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Picture of Kelly Durnell
Picture of Kelly Durnell

Hi, I'm Kelly!

Sales Manager

I will work hard to help you achieve your homeownership goals.

98.93% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Hi, I'm Kelly!

Sales Manager

I will work hard to help you achieve your homeownership goals.

98.93% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award
Kelly Durnell | NMLS: 191243 | OH: MLO-OH.191243

Let me help you get pre-approved today!

With over 30 years of experience in the mortgage industry, I am dedicated to providing exceptional service and guidance to my clients in their homeownership journey. As a Senior Mortgage Loan Officer at Ruoff Mortgage, I specialize in helping individuals and families navigate the complex world of mortgages with ease and confidence.

My commitment to excellence and personalized service has enabled me to assist a diverse range of clients, from first-time homebuyers to seasoned investors, in securing the ideal financing solutions tailored to their specific needs.

I deeply value the trust my clients place in me and make it a priority to ensure a smooth and transparent lending process. I strive to educate and empower each client, providing them with the knowledge necessary to make informed decisions.

My expertise spans various mortgage products, including conventional loans, FHA, VA, and USDA loans, among others. I am well-versed in guiding clients through the application process, addressing their concerns, and ensuring a seamless closing.

I am dedicated to maintaining strong, long-lasting relationships with clients built on trust, integrity, and a genuine desire to see them achieve their homeownership dreams.

Contact me today, and let's work together to make your homeownership goals a reality.

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President's Club Member

President's club seal 2020
President's club seal 2021
President's club seal 2022

What is your goal?

Buy a Home

From finding your perfect home to moving in, we've got you covered.

Refinance

Need a lower monthly payment, or want to get cash out? Learn more about your options.

Sell My Home

Get your house on the market, and look for your next home!

Hear from people like you

  • Review 1

    Source of Rating Icon

    Kelly made the process easy to understand and was responsive to all of our questions! We really enjoyed working with her and her team!

    CURTIS ALLEN D.

    Fort Wayne, IN, November 25th, 2024 11:06 AM

  • Review 2

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    Kelley went above and beyond, she could not have been better. Would highly recommend her.

    Jessi E F.

    Fort Wayne, IN, August 19th, 2025 01:36 PM

  • Review 3

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    Kelly had Quick responses and made the whole process easy

    Ryan J H.

    Fort Wayne, IN, August 18th, 2025 01:15 PM

  • Review 4

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    Kelly was available to answer questions as often as I had them (which was quite often!) . Being a first time homeowner I didnt understand many of the steps or what things meant and she was available and willing to walk me through each step and question!

    Kristan R. C.

    Fort Wayne, IN, August 10th, 2025 01:55 PM

  • Review 5

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    Communication ans timely delivery of information and process requirements.

    Holly D.

    Fort Wayne, IN, August 6th, 2025 10:58 PM

  • Review 6

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    Thank you for the clear and prompt communication. You were available around the clock and made sure that the process was smooth. We appreciate the proactive approach. You did a great job.

    Nathan J D.

    Fort Wayne, IN, August 6th, 2025 11:07 AM

  • Review 7

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    Kelly was awesome. She answered all of our questions, helped us navigate thru the computer, etc. She was always very helpful and kind.

    Rex A B.

    Fort Wayne, IN, July 30th, 2025 06:07 AM

  • Review 8

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    My Sales Manager was quick, responsive and helpful throughout the fast process that I needed

    Joel T F.

    Huntertown, IN, July 24th, 2025 06:56 AM

  • Review 9

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    We live Kelly! We always get through the process smoothly with her.

    TYLER MARTIN S.

    Gnadenhutten, OH, July 22nd, 2025 05:07 PM

  • Review 10

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    The steps and instructions were easy to follow and get done. When I had any questions she was great help.

    Riley A C.

    Bluffton, IN, July 18th, 2025 12:13 PM

  • Review 11

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    Excellent is how Kelly works! She is kind, courteous and professional. She is also personable and the best part is she knows how to listen and help.

    Sarah E F.

    Fort Wayne, IN, July 11th, 2025 11:13 AM

  • Review 12

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    Everyone was informative and responded to any questions we had promptly.

    Brandon S M.

    Columbia City, IN, July 9th, 2025 04:21 PM

  • Review 13

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    From the very beginning of my home buying process, Kelly took the time to talk me through each step. She made me feel confident and well informed all the way to closing. I would recommend her to family and friends!

    Andrew K.

    Fort Wayne, IN, July 8th, 2025 06:44 AM

  • Review 14

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    Kelly was so delightful to work with! She was kind, helpful, and efficient. She was so easy to work with and helped us with every step along the way. Highly recommend!

    Sarah N N.

    New Haven, IN, June 6th, 2025 02:55 PM

See More

Why should you choose Ruoff?

64

Branches throughout
the US.

98.4%

Customer Satisfaction Score.*

15

Days or less average
clear-to-close.**

41

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

*Based on 2024 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

** The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

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Call me at 260.437.5417 or message me below!

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