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2024
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Surprisingly quick responses and/or call-backs from our loan officer. Well versed in the process and guided our path in an easy to navigate step by step manner, as we completed a step we were informed if the next phase to be completed and were were made aware of the following requirement which allowed us to begin preparations for tge next phase. well done!!
DANIEL SCOTT O.Fort Wayne, IN, December 30th, 2025 11:39 AM
Logan and Nick were great to work with . Logan was always so on top of everything and would reach out with changes or updates. the loan butler app was nice to see where you are at in the process. Very happy with my experience.
Allison B.Fort Wayne, IN, December 30th, 2025 11:06 AM
My situation needed expedited quite quickly and the whole team made a stressful situation one of the easiest things I've ever done! Thank you for all your help
Leah M H.FORT WAYNE, IN, December 28th, 2025 07:31 AM
Jamie and this team was nothing short if amazing They made this loan happen for us and was able to do it in record time It was the timeliness of this deal that secured the hous for us ! I am a Ruoff customer for life
Danielle N H.Fort Wayne, IN, December 16th, 2025 11:10 AM
Work Efficiency
Marifi P.Huntertown, IN, December 23rd, 2025 01:34 PM
Excellent customer service and communication. Very fast loan process, thank you very much
Oscar Uriel R.Fort Wayne, IN, December 22nd, 2025 11:08 AM
I want to take a moment to recognize my mortgage team for the outstanding job they did throughout the entire process. Everything was executed smoothly, efficiently, and with exceptional attention to detail. Every team member I worked with was friendly, knowledgeable, and genuinely committed to making the experience as easy as possible. I truly appreciate the professionalism and support—thank you for making this such a positive process.
Keith E K.Woodburn, IN, December 10th, 2025 09:39 PM
How smooth and efficient everything went!
Bryce D P.Harlan, IN, December 9th, 2025 12:17 PM
Comunication
Alex M C.Fort Wayne, IN, December 8th, 2025 02:35 PM
Josh and team worked hard to keep me updated on how things were going and if more info was needed. I've worked with Josh twice now. If I need another mortgage in the future , I will be calling him.
Myles D H.Indianapolis, IN, December 3rd, 2025 11:25 AM
Nick is just a class act who truly cares about you and your experience. I would highly recommend him and his team to anyone. :)
Joy D G.Warsaw, IN, December 1st, 2025 11:56 AM
Everything went smoothly
Renee L P.Fort Wayne, IN, November 30th, 2025 06:04 PM
We were able o communicate in a timely matter and the whole process was done quickly and easily.
Delores A O.FORT WAYNE, IN, November 28th, 2025 11:54 AM
Branches throughout
the US.
Customer Satisfaction Score.*
Days or less average
clear-to-close.**
Years of helping
homeowners like you.
Milestones updating you throughout the process.
Minutes at the closing
table on average.
*Based on
2024
independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http:
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http:
Use our calculator below to find an estimated monthly mortgage payment that works for you. Please remember the dollar amounts displayed are not guaranteed, and what you actually pay may be different. These estimates are for educational purposes only.