Josh and Alex were both amazing to work with! They helped a stressful process not be so stressful. I was always in the loop and up to date with the status of everything! If I ever had questions or concerns they both got back with me quickly and explained things if I was unsure. I’d recommend them to anyone. They’re both great!

The communication was phenomenal. It was also nice that Josh was able to tell that I had done my homework and research, and helped me understand things better.

The communication throughout the process was amazing, Josh answered calls, texts, and emails at all hours and even on the weekends.

Everything was so smooth! Josh was amazing to work with!

Josh and everyone went above and beyond to make sure everything went smooth. We closed on a USDA loan in 14 days start to finish.

Josh always stayed in touch with me and kept me updated on the loan process.

Awesome experience. We have used Ruoff since our very first home in 1993. We will use them again when we purchase a ranch home in 2-5 years. Our loan officer, Josh Cranfill was amazing!

Josh was great. I’m new to the home purchasing world and Josh did a great job explaining everything to me so that I understood where my money was going. Everything he told me was correct and he was all around very informative and helping.

Josh was very personable and comfortable to work with, and communication was great.

Josh was so easy to talk to and answered all of our questions in a timely manner. He went out of his way for us and was great to work with.

Josh felt more like a friend than a loan officer. He was very knowledgeable and answered any question I had. He was very committed and his response was always something positive.

I applied with another company at the same time I applied with Ruoff. The other company only talked to me once then it was intermittent e-mails and then nothing.. Josh was the most amazing person I could have asked for. He would crunch numbers after every house I liked no matter what time of day it was.