I will work hard to help you achieve your homeownership goals.
96.11%Customer Satisfaction Rating
Hi, I'm
Melissa!
Senior Loan Officer
I will work hard to help you achieve your homeownership goals.
96.11%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
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Hear from people like you*
Review 1
5.0
Melissa was amazing! She was so easy to work with and would highly recommend her to anyone. She made the whole process so easy and she was easy to chat with and contact. Melissa was great and I would not hesitate to work with her again and most definitely will in the future.
Peter S.
Gas City, IN, November 17th, 2023 11:12 AM
Review 2
5.0
Working with Melissa was one of the best customer service experiences ever! She was absolutely wonderful to work with and made the process seamless and as stress free as possible.
Anissa M M.
Hartford City, IN, December 26th, 2023 11:15 AM
Review 3
5.0
Melissa went above and beyond to ensure we understood every step of the process. I would highly recommend anyone buying a house to go through her in the future!
Reed Lane O.
Marion, IN, March 2nd, 2024 05:55 PM
Review 4
5.0
Very friendly and easy to work with.
April H.
Marion, IN, June 7th, 2024 11:03 AM
Review 5
5.0
Melissa Stone went above and beyond to answer all my questions promptly and respectfully. Melissa is a top-notch loan officer that I will recommend to anyone looking. I had a great experience throughout this process.
Brandon S.
Gas City, IN, May 6th, 2024 11:32 AM
Review 6
5.0
Melissa was so good to us! She helped us through the whole process and was super patient with us! We are so thankful for her
Kaycee L S.
Swayzee, IN, May 12th, 2024 03:06 PM
Review 7
5.0
Made it pleasant
John D S.
Marion, IN, June 11th, 2024 11:14 AM
Review 8
5.0
Melissa is very professional and extremely knowledgeable! She was quick to answer questions anytime, day or night. She made this process very smooth and comfortable. Closing went perfect and everything discussed along the way was accurate at closing. Melissa definitely goes above and beyond for her customers and always has a smile on her face!
Stacie N.
Gas City, IN, June 20th, 2024 12:48 PM
Review 9
5.0
Everything was done outstandingly! We couldn't have asked for a better Team and loan officer!! Melissa is absolutely amazing at what she does and Great person in general. We feel so Blessed to have Melissa and team help us buy our 1st Home, truly Grateful 🙏
Virgil P.
Marion, IN, June 21st, 2024 11:11 AM
Review 10
5.0
Melissa was quick to respond to any and all of our crazy questions and uncertainty that we had! She was friendly and always professional. Would recommend her family and friends and will plan to use her for any future transactions we may have!
Jayme M.
Gas City, IN, June 23rd, 2024 03:04 PM
Review 11
5.0
Communication was clear and very helpful! Would highly recommend Melissa to anyone!
David K.
Marion, IN, June 15th, 2024 11:13 AM
Review 12
5.0
Melissa was awesome to work with. She is very knowledgeable and kept us up to date with everything. Melissa made this process so easy and enjoyable.
Adam G.
Marion, IN, June 23rd, 2024 11:38 AM
Review 13
5.0
Good job Melissa Stone
Fredrick M N.
Marion, IN, July 2nd, 2024 03:04 PM
Review 14
5.0
Accepted offer to closing in under 2 weeks!
Jared S.
Marion, IN, July 6th, 2024 03:05 PM
Review 15
5.0
Melissa was incredible to work with!! Every step was clear, concise, and prompt! The whole process was easy and could not have asked for a better experience!
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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