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Picture of Karen Zank
Picture of Karen Zank

Hi, I'm Karen!

VP | Branch Manager

I will work hard to help you achieve your homeownership goals.

99.35% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Hi, I'm Karen!

VP | Branch Manager

I will work hard to help you achieve your homeownership goals.

99.35% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Let me help you get pre-approved today!

My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
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President's Club Member

President's club seal 2020
President's club seal 2022

What is your goal?

Buy a Home

From finding your perfect home to moving in, we've got you covered.

Refinance

Need a lower monthly payment, or want to get cash out? Learn more about your options.

Sell My Home

Get your house on the market, and look for your next home!

Hear from people like you*

  • 5.0
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    Everything was perfect!

    Billy J D.

    Angola, IN, July 10th, 2024 11:10 AM

  • 5.0
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    Very fast and on top of everything. Kept us informed the entire time so we had everything ready !

    Ashley N P.

    Auburn, IN, June 29th, 2024 11:02 AM

  • 5.0
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    Karen was on top of every single aspect of this loan. Her assistant and her work seamlessly to provide an excellent customer service situation. We love working with her.

    Sharon L C.

    Angola, IN, May 25th, 2024 07:06 PM

  • 5.0
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    Fast and easy Process

    Brad H.

    Orland, IN, June 17th, 2024 11:09 AM

  • 5.0
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    I have no complaints. Karen zank went above and beyond as always , very professional and just great to work with. Love that she's patient and willing to explain if we had questions. Five stars!

    Noah M.

    Fremont, IN, November 6th, 2023 11:12 AM

  • 5.0
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    Answered all question we had

    Chad A P.

    Auburn, IN, June 28th, 2024 11:54 PM

  • 5.0
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    Karen is Great! My wife and I Danielle couldn’t be more pleased with her performance!

    William R M.

    Angola, IN, April 24th, 2024 02:01 AM

  • 5.0
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    Excellent communication from start to finish. We were made to feel like we were Karen's complete attention 100 % of the time. Any bump in the road was anticipated and prevented. Job well done.

    Troy S.

    Fremont, IN, October 30th, 2023 07:58 AM

  • 5.0
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    Always kept us informed on changes

    Alexander J C.

    Kendallville, IN, March 28th, 2024 11:11 AM

  • 5.0
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    Very friendly and willing to explain everything as this was our first time going through a home loan process and purchasing a home.

    Sonya C.

    Kendallville, IN, March 28th, 2024 02:00 PM

  • 5.0
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    Friendliness and great communication

    John E S.

    Angola, IN, April 6th, 2024 03:06 PM

  • 5.0
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    Great communication. Kept us informed at every step. Very friendly and easy to work with. Karen and her team were excellent.

    Barbara A S.

    Angola, IN, April 9th, 2024 06:34 PM

  • 5.0
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    I was really happy with how fast everything went. After having a hard time with the bank I originally was going through I switched to Ruoff and things went so much smoother

    Demarie M.

    February 25th, 2023 01:04 AM

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Why should you choose Ruoff?

70

Branches throughout
the US.

98.4%

Customer Satisfaction Score.*

15

Days or less average
clear-to-close.**

40

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

** The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

Calculate what's best for you

Use our calculator below to find an estimated monthly mortgage payment that works for you. Please remember the dollar amounts displayed are not guaranteed, and what you actually pay may be different. These estimates are for educational purposes only.

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I would love to hear from you!

Call me at 260.243.1473 or message me below!

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