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Picture of Nathanael Jones
Picture of Nathanael Jones

Hi, I'm Nathanael!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

99.28% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award
Customer Experience Award

Hi, I'm Nathanael!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

99.28% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award
Customer Experience Award

Let me help you get pre-approved today!

My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
Get Started

What is your goal?

Buy a Home

From finding your perfect home to moving in, we've got you covered.

Refinance

Need a lower monthly payment, or want to get cash out? Learn more about your options.

Sell My Home

Get your house on the market, and look for your next home!

Hear from people like you

  • Review 1

    Source of Rating Icon

    Nathanael was super helpful and quick to respond! He made the experience as a first time home owner a breeze!

    Leah K.

    Cincinnati, OH, May 12th, 2025 03:02 PM

  • Review 2

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    Nathanael was excellent! He was very knowledgeable and communicative. We appreciated him checking in and giving us information on each house we viewed. And when it came to putting our offer in and it being accepted, he was quick and on it to make sure everything kept moving on time.

    Sarah E B.

    Westerville, OH, May 6th, 2025 11:46 AM

  • Review 3

    Source of Rating Icon

    Nathanael was so patient with us throughout the process of buying our first home, was always quick to respond, and was very friendly and transparent. He made the experience so much more enjoyable and easy than expected.

    Rachel Renee C.

    Columbus, OH, May 4th, 2025 04:05 PM

  • Review 4

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    Nathanael was great to work with. He made the process seamless and stress free.

    Trent A.

    Zanesville, OH, April 30th, 2025 11:24 AM

  • Review 5

    Source of Rating Icon

    Nathanael was amazing to work with!!

    Tanner Louis G.

    Grove City, OH, April 23rd, 2025 11:27 AM

  • Review 6

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    We are first time home buyers and Nathanael made the experience a great one! He made communication easy and was very knowledgeable. He answered all of our questions and walked us through the entire process. We had a lot of questions as first time homebuyers, but Nathanael was very patient and made sure we understood every step. We are very grateful to Nathanael and Ruoff Mortgage!

    Sarah Catherine S.

    Morrow, OH, April 23rd, 2025 11:03 AM

  • Review 7

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    Nathanael is truly such a pleasure to work with! I'm honored to have him in my friend circle and get to trust him with my home buying experience. He is knowledgeable, communicative, and so caring. Nathanael makes home buying feel like a team activity. I never had to worry that my realtor, the title company or even my insurance agent was out of the loop. We were all in this together, for real. As long as I've known Nathanael, I've recommended him to anyone I know who is embarking on the home buying journey. It was a massive honor to get to work with him personally in our process. It felt like we were given the VIP treatment but I know for a fact Nathanael treats all of his clients with the same respect and care he showed me and my spouse. I will continue to recommend him to everyone!

    Kharis S.

    Columbus, OH, April 1st, 2025 09:01 PM

  • Review 8

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    Just like what the survey questions said: Nathanael was always very quick with response turnarounds, excellent communication, explained everything in a clear and concise manner, and just an overall excellent customer service experience.

    Thomas M.

    Columbus, OH, April 1st, 2025 11:52 AM

  • Review 9

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    Nathanael was incredible to work with. He was always available, willing to chat via video multiple times since we were far away and just made the entire process so much less stressful and utterly seamless.

    Nicole Lynn C.

    LEWIS CENTER, OH, March 28th, 2025 05:18 PM

  • Review 10

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    Nathanael went above and beyond to make our loan process as smooth and stress-free as possible. He was incredibly responsive, always quick to answer our questions and explain each step of the process clearly. His guidance made a complex process feel manageable, and we truly felt supported every step of the way. We’ve already recommended him to others and will continue to do so without hesitation!

    David James C.

    LEWIS CENTER, OH, March 27th, 2025 09:59 AM

  • Review 11

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    Nathanael was so, so easy to work with. He was so prompt in answering all of our questions. We had a difficult schedule to work with and he was there every step of the way. At our closing, the selling agent said that Nathanael played a huge roll in us getting the house. We were in a bidding war and the agent said that Nathanael called her when we put the offer in and vouched for us ! She said that made a huge difference for her clients. We are hoping to be in pur our new home for many years, but if we buy again, we will use Nathanael again and again and again!

    Janice M. A.

    CINCINNATI, OH, March 24th, 2025 07:59 PM

  • Review 12

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    Nathanael was super knowledgeable and made sure we fully understood every step of the process! He was also very flexible and worked with us on our schedule.

    Maggie E M.

    Columbus, OH, March 7th, 2025 11:06 AM

  • Review 13

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    Nathaniel was an excellent communicator, knowledgeable resource, and wise advisor to us through the entire loan and closing process.

    Toddie S M.

    Columbus, OH, March 7th, 2025 11:10 AM

See More

Why should you choose Ruoff?

60

Branches throughout
the US.

98.4%

Customer Satisfaction Score.*

15

Days or less average
clear-to-close.**

41

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

*Based on 2024 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

** The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

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