I will work hard to help you achieve your homeownership goals.
98.74%Customer Satisfaction Rating
Hi, I'm
Melissa!
Senior Loan Officer
I will work hard to help you achieve your homeownership goals.
98.74%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
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Hear from people like you*
Review 1
5.0
Melissa was amazing! She was so easy to work with and would highly recommend her to anyone. She made the whole process so easy and she was easy to chat with and contact. Melissa was great and I would not hesitate to work with her again and most definitely will in the future.
Peter S.
Gas City, IN, November 17th, 2023 11:12 AM
Review 2
5.0
Working with Melissa was one of the best customer service experiences ever! She was absolutely wonderful to work with and made the process seamless and as stress free as possible.
Anissa M M.
Hartford City, IN, December 26th, 2023 11:15 AM
Review 3
5.0
Melissa went above and beyond to ensure we understood every step of the process. I would highly recommend anyone buying a house to go through her in the future!
Reed Lane O.
Marion, IN, March 2nd, 2024 05:55 PM
Review 4
5.0
We have worked with Melissa several times in the past she is always the first person we contact anytime we are looking to purchase a home. We will always use her for all future needs.
Karen F.
MUNCIE, IN, September 8th, 2024 03:21 PM
Review 5
5.0
Melissa was great!
Shane Michael F.
MUNCIE, IN, September 8th, 2024 03:14 PM
Review 6
5.0
Melissa was always helpful, friendly, and went the extra mile to help us! Thank you!
David T.
Marion, IN, September 5th, 2024 07:29 PM
Review 7
5.0
Melissa was so helpful throughout the whole process!
Ronda T.
Marion, IN, September 2nd, 2024 01:18 PM
Review 8
5.0
It was smooth, fast and she is so easy to talk to. She answers every question and is on top of everything. Amazing.
Amanda C. V.
Marion, IN, August 29th, 2024 08:53 PM
Review 9
5.0
Melissa was always happy to answer any and all questions we had as first time home buyers! She was easy to work with, very knowledgable, and great at communicating what she needed from us and what we should expect!
Rachel Anne W.
West Lafayette, IN, August 25th, 2024 03:05 PM
Review 10
5.0
Positivity!
Robert L.
MARION, IN, August 24th, 2024 03:09 PM
Review 11
5.0
This was my first time buying a home, and melissa made the experience so painless for me. She answered every question I came up with even if it sounded crazy in my mind. The best loan officer to work with!!!!!
Alycia P.
Marion, IN, August 19th, 2024 01:11 PM
Review 12
5.0
Very friendly and easy to work with.
April H.
Marion, IN, June 7th, 2024 11:03 AM
Review 13
5.0
Melissa Stone went above and beyond to answer all my questions promptly and respectfully. Melissa is a top-notch loan officer that I will recommend to anyone looking. I had a great experience throughout this process.
Brandon S.
Gas City, IN, May 6th, 2024 11:32 AM
Review 14
5.0
Melissa was so good to us! She helped us through the whole process and was super patient with us! We are so thankful for her
Kaycee L S.
Swayzee, IN, May 12th, 2024 03:06 PM
Review 15
5.0
Made it pleasant
John D S.
Marion, IN, June 11th, 2024 11:14 AM
Review 16
5.0
Melissa is very professional and extremely knowledgeable! She was quick to answer questions anytime, day or night. She made this process very smooth and comfortable. Closing went perfect and everything discussed along the way was accurate at closing. Melissa definitely goes above and beyond for her customers and always has a smile on her face!
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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