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Picture of Karen Zank
Picture of Karen Zank

Hi, I'm Karen!

VP | Branch Manager

I will work hard to help you achieve your homeownership goals.

99.13% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Hi, I'm Karen!

VP | Branch Manager

I will work hard to help you achieve your homeownership goals.

99.13% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Let me help you get pre-approved today!

My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
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President's Club Member

President's club seal 2020
President's club seal 2022

What is your goal?

Buy a Home

From finding your perfect home to moving in, we've got you covered.

Refinance

Need a lower monthly payment, or want to get cash out? Learn more about your options.

Sell My Home

Get your house on the market, and look for your next home!

Hear from people like you

  • Review 1

    Source of Rating Icon

    Karen was amazing!!!!! She knows her job and does an excellent job at that. She treated me like family from day one until the very end. Very happy i went with her. Her customer service out of this world. Fantastic job!!!!

    Carol E.

    Garrett, IN, May 25th, 2025 11:23 AM

  • Review 2

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    Karen was extremely responsive and helpful. We were coming off of a bad experience with another mortgage company that put us in a real bind to get clear to close in time. Karen did an excellent job getting us to clear to close on our original timeline! Cannot say enough good things about Karen and Lacy! So very thankful for their assistance!

    Cheryl W.

    Fort Wayne, IN, May 13th, 2025 11:21 AM

  • Review 3

    Source of Rating Icon

    Communication and quickness. Very polite and respectful. Couldn't have picked anyone better. Thank you

    Amy J B.

    Angola, IN, May 12th, 2025 03:48 PM

  • Review 4

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    Karen is amazing!!

    Chelsea R A.

    FREMONT, IN, May 8th, 2025 11:02 AM

  • Review 5

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    Outstanding communication, fast closing, and rhe whole process was easy!

    Theresa J C.

    Fort Wayne, IN, May 2nd, 2025 11:22 AM

  • Review 6

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    Karen is EXTREMELY responsive to all questions throughout the process. She uses the Loan Butler technology and combines her own personal touch to make this an easy and seamless transition. Working hand-in-hand with her, we were able to reach closing quickly and with zero frustration. I challenge anyone to find anyone better than Karen.

    Anthony C C.

    Fort Wayne, IN, May 2nd, 2025 11:20 AM

  • Review 7

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    Karen was also there when I had questions and made the closing process as simple as can be.

    Samuel I B.

    Fremont, IN, April 26th, 2025 11:19 AM

  • Review 8

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    Karen was very communicative and helpful

    Dennis M D.

    Angola, IN, April 19th, 2025 03:24 PM

  • Review 9

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    Karen was knowledgeable and kept our best interests in mind. Quick to respond to questions. We were able to close in 12 days!

    Mallory A P.

    Angola, IN, April 9th, 2025 11:09 AM

  • Review 10

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    Communication was fast and detailed, and every question I had was answered promptly and in a way I was easily able to understand.

    Kristopher L B.

    New Haven, IN, April 1st, 2025 11:16 AM

  • Review 11

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    Very easy to work with and had all the information to get things accomplished quickly

    Brent T B.

    Auburn, IN, February 21st, 2025 11:19 AM

  • Review 12

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    Karen would answer the phone hi Shari without me saying anything! There was few more hoops to jump through on this house unlike the last 3 Karen done for us. She never blew us off, and each hoop she made sure we knew she was going to walk through it with us! closing went smooth!

    Shari D T.

    Butler, IN, February 4th, 2025 02:23 PM

  • Review 13

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    Karen is the best

    Michael James F.

    Butler, IN, February 4th, 2025 11:11 AM

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Why should you choose Ruoff?

60

Branches throughout
the US.

98.4%

Customer Satisfaction Score.*

15

Days or less average
clear-to-close.**

41

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

*Based on 2024 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

** The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

Calculate what's best for you

Use our calculator below to find an estimated monthly mortgage payment that works for you. Please remember the dollar amounts displayed are not guaranteed, and what you actually pay may be different. These estimates are for educational purposes only.

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