I will work hard to help you achieve your homeownership goals.
99.78%Customer Satisfaction Rating
Hi, I'm
Melissa!
Senior Loan Officer
I will work hard to help you achieve your homeownership goals.
99.78%Customer Satisfaction Rating
Melissa Stone | NMLS: 591389
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
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Hear from people like you*
Review 1
5.0
Melissa Stone made our experience as first time buyers as smooth as possible. Being a young family and buying out of state, a lot of this was foreign to us but Melissa walked us through the process and answered all the questions we had. She made it clear to us that she was there for us when we needed her - she was only a text or phone call away and told us not to hesitate to ask any questions! She’s been nothing but supportive and nice to us and we are very thankful to have such an educated and available loan officer! She played a huge part in this milestone for us! Thank you Melissa ♥️
Emily H.
Winona Lake, IN, September 23rd, 2024 11:37 AM
Review 2
5.0
This was my first time buying a home, and melissa made the experience so painless for me. She answered every question I came up with even if it sounded crazy in my mind. The best loan officer to work with!!!!!
Alycia P.
Marion, IN, August 19th, 2024 01:11 PM
Review 3
5.0
Melissa was always happy to answer any and all questions we had as first time home buyers! She was easy to work with, very knowledgable, and great at communicating what she needed from us and what we should expect!
Rachel Anne W.
West Lafayette, IN, August 25th, 2024 03:05 PM
Review 4
5.0
Melissa made our loan experience smooth and easy! She answered every question we had and went above and beyond for us!
Lacey D G.
Marion, IN, August 9th, 2025 03:12 PM
Review 5
5.0
Melissa Took care of us every step of the way. We truly couldn't have asked for a more knowledgeable and caring person to help us navigate the mortgage process. So very thankful for her!
Jodi L B.
Fishers, IN, August 6th, 2025 08:34 PM
Review 6
5.0
Melissa went above and beyond for us! Jodi and I cannot thank her enough for the wild ride we put her on. She advocated for us every step of the way. Melissa is the model employee Ruoff Mortgage should always strive to hire. She's excellent at what she does, and we can't thank her enough for her service .
Kevin M B.
Fishers, IN, August 5th, 2025 11:11 AM
Review 7
5.0
Amazing communication and was willing to go above and beyond to make this process as smooth and easy as possible
Jason M G.
Marion, IN, August 13th, 2025 11:04 AM
Review 8
5.0
You were very clear and patient with us and all of our questions. Our experience was a 10/10!
Mackenzie A R.
Marion, IN, July 15th, 2025 04:43 AM
Review 9
5.0
Melissa was always there to answer all the questions we had and went above and beyond to make this buying experience completely stress free!
Kearsten D L.
La Fontaine, IN, July 3rd, 2025 11:03 AM
Review 10
5.0
Communication and entire process...seamless!
Rhonda S Z.
Marion, IN, June 27th, 2025 12:28 PM
Review 11
5.0
really helpful and she helped me find insurance for the house cheaper
Kimberley A.
Kokomo, IN, June 16th, 2025 03:06 PM
Review 12
5.0
Everything was great!
Brett P.
Marion, IN, June 6th, 2025 01:19 PM
Review 13
5.0
Took care of all the back end work
Sonia B.
MARION, IN, May 28th, 2025 10:07 AM
Review 14
5.0
Super comunitive, always kept me in the loop and helped me understand everything. Always Took time explaining everything very well!
Miguel J.
Warsaw, IN, April 30th, 2025 11:27 AM
Review 15
5.0
Melissa was AMAZING to work with and answered all my questions and put me at ease for the entire process! I loved working with het
Kristie A.
Gas City, IN, April 26th, 2025 04:45 PM
Review 16
5.0
Melissa was very helpful and easy to work with! She was very responsive, answered all of our questions and went the extra mile to get the job done!
*Based on
2024
independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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