I will work hard to help you achieve your homeownership goals.
98.38%Customer Satisfaction Rating
Hi, I'm
Rodney!
VP | Branch Manager
I will work hard to help you achieve your homeownership goals.
98.38%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
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Hear from people like you*
Review 1
5.0
Happy to write a review with our experience with Rodney. My significant other and I originally had a different mortgage lender and as first time home buyers we were definitely being taken advantage of. Our realtor referred us to Rodney after we explained what was going on and from the start Rodney was so helpful. He got our interest rate down, moved fairly quick on the closing process for us, and would pick up the phone and answer any questions we always had. He was a pleasure to work with and I would not recommend anyone else. He even sent us a cute gift after we closed on our house. Rodney deserves more than 5 stars with how personable he is!
Alexis M.
April 17th, 2024 10:20 AM
Review 2
5.0
Rodney & his team went above & beyond for me. I was a first time home buyer & buying directly from the seller. Both Rodney & Tony answered all of my questions/concerns, they helped me with every step, far more than they were required to. If it wasn't for them, I would've never been able to do this! Thank you so much for everything you did, I will never forget you guys!
Heather M M.
Middleburg Heights, OH, August 29th, 2023 04:20 PM
Review 3
5.0
Rodney and Tony were extremely helpful and patient. Rodney was very knowledgeable. It was to work with Ruoff Mortgage.
Candace S R.
Garfield Heights, OH, November 19th, 2023 11:23 AM
Review 4
5.0
😀😀🌸🌸 🌹🌹🌸🌸🌹🌹
Nanette D.
North Ridgeville, OH, July 26th, 2024 11:02 AM
Review 5
5.0
The whole experience was great
Flora J N.
Lorain, OH, July 22nd, 2024 11:22 AM
Review 6
5.0
Rodney was extremely knowledgeable about the loan process. He gave me so much encouragement and taught me the loan process along the way. He was very professional and returned my calls promptly. I really appreciate his expertise and patience because I had a lot of anxiety throughout the process. I would highly recommend using Rodent Reynolds for your next home purchase. He will get you to the finish line. My family is extremely blessed and over joyed that we are living in our new construction home. Thank You Rodney and Ruoff mortgage, we couldn’t have done this without you.
Lashelle N J.
South Euclid, OH, July 22nd, 2024 12:18 AM
Review 7
5.0
Attention to detail
Chase A F.
Lorain, OH, July 19th, 2024 11:04 AM
Review 8
5.0
How fast we closed!
Sandra A.
Elyria, OH, July 16th, 2024 04:09 PM
Review 9
5.0
This was a great experience, my loan officer was the best, he stayed in contact with me and made sure all necessary paperwork was completed and turned in, if I had to do it all over I would definitely want to work with Mr Reynolds, thank you it was a pleasure and now I’m on a new an exciting journey as a homeowner!
Dashanda L P.
Akron, OH, July 14th, 2024 09:53 PM
Review 10
5.0
It's a great company to work with 5 star service.
Tammy N.
N Ridgeville, OH, July 5th, 2024 07:21 PM
Review 11
5.0
Rodney was very knowledgeable and professional. I would recommend him to anyone looking to get a mortgage.
Bernard W.
Elyria, OH, July 4th, 2024 05:59 PM
Review 12
5.0
Made the process easy
Sydney E F.
Cleveland, OH, June 26th, 2024 11:13 AM
Review 13
5.0
I was always kept in the loop of what was going on with the house and the loan process. Everything went smoothly.
Davie H.
Lorain, OH, June 15th, 2024 05:15 PM
Review 14
5.0
From beginning to end the experience was great! Everything went smoothly and I would highly recommend Rodney and his team/Ruoff for any needs.
Lori A P.
Copley, OH, June 15th, 2024 08:01 AM
Review 15
5.0
Knowledgeable and dependable person! Open and honest about the process and what to expect. Made buying a home enjoyable.
Keela R.
Twinsburg, OH, June 13th, 2024 01:01 PM
Review 16
5.0
Rodney Reynolds made this process very smooth for me and my wife. He stayed in constant contact with us about every step of the process, and also was extremely informative on things we didn’t understand. Rodney Reynolds made this experience great for us. I will be recommending Ruoff Mortage and my loan officer Rodney to all friends and family members from here on out .
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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