Everything! This went so quickly that I had the keys to my forever home in my hand in a month, and that was over the Christmas holiday too. Kathy really made sure that I was informed of the loan process all the way through and it couldn't have gone any smoother. I would definitely recommend Ruoff Mortgage to any friends that may be looking to purchase a home in the future. Great job!

Kathy was terrific. She made the entire process transparent, she was very responsive and incredibly knowledgeable. For someone on the outside of the lending industry, I really wanted someone who would keep me informed, explain the steps in normal language and make me feel comfortable. Kathy did all that (bonus points for bringing the mug of candy to the closing - !)

Everything went well with Kathy, buying a home is stressful and she made our process for getting a home loan as smooth as could be. She went above and beyond, I would recommend her to anyone I know in the market for a home.

Everything was excellent. Going forward, I will only work with Kathy Bowman at Ruoff. I will also be recommending both Kathy Bowman and Ruoff to everyone that I know.

This is my 5th purchase and this is by far the best service I have ever had. Kathy is truly the best loan person I have ever worked with.

Kathy was very honest and upfront from the beginning of the process which made getting the loan a stress-free process.

Kathy is outstanding! She has helped me with several transactions and I have sent her many friends. She has always provided the best service.

Kathy was always very prompt to answer our questions or concerns. Highly knowledgeable about the entire process. Made the entire process as easy as it could be on us. Very appreciative of our business. Eager to go the extra step to make the closing as smooth as possible.

Great communication all the way through! Both Kathy and Meghan were great at making me feel comfortable during my first home buying experience! I was so nervous at first, but every step of the way they made me feel at ease!

Kathy was exceptional and this is our third time working with her. We have recommended her to others.

Kathy was very well informed and kindly and professionally walked me through all of my different options to help me select the best one for me.

Everything went well from our initial meeting to our closing. Kathy did an excellent job of explaining the process and checking that we completed the necessary steps to successfully close. It was a pleasure to work with Kathy and I would definitely recommend her to future home buyers.