) premium, the cost of which is added to the monthly principal and interest payment. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868. Equal Housing Lender. NMLS#141868.

Experience.com is a leading provider of Customer Experience Management Software, and this marks the tenth year of recognizing top mortgage professionals and companies that have shown exceptional customer service and performance over the past year.