Before coming to Ruoff I had applied a few other times for a mortgage at another company that gave me no information. I was very discouraged and annoyed and truly thought I would never get a loan. As soon as I applied with Ruoff my loan officer Kym Baker was very enthusiastic and that had me excited. She laid out everything for me and explained why I needed to do this or that. I had many hoops to jump through and Kym was there supporting me every step of the way. Even on closing day she was there giving me additional information which was so helpful and made the closing day process a breeze.

Cali G, happy client

Kym Baker did a fantastic job keeping me informed and up to date throughout the entire process. She is very knowledgeable and she shared that knowledge with me frequently and anytime I had specific questions. When my situation was complicated by personal matters she went above and beyond to work with my family to ensure the closing went smoothly. I appreciate her professionalism, knowledge, and dedication.

Jordan S, happy client

Kym is amazing. With us being out of state, it was very easy with her. We highly recommend Ruoff and if you get Kym, you will not be disappointed.

Brian B, happy client

Kym made everything go smooth. We had several issues throughout the year long process with realtors and inspection issues and she was the only constant and peace of mind that we had.

Ondrace W M, happy client

Communication was the best part. Kym let me know when & what I needed to close. She is awesome and my wife & I will definitely be using her services again.

Christopher Tracy A, happy client

Kym made our dream come true! She is a special person! What a class act!

Timothy W, happy client

As a first time home buyer having problems with another loan company kym came in and took care of everything

Rose I, happy client

Appreciated the Loan Butler and that almost everything could be submitted and completed online. The process was very smooth and very quick with only about 3 weeks start to finish. Kym was great to work with and superb at communicating with us during the entire process.

Amy S, happy client

Kym bent over backward to make sure we could close on time! Kym made sure we had the right documents so that there were no delays.

Michael L, happy client

Kym was helpful and quick to respond to any questions. Due to being self employed we needed to submit a wide range of financial documents. Kym was helpful in providing clear communication so we were able to provide the items necessary for preapproval and closing.

Katie R K, happy client

Kym Baker is very knowledgeable always on time with responses and answers to questions. I would recommend Kym to friends and family without hesitation.

Brian M, happy client