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Picture of Josh Cranfill
Picture of Josh Cranfill

Hi, I'm Josh!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

99.77% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Hi, I'm Josh!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

99.77% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Let me help you get pre-approved today!

Hello! I'm not your average Mortgage Loan Officer. With 9 years of experience under my belt, I've come to understand that it's not just about mortgages; it's about people's lives and dreams. I genuinely care about my clients, and that's not just a tagline ā€“ it's the core of how I operate. I take the time to delve into your unique circumstances because I believe that each story is different and deserves a tailor-made solution. Whether you're stepping into homeownership for the first time or seeking to refinance, I'm here to guide you through the process with expertise and empathy. 

My track record speaks for itself ā€“ I don't settle for anything less than excellence. Competitive rates are a given, but what truly sets me apart is my dedication to ensuring a smooth and transparent mortgage journey. Your trust is paramount, and I'm committed to being your reliable partner from start to finish. I'm not just about transactions; I'm about relationships. Let me earn your business, not just as a Mortgage Loan Officer, but as someone who's genuinely invested in your financial well-being and success. Together, let's make your homeownership dreams a reality.

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What is your goal?

Buy a Home

From finding your perfect home to moving in, we've got you covered.

Refinance

Need a lower monthly payment, or want to get cash out? Learn more about your options.

Sell My Home

Get your house on the market, and look for your next home!

Hear from people like you*

  • 5.0
    Rating source icon

    Communication Excellent!!! Speed and Accuracy Amazing!!! Professionalism In Every Aspect!!! Highly Recommend!!!

    Douglas M M.

    Fort Wayne, IN, May 7th, 2024 05:24 AM

  • 5.0
    Rating source icon

    We had a bad experience with a different loan officer. We were recommended to Josh. He communicated very well through text and phone calls as well. Any questions he answered very quickly as well. He made the process of buying a house going from very stressful to a simple breeze!

    Amelia M W.

    New Haven, IN, June 17th, 2024 11:07 AM

  • 5.0
    Rating source icon

    Everything was perfect Josh did an amazing job answering all our questions and keeping us updated with all the latest information and documents. There isn't anything I would change keep up the good work!

    Dekeyser0108

    Huntington, IN, September 25th, 2023 11:20 AM

  • 5.0
    Rating source icon

    Josh was so friendly and kind. He never made us feel like any of our questions were silly. Also made us feel very informed going through this process.

    Katelynn A G.

    Fort Wayne, IN, September 7th, 2023 05:34 PM

  • 5.0
    Rating source icon

    Communication was great and all was very helpful

    Marc D E.

    Fort Wayne, IN, March 24th, 2024 12:35 PM

  • 5.0
    Rating source icon

    Iā€™m a first time home purchaser, and everything was explained very clearly to me

    Cynthia W.

    Auburn, IN, March 18th, 2024 02:17 PM

  • 5.0
    Rating source icon

    Josh worked with us for years now always giving great advice and tips on how to find the home we wanted and could afford! He was very attentive and helped us so much with all our needs. Thankful for him!

    Brook L S.

    Fort Wayne, IN, February 9th, 2024 06:39 PM

  • 5.0
    Rating source icon

    Josh is the G.O.A.T! He answered all my questions within minutes of texting him.

    Brett L S.

    Fort Wayne, IN, February 5th, 2024 03:41 PM

  • 5.0
    Rating source icon

    Josh did a fantastic job keeping us informed on the loan process. Even after switching in and out of different houses/offers he was able to make everything a smooth transition until the very end. Definitely will recommend my friends, family and anyone else to use Josh and Ruoff!

    Sarah N G.

    Columbia City, IN, January 1st, 2024 11:29 AM

  • 5.0
    Rating source icon

    Thing went really smoothly!

    Grace A M.

    Fort Wayne, IN, September 30th, 2023 12:13 PM

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Why should you choose Ruoff?

70

Branches throughout
the US.

98.4%

Customer Satisfaction Score.*

15

Days or less average
clear-to-close.**

40

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

** The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

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I would love to hear from you!

Call me at 260.409.0808 or message me below!

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