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Picture of Nancy Cady
Picture of Nancy Cady

Hi, I'm Nancy!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

99.67% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Hi, I'm Nancy!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

99.67% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Let me help you get pre-approved today!

I moved to Ruoff Mortgage in 2001. I've been a mortgage professional since 1998 but have a background in real estate and the title business. I have a Bachelor of Science degree from Kansas State University where I majored in marketing and mathematics.

Mortgage lending has become one of the most complex industries in the past decade. Whether this is your first home purchase, a refinance or you are a move-up buyer, I will make sure that I listen to your needs and creatively come up with the best loan product for your situation. The process will be streamlined and easy to understand. The majority of my business comes from referrals and I will extend the same professional service to your friends and family.

I cannot imagine working for any other company. I came to Ruoff nearly ten years ago because it was clear that they put the client ahead of profits every time. Ruoff continues to provide an atmosphere of mutual respect and service and I am honored to be a part of their sales team.

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President's Club Member

President's club seal 2019
President's club seal 2020
President's club seal 2022

What is your goal?

Buy a Home

From finding your perfect home to moving in, we've got you covered.

Refinance

Need a lower monthly payment, or want to get cash out? Learn more about your options.

Sell My Home

Get your house on the market, and look for your next home!

Hear from people like you*

  • 5.0
    Rating source icon

    Nancy was always available. No matter what time of day she listened and followed through which in today's society is not normal and therefore stood out.

    Jeremiah Ray B.

    FORT WAYNE, IN, March 4th, 2024 11:20 AM

  • 5.0
    Rating source icon

    Everything was great! Thank you so much!

    Jason D K.

    Fort Wayne, IN, July 2nd, 2024 03:11 PM

  • 5.0
    Rating source icon

    I recently purchased a house, and I must say, working with Nancy as my loan officer made the entire process nothing short of excellent. From the moment I started the journey of securing a mortgage, Nancy's expertise and dedication shone through. Nancy's exceptional professionalism and attention to detail were evident from our very first meeting. She took the time to thoroughly explain the various loan options available to me, ensuring that I fully understood each step of the process. Her in-depth knowledge of the mortgage industry and current market trends instilled confidence in me as a first-time homebuyer. Throughout the loan application and approval process, Nancy's proactive communication and responsiveness were truly remarkable. She kept me informed at every stage, promptly addressing any questions or concerns that arose along the way. Her guidance and support were invaluable, making what could have been a daunting process feel seamless and stress-free. What sets Nancy apart is her genuine care for her clients' well-being. She went above and beyond to ensure that I secured the best possible mortgage terms tailored to my financial situation. Her dedication to finding the right solution for me was truly commendable. In conclusion, Nancy's professionalism, expertise, and personalized approach made my experience as a homebuyer truly exceptional. I cannot recommend her highly enough to anyone in need of a reliable and trustworthy loan officer. Thank you, Nancy, for making my dream of homeownership a reality!

    TIMO R.

    Fort Wayne, IN, June 25th, 2024 02:21 PM

  • 5.0
    Rating source icon

    Knowledgeable care

    Thomas C.

    Fort Wayne, IN, June 24th, 2024 09:24 PM

  • 5.0
    Rating source icon

    Nancy was very knowledgeable, professional and patient with me throughout the process. She made the mortgage process as efficient, low stress and pleasant as possible for me. I am very thankful that I had her to take me through this process.

    Kevin J H.

    Marion, IN, June 4th, 2024 12:00 PM

  • 5.0
    Rating source icon

    Started with Chris Ruoff. Chris handed us to Nancy Cady because we bought in Ohio. Nancy, Megan Browing and Ellen got us to closing real fast. Our Real Estate was also equally impressed. Thank You! To the Ruoff Team.

    James E M.

    Willshire, OH, May 10th, 2024 12:21 PM

  • 5.0
    Rating source icon

    Easy to finalize

    Anne M T.

    Fort Wayne, IN, April 22nd, 2024 11:08 AM

  • 5.0
    Rating source icon

    Nancy was great! Knowledgeable, helpful, friendly and provided a wonderful experience

    Lindsay B. B.

    Galena, OH, April 18th, 2024 11:27 AM

  • 5.0
    Rating source icon

    Nancy has been great to work with over the past 5 years, we have bought multiple houses with her. She has always gone above and beyond for us. Given the chance, I will always recommend Nancy and Ruoff.

    Cameron W.

    Fort Wayne, IN, April 3rd, 2024 11:12 AM

  • 5.0
    Rating source icon

    Nancy is great to work with! Quick, efficient, excellent communication, and so friendly. I would definitely recommend her to anyone who is considering buying a house!

    Elena M P.

    Fort Wayne, IN, March 8th, 2024 10:48 AM

  • 5.0
    Rating source icon

    Nancy is absolutely amazing to work with! She’s incredibly smart, and personable! I have never met Nancy, and I completely trusted her to get into all of my finances. She is a friend forever! I will go to Nancy the next time I buy a house! She’s the best!

    Camille S B.

    Fremont, IN, March 17th, 2024 03:25 PM

  • 5.0
    Rating source icon

    Nancy was always available and quick to respond. She is very pleasant and a joy to work with. I would highly recommend her to anyone.

    Kimberley J L.

    Fort Wayne, IN, September 4th, 2023 11:56 AM

  • 5.0
    Rating source icon

    Nancy Cady's sound advice while navigating a VA loan in a new state was invaluable! She was there guiding us every step of the way with patience and years of experience. Highly recommend!

    Krystal M C.

    Franklin, IN, August 28th, 2023 06:55 AM

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Why should you choose Ruoff?

70

Branches throughout
the US.

98.4%

Customer Satisfaction Score.*

15

Days or less average
clear-to-close.**

40

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

** The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

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I would love to hear from you!

Call me at 260.414.4485 or message me below!

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