Ruoff Mortgage
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Nancy Cady

Senior Loan Officer

NMLS: 234681 | OH: MLO.050583.001

The right home begins with the right person by your side. I'll be with you from pre-approval to the closing table.

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Nancy

98.04%

Customer Satisfaction Score.

Scotsman GuidePresident's Club

Awards

Proudly serving Florida, Indiana, Michigan, Ohio, South Carolina

Meet our happy homeowners***

View All Testimonials

Jeremiah Ray B.

FORT WAYNE, IN, Mar 4, 2024, 4:20 PM

Nancy was always available. No matter what time of day she listened and followed through which in today's society is not normal and therefore stood out.

TIMO R.

Fort Wayne, IN, Jun 25, 2024, 6:21 PM

I recently purchased a house, and I must say, working with Nancy as my loan officer made the entire process nothing short of excellent. From the moment I started the journey of securing a mortgage, Nancy's expertise and dedication shone through. Nancy's exceptional professionalism and attention to detail were evident from our very first meeting. She took the time to thoroughly explain the various loan options available to me, ensuring that I fully understood each step of the process. Her in-depth knowledge of the mortgage industry and current market trends instilled confidence in me as a first-time homebuyer. Throughout the loan application and approval process, Nancy's proactive communication and responsiveness were truly remarkable. She kept me informed at every stage, promptly addressing any questions or concerns that arose along the way. Her guidance and support were invaluable, making what could have been a daunting process feel seamless and stress-free. What sets Nancy apart is her genuine care for her clients' well-being. She went above and beyond to ensure that I secured the best possible mortgage terms tailored to my financial situation. Her dedication to finding the right solution for me was truly commendable. In conclusion, Nancy's professionalism, expertise, and personalized approach made my experience as a homebuyer truly exceptional. I cannot recommend her highly enough to anyone in need of a reliable and trustworthy loan officer. Thank you, Nancy, for making my dream of homeownership a reality!

Logan C.

Waterloo, IN, Jul 25, 2026, 7:06 PM

Nancy was available anytime to answer our questions and encouraged us to call her anytime, even when she was on a vacation. she made the process easy, gave a peace of mind with each step by step process!

Mary Jo W.

Prosperity, SC, Jul 22, 2026, 3:41 PM

Communication

Brenda L. H.

FORT WAYNE, IN, Jul 21, 2026, 4:47 PM

loan agent listened to my needsand delivered on the

Alexa M S.

Huntertown, IN, Jun 30, 2023, 5:12 PM

Nancy made the whole experience so easy & enjoyable! She stayed in touch throughout process and was always able to answer any questions we had quickly

James S H.

Huntington, IN, Jul 3, 2023, 7:09 PM

Everything was great since everything was done remotely other than actual closing. Thx jumh

Jeremiah Ray B.

FORT WAYNE, IN, Mar 4, 2024, 4:20 PM

Nancy was always available. No matter what time of day she listened and followed through which in today's society is not normal and therefore stood out.

TIMO R.

Fort Wayne, IN, Jun 25, 2024, 6:21 PM

I recently purchased a house, and I must say, working with Nancy as my loan officer made the entire process nothing short of excellent. From the moment I started the journey of securing a mortgage, Nancy's expertise and dedication shone through. Nancy's exceptional professionalism and attention to detail were evident from our very first meeting. She took the time to thoroughly explain the various loan options available to me, ensuring that I fully understood each step of the process. Her in-depth knowledge of the mortgage industry and current market trends instilled confidence in me as a first-time homebuyer. Throughout the loan application and approval process, Nancy's proactive communication and responsiveness were truly remarkable. She kept me informed at every stage, promptly addressing any questions or concerns that arose along the way. Her guidance and support were invaluable, making what could have been a daunting process feel seamless and stress-free. What sets Nancy apart is her genuine care for her clients' well-being. She went above and beyond to ensure that I secured the best possible mortgage terms tailored to my financial situation. Her dedication to finding the right solution for me was truly commendable. In conclusion, Nancy's professionalism, expertise, and personalized approach made my experience as a homebuyer truly exceptional. I cannot recommend her highly enough to anyone in need of a reliable and trustworthy loan officer. Thank you, Nancy, for making my dream of homeownership a reality!

Logan C.

Waterloo, IN, Jul 25, 2026, 7:06 PM

Nancy was available anytime to answer our questions and encouraged us to call her anytime, even when she was on a vacation. she made the process easy, gave a peace of mind with each step by step process!

Mary Jo W.

Prosperity, SC, Jul 22, 2026, 3:41 PM

Communication

Brenda L. H.

FORT WAYNE, IN, Jul 21, 2026, 4:47 PM

loan agent listened to my needsand delivered on the

Alexa M S.

Huntertown, IN, Jun 30, 2023, 5:12 PM

Nancy made the whole experience so easy & enjoyable! She stayed in touch throughout process and was always able to answer any questions we had quickly

James S H.

Huntington, IN, Jul 3, 2023, 7:09 PM

Everything was great since everything was done remotely other than actual closing. Thx jumh

Frankey G.

May 9, 2023, 11:30 AM

The communication was wonderful. Everything was always explained to me so I knew what was going on.

Todd Michael H.

ANGOLA, IN, Aug 6, 2023, 12:16 AM

Nancy was great to work with, very knowledgeable and always informed us of all options.

Thomas M F.

Grabill, IN, Aug 8, 2023, 12:47 AM

Great experience!

Krystal M C.

Franklin, IN, Aug 28, 2023, 10:55 AM

Nancy Cady's sound advice while navigating a VA loan in a new state was invaluable! She was there guiding us every step of the way with patience and years of experience. Highly recommend!

Kimberley J L.

Fort Wayne, IN, Sep 4, 2023, 3:56 PM

Nancy was always available and quick to respond. She is very pleasant and a joy to work with. I would highly recommend her to anyone.

Sarah M H.

Fort Wayne, IN, Sep 11, 2023, 6:28 PM

Nancy was extremely personable and made sure to answer our questions in-depth. This experience was much smoother than our first home purchase using another company!

Deontrai L C.

New Haven, IN, Sep 12, 2023, 5:36 PM

The experience was great . Nancy and the team would go out their way to accommodate our busy life.

Frankey G.

May 9, 2023, 11:30 AM

The communication was wonderful. Everything was always explained to me so I knew what was going on.

Todd Michael H.

ANGOLA, IN, Aug 6, 2023, 12:16 AM

Nancy was great to work with, very knowledgeable and always informed us of all options.

Thomas M F.

Grabill, IN, Aug 8, 2023, 12:47 AM

Great experience!

Krystal M C.

Franklin, IN, Aug 28, 2023, 10:55 AM

Nancy Cady's sound advice while navigating a VA loan in a new state was invaluable! She was there guiding us every step of the way with patience and years of experience. Highly recommend!

Kimberley J L.

Fort Wayne, IN, Sep 4, 2023, 3:56 PM

Nancy was always available and quick to respond. She is very pleasant and a joy to work with. I would highly recommend her to anyone.

Sarah M H.

Fort Wayne, IN, Sep 11, 2023, 6:28 PM

Nancy was extremely personable and made sure to answer our questions in-depth. This experience was much smoother than our first home purchase using another company!

Deontrai L C.

New Haven, IN, Sep 12, 2023, 5:36 PM

The experience was great . Nancy and the team would go out their way to accommodate our busy life.

Calculate Based on Your Individual Needs


Purchase Calculator

Property Costs


Loan Details

Est. Monthly Payment

$770.00

Principal & Interest

$770.00

Property Taxes

$0.00

Home Insurance

$0.00

HOA Fees

$0.00

PMI

$0.00

Total Monthly

$770.00

Apply Now
Nancy Cady

A Bit About Me

At Ruoff Mortgage, being a loan officer means being more than a lender. I’m your advocate, guide, and trusted partner during your homebuying journey. I take pride in educating clients, answering questions, and creating tailored strategies that fit their unique goals. From our first conversation to closing, I’m there every step of the way.As a loan officer with Ruoff Mortgage, I’m dedicated to delivering a premium home financing experience built on trust and transparency. Whether you're a first-time buyer or refinancing, I provide personalized loan solutions and expert insight to help you move forward with confidence. My goal is simple: to make homeownership feel achievable, informed, and stress-free.

Awards & Achievements

Top Mortgage Lenders

Top Mortgage Lenders

The Scotsman Guide’s list of Top Mortgage Lenders, a ranking of the nation’s top-producing mortgage companies.

President's Club

President's Club

3x Winner

Awarded to loan officers who consistently exceed volume targets and deliver exceptional client satisfaction scores across all closed transactions.

Experience the Ruoff Advantage

We've worked hard to earn our A+ BBB rating, and we're committed to maintaining it. Our team puts your needs first and takes pride in guiding you through the mortgage process.

42

Years of helping homeowners like you

We are excited to announce that for the ninth year in a row we have made The Scotsman Guide’s list of Top Mortgage Lenders, a ranking of the nation’s top-producing mortgage companies. We are ranked #31 in Retail Units, #48 in Retail Volume, and #59 on the Overall Lender list.

15 DAY

Average Clear to Close**

Ruoff Mortgage has earned a top spot on Experience.com’s Top Performers list for the third year in a row, being recognized as a top 10 Mortgage Company in the Jumbo Division for customer satisfaction. This competition ranks loan officers and their organizations based on millions of customer reviews, survey completion rates, and star ratings submitted to the Experience.com platform.

98.5%

Customer satisfaction rating*

At Ruoff Mortgage, customer satisfaction is at the core of everything we do. We are the experts, so you don't have to be.*

Proudly serving Florida, Indiana, Michigan, Ohio, South Carolina

Nancy Cady

Senior Loan Officer

NMLS: 234681

OH: MLO.050583.001

My Operating Hours

Mon: 9:00 AM - 5:00 PM

Tue: 9:00 AM - 5:00 PM

Wed: 9:00 AM - 5:00 PM

Thu: 9:00 AM - 5:00 PM

Fri: 9:00 AM - 5:00 PM

Sat: Closed

Sun: Closed

Ruoff Mortgage Logo White

Ruoff Mortgage Company, Inc. | NMLS ID: 141868

© 2026 Ruoff Mortgage Company, Inc. All rights reserved. Ruoff Mortgage is a registered trademark.

Fair Housing Logo White

******††Some restrictions apply.

Reviews and comments have been submitted by customers voluntarily, and are solely the views of such customers, and have been screened by Ruoff Mortgage Company, Inc. Terms were specific to customers’ specific qualifications and program availability and personal experiences may vary. Loan?decision is subject to satisfactory appraisal and title review and no change in financial condition. This is not an offer for extension of credit or a commitment to lend. Interest rate subject to change based on market condition and credit review.

The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.

Based on 2025 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS#141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

Credit Score Range is for informational purposes only. Your credit will not be pulled by using the features of this calculator.

Some restrictions apply. Ask for details. This calculation and associated communications are provided to you for informational purposes only. This is not an offer for extension of credit or a commitment to lend. Please contact the Ruoff Mortgage team directly to learn more about its mortgage products and your eligibility for such products. Loan decision is subject to satisfactory appraisal and title review and no change in financial condition. Interest rate subject to change based on market condition and credit review. Mortgage insurance is required on mortgage loans with loan amounts greater than 80% of the home value. Loan options that include private mortgage insurance are reflected as a Borrower Paid Mortgage Insurance (BPMI) premium, the cost of which is added to the monthly principal and interest payment. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868. Equal Housing Lender. NMLS#141868.

Experience.com is a leading provider of Customer Experience Management Software, and this marks the tenth year of recognizing top mortgage professionals and companies that have shown exceptional customer service and performance over the past year.