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Picture of Nancy Cady
Picture of Nancy Cady

Hi, I'm Nancy!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

99.84% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Hi, I'm Nancy!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

99.84% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Let me help you get pre-approved today!

I moved to Ruoff Mortgage in 2001. I've been a mortgage professional since 1998 but have a background in real estate and the title business. I have a Bachelor of Science degree from Kansas State University where I majored in marketing and mathematics.

Mortgage lending has become one of the most complex industries in the past decade. Whether this is your first home purchase, a refinance or you are a move-up buyer, I will make sure that I listen to your needs and creatively come up with the best loan product for your situation. The process will be streamlined and easy to understand. The majority of my business comes from referrals and I will extend the same professional service to your friends and family.

I cannot imagine working for any other company. I came to Ruoff nearly ten years ago because it was clear that they put the client ahead of profits every time. Ruoff continues to provide an atmosphere of mutual respect and service and I am honored to be a part of their sales team.

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President's Club Member

President's club seal 2019
President's club seal 2020
President's club seal 2022

What is your goal?

Buy a Home

From finding your perfect home to moving in, we've got you covered.

Refinance

Need a lower monthly payment, or want to get cash out? Learn more about your options.

Sell My Home

Get your house on the market, and look for your next home!

Hear from people like you

  • Review 1

    Source of Rating Icon

    I recently purchased a house, and I must say, working with Nancy as my loan officer made the entire process nothing short of excellent. From the moment I started the journey of securing a mortgage, Nancy's expertise and dedication shone through. Nancy's exceptional professionalism and attention to detail were evident from our very first meeting. She took the time to thoroughly explain the various loan options available to me, ensuring that I fully understood each step of the process. Her in-depth knowledge of the mortgage industry and current market trends instilled confidence in me as a first-time homebuyer. Throughout the loan application and approval process, Nancy's proactive communication and responsiveness were truly remarkable. She kept me informed at every stage, promptly addressing any questions or concerns that arose along the way. Her guidance and support were invaluable, making what could have been a daunting process feel seamless and stress-free. What sets Nancy apart is her genuine care for her clients' well-being. She went above and beyond to ensure that I secured the best possible mortgage terms tailored to my financial situation. Her dedication to finding the right solution for me was truly commendable. In conclusion, Nancy's professionalism, expertise, and personalized approach made my experience as a homebuyer truly exceptional. I cannot recommend her highly enough to anyone in need of a reliable and trustworthy loan officer. Thank you, Nancy, for making my dream of homeownership a reality!

    TIMO R.

    Fort Wayne, IN, June 25th, 2024 02:21 PM

  • Review 2

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    Nancy was always available. No matter what time of day she listened and followed through which in today's society is not normal and therefore stood out.

    Jeremiah Ray B.

    FORT WAYNE, IN, March 4th, 2024 11:20 AM

  • Review 3

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    Good response times. Super helpful with everything I needed

    Jackson T W.

    Auburn, IN, October 21st, 2024 07:37 PM

  • Review 4

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    Everything went smoothly due to all her hard work.

    Craig D. M.

    Fort Wayne, IN, October 6th, 2024 06:13 PM

  • Review 5

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    Nancy worked tirelessly to get us to closing in a very short time so that we could close prior to our vacation. She is the BEST!

    Connie M. M.

    Fort Wayne, IN, October 6th, 2024 04:38 PM

  • Review 6

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    Nancy Cady is the best in the business. Without Nancy, my wife and I had no shot at getting our dream home. Because of Nancy, my wife and I can grow our family in a home we absolutely love!

    Toby A T.

    Fort Wayne, IN, October 3rd, 2024 09:02 AM

  • Review 7

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    Worked late into the night to get everything submitted

    brad

    Fort Wayne, IN, October 1st, 2024 11:15 AM

  • Review 8

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    Nancy is the absolute best!!

    Mitchell G.

    Indianapolis, IN, September 15th, 2024 03:17 PM

  • Review 9

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    Everything was great! Nacy really helped educated us, rather then just takeover! Very insightful for the future!

    Alexander C B.

    Fort Wayne, IN, September 9th, 2024 11:30 AM

  • Review 10

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    Very responsive and knowledgeable, smooth process

    Adam M P.

    Fort Wayne, IN, September 5th, 2024 01:53 PM

  • Review 11

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    Nancy was knowledgeable and timely. Very easy to work with!

    Michele F M.

    Indianapolis, IN, August 20th, 2024 12:23 PM

  • Review 12

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    It was a friendly personable experience. She even came to closing to provide any assistance that may have been needed. Loved this!

    Shyla M A.

    Fort Wayne, IN, August 23rd, 2024 01:11 PM

  • Review 13

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    Communication was great and everything went smoothly.

    Joseph W G.

    Ossian, IN, September 1st, 2024 06:59 PM

  • Review 14

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    Nancy has always been excellent, on top of things, very easy to communicate with and extremely knowledgeable. We LOVE working with her!!!

    Michelle A G.

    Mount Vernon, IN, September 3rd, 2024 12:09 PM

  • Review 15

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    Nancy Cady is the big difference, she’s great, made it an easy clear process- she deserves a raise and bonus

    Paul R M.

    Indianapolis, IN, August 20th, 2024 11:16 AM

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Why should you choose Ruoff?

66

Branches throughout
the US.

98.4%

Customer Satisfaction Score.*

15

Days or less average
clear-to-close.**

40

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

** The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

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I would love to hear from you!

Call me at 260.414.4485 or message me below!

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