I will work hard to help you achieve your homeownership goals.
99.09%Customer Satisfaction Rating
Hi, I'm
Rodney!
VP | Branch Manager
I will work hard to help you achieve your homeownership goals.
99.09%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
Refinance
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your options.
Sell My Home
Get your house on the market, and look for your next home!
Hear from people like you*
Review 1
5.0
Happy to write a review with our experience with Rodney. My significant other and I originally had a different mortgage lender and as first time home buyers we were definitely being taken advantage of. Our realtor referred us to Rodney after we explained what was going on and from the start Rodney was so helpful. He got our interest rate down, moved fairly quick on the closing process for us, and would pick up the phone and answer any questions we always had. He was a pleasure to work with and I would not recommend anyone else. He even sent us a cute gift after we closed on our house. Rodney deserves more than 5 stars with how personable he is!
Alexis M.
April 17th, 2024 10:20 AM
Review 2
5.0
Rodney & his team went above & beyond for me. I was a first time home buyer & buying directly from the seller. Both Rodney & Tony answered all of my questions/concerns, they helped me with every step, far more than they were required to. If it wasn't for them, I would've never been able to do this! Thank you so much for everything you did, I will never forget you guys!
Heather M M.
Middleburg Heights, OH, August 29th, 2023 04:20 PM
Review 3
5.0
Rodney and Tony were extremely helpful and patient. Rodney was very knowledgeable. It was to work with Ruoff Mortgage.
Candace S R.
Garfield Heights, OH, November 19th, 2023 11:23 AM
Review 4
5.0
Rodney was excellent! He was very professional and knowledgeable about the loan process. Everyone at Ruoff Mortgage worked very hard to get our loan processed. We were able to close on our house 2 weeks earlier than scheduled.
Betty V.
Kent, OH, September 19th, 2024 02:16 PM
Review 5
5.0
Ruoff loan officer made sure that they got me the best loan to fit my needs considering I'm a first time home buyer. For that I am very grateful. I would also like to Rodney for always being available to answer my questions and concerns.
Carlisha G.
Euclid, OH, September 25th, 2024 11:30 AM
Review 6
5.0
Very professional service from start to finish!
Herman D B.
Lorain, OH, September 15th, 2024 07:52 AM
Review 7
5.0
Rodney was amazing.
Kevin J C.
Avon, OH, September 14th, 2024 11:15 AM
Review 8
5.0
Rodney and his team worked hard to make sure my family and I had everything we needed to successfully build our first home together. They were patient with me and took extra time to explain whatever I needed help understanding. I would not have wanted to go with any other mortgage company.
Jasmin D T.
South Euclid, OH, September 12th, 2024 11:26 AM
Review 9
5.0
Rodney and everyone else I was in contact with did a wonderful job. I’ll refer anyone to Ruoff if they are looking to buy a home.
Catrina C C.
Lorain, OH, September 11th, 2024 11:34 AM
Review 10
5.0
Rodney's insight into the loan process, patience in explaining my options, fast response times, and willingness to help even in early hours, late hours, and weekends, really made the experience one I'll never forget! I wish more people shared the same concern for customers and insight that he has! If this is the standard for Ruoff employees, the future looks bright.
Antonio R H.
Willoughby, OH, September 8th, 2024 04:30 PM
Review 11
5.0
Rodney was responsive and helpful throughout the whole process.
Eillin L.
Lakewood, OH, August 28th, 2024 10:27 AM
Review 12
5.0
The communication was excellent, the experience was smooth and the entire team was friendly and down to earth. There were no mistaken in how much my payments would be nor my interest rate. Their ability to get the job done in a timely manner is an understatement! I absolutely would recommend Ruoff mortgage company to everyone!
Jacquetta Antoinette S.
Lorain, OH, August 28th, 2024 06:55 AM
Review 13
5.0
Rodney was a delight to work with. Communication was clear and timely.
Emilie W.
Akron, OH, August 26th, 2024 11:34 AM
Review 14
5.0
Mr Rodney Reynolds, You kept your word, thru the whole experiences, you unselfishly educated me, as well, d highly recommend Your services, Thank You
Crystal E.
Maple Heights, OH, August 26th, 2024 11:09 AM
Review 15
5.0
Communication, I appreciate the way you all kept communications open with me. When I didn’t understand something you made sure to clarify and made me comfortable to where I didn’t feel insecure about not being knowledgeable as a first time homeowner.
Sheryl B.
Elyria, OH, August 22nd, 2024 01:47 PM
Review 16
5.0
From the beginning to the end of property buying process,all phases went smoothly.It was easier than car buying.
I really appreciate the whole time and effort every member puts in.
Thank you so much 👍😊
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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