Hello! I'm not your average Mortgage Loan Officer. With 9 years of experience under my belt, I've come to understand that it's not just about mortgages; it's about people's lives and dreams. I genuinely care about my clients, and that's not just a tagline ā it's the core of how I operate. I take the time to delve into your unique circumstances because I believe that each story is different and deserves a tailor-made solution. Whether you're stepping into homeownership for the first time or seeking to refinance, I'm here to guide you through the process with expertise and empathy.
My track record speaks for itself ā I don't settle for anything less than excellence. Competitive rates are a given, but what truly sets me apart is my dedication to ensuring a smooth and transparent mortgage journey. Your trust is paramount, and I'm committed to being your reliable partner from start to finish. I'm not just about transactions; I'm about relationships. Let me earn your business, not just as a Mortgage Loan Officer, but as someone who's genuinely invested in your financial well-being and success. Together, let's make your homeownership dreams a reality.
From finding your perfect home to moving in, we've got you covered.
Refinance
Need a lower monthly payment, or want to get cash out? Learn more about
your options.
Sell My Home
Get your house on the market, and look for your next home!
Hear from people like you*
Review 1
5.0
We had a bad experience with a different loan officer. We were recommended to Josh. He communicated very well through text and phone calls as well. Any questions he answered very quickly as well. He made the process of buying a house going from very stressful to a simple breeze!
Amelia M W.
New Haven, IN, June 17th, 2024 11:07 AM
Review 2
5.0
Communication Excellent!!! Speed and Accuracy Amazing!!! Professionalism In Every Aspect!!! Highly Recommend!!!
Douglas M M.
Fort Wayne, IN, May 7th, 2024 05:24 AM
Review 3
5.0
Everything was perfect Josh did an amazing job answering all our questions and keeping us updated with all the latest information and documents. There isn't anything I would change keep up the good work!
Dekeyser0108
Huntington, IN, September 25th, 2023 11:20 AM
Review 4
5.0
Was my third time buying a house from this team and again everything has gone to plan with no issues! I have never had an issue with the team , they all do a great job .
Joshua T B.
Trenton, OH, June 17th, 2025 04:01 PM
Review 5
5.0
Josh was great to work with followed up and frequently asked us if we had any questions. i wouldnhighly would highly recommend anyone to work with him in the future
Caitlin A B.
Trenton, OH, June 17th, 2025 11:06 AM
Review 6
5.0
Josh Cranfill was extremely knowledgeable and friendly throughout the entire process. He was always available to answer any questions I had about anything during the whole process from start to finish and really made me feel like me purchasing a home mattered to him.
Iann L T.
Hicksville, OH, April 9th, 2025 11:29 AM
Review 7
5.0
Working with Josh was a great experience! He answered all of my questions and made the process of getting into my first home quick and easy. I would highly recommend him to anyone looking to purchase a home.
Lucas P.
Fort Wayne, IN, December 9th, 2024 08:05 PM
Review 8
5.0
Josh helped take the entire home buying process easy and stress-free!
Aaron J W.
New Haven, IN, December 6th, 2024 11:08 AM
Review 9
5.0
The experience was nice. Everyone was very helpful. And going through everything was fast.
Adrian L.
Bluffton, IN, December 5th, 2024 11:24 AM
Review 10
5.0
Josh went above and beyond to make sure we had everything in order to close. He took the time to ensure that we understood everything in the process and answered all of our questions. He did an amazing job be accessible and available for a phone call or a text to discuss concerns or questions we had about the entire process. His expertise made buying a home feel relaxed and smooth which allowed us to enjoy the moment!
Natalie S.
Freedom, IN, September 16th, 2024 05:11 PM
Review 11
5.0
Josh was excellent in all aspects of the process. He truly cares and treated us like family. I would definitely recommend Ruoff and Josh in particular to my friends and family.
Ryan P.
Freedom, IN, September 13th, 2024 11:28 PM
Review 12
5.0
Great experience
Clinton M H.
Fort Wayne, IN, August 8th, 2024 03:31 PM
Review 13
5.0
Communication was great and all was very helpful
Marc D E.
Fort Wayne, IN, March 24th, 2024 12:35 PM
Review 14
5.0
Iām a first time home purchaser, and everything was explained very clearly to me
*Based on
2024
independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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