I will work hard to help you achieve your homeownership goals.
98.24%Customer Satisfaction Rating
Hi, I'm
Monica!
Senior Loan Officer
I will work hard to help you achieve your homeownership goals.
98.24%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
Refinance
Need a lower monthly payment, or want to get cash out? Learn more about
your options.
Sell My Home
Get your house on the market, and look for your next home!
Hear from people like you*
I am not knowledgeable about the loan process and this was made very easy with great communication and the willingness to explain all questions I had. Even listened to a few disagreements that I had and explained the situation well
Kenneth W M,
happy
client
Ive bought and sold multiple properties in different U.S. states. This has been by far the easiest bank to work with. Thank you for making this an easy and straight-forward process!
Eric D T,
happy
client
We are very happy with Monica and she was extremely nice. Monica knew what she was doing and it made our experience a lot easier.. thanks for everything
Lucas N,
happy
client
The website was easy to navigate and made next step predictable.
Kyle N S,
happy
client
She was super friendly and worked around my schedule! Super helpful
Allyson R N,
happy
client
Monica was great from the beginning to closing, her communication and feedback was outstanding during the entire process and made everything go as smooth as possible.
Joshua A S,
happy
client
Monica Miller provided White Glove service
Cara W,
happy
client
Communication was excellent and Monica was easy and wonderful to work with! She made the experience a breeze!
Alexa S,
happy
client
Monica Miller was on point when it came to everything. Answered all my questions and clarified things I didnt understand. Already recommended someone to her. She is amazing person.
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
Calculate what's best for
you
Use our calculator below to find an estimated monthly mortgage payment that
works for you. Please remember the dollar amounts displayed are not
guaranteed, and what you actually pay may be different. These estimates are
for educational purposes only.