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Picture of Russ Iona
Picture of Russ Iona

Hi, I'm Russ!

VP | Branch Manager

I will work hard to help you achieve your homeownership goals.

94.63% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Hi, I'm Russ!

VP | Branch Manager

I will work hard to help you achieve your homeownership goals.

94.63% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Let me help you get pre-approved today!

My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
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What is your goal?

Buy a Home

From finding your perfect home to moving in, we've got you covered.

Refinance

Need a lower monthly payment, or want to get cash out? Learn more about your options.

Sell My Home

Get your house on the market, and look for your next home!

Hear from people like you*

  • 5.0
    Rating source icon

    They were very educated and informative for a first time home buyer

    Adam J. H.

    Kent, OH, July 17th, 2024 11:21 AM

  • 5.0
    Rating source icon

    Russ and Loren worked seamlessly together to make my mortgage loan process as painless as possible. When the buyer's mortgage company dropped the ball, Loren was assertive in pursuing information and pushing the process forward to get me to closing. They both answered my many questions patiently and thoroughly and were very pleasant to work with!

    Jennifer J H.

    Cuyahoga Falls, OH, July 1st, 2024 12:24 PM

  • 5.0
    Rating source icon

    Honesty! When I first met Russ he said I would do better if I waited a little and paid somethings if and got my credit up but didn't make me feel less than. He is very educated and personable. I would recommend him to anyone

    Carol S B.

    Kent, OH, June 1st, 2024 03:08 PM

  • 5.0
    Rating source icon

    Russ was one it from day one. I never expected to be able to close so quickly. Very pleasant and painless!

    Ryan J W.

    Akron, OH, May 28th, 2024 03:40 PM

  • 5.0
    Rating source icon

    Stayed with me through the whole process

    Raymond P.

    Akron, OH, May 9th, 2024 12:25 PM

  • 5.0
    Rating source icon

    Russ was great

    Brad A S.

    CUYAHOGA FALLS, OH, March 11th, 2024 11:21 AM

  • 5.0
    Rating source icon

    Russ was super professional, very kind and comfortable to work with. Kept us updated with everything and kept the whole house buying process stress free.

    Korey M A P.

    Akron, OH, February 4th, 2024 07:00 PM

  • 5.0
    Rating source icon

    Great communication, always found a way to help when things got a little unsure. Russ was great to work with, great to talk to and really took the time to help us and get to know us and assist with our concerns.

    James M A.

    AKRON, OH, December 12th, 2023 11:14 AM

  • 5.0
    Rating source icon

    Great team to work with

    Joseph M O.

    Stow, OH, October 30th, 2023 11:21 AM

  • 5.0
    Rating source icon

    Everyone in the team are the best especially Russ Ionia and Lorel . They are helpful and a lot of patients for every steps. I am very lucky to have them help to run my mortgage.

    Langsy S.

    Tallmadge, OH, October 16th, 2023 11:19 AM

  • 5.0
    Rating source icon

    There is no any single wonderful thing for me it is Awesome moments all the time it’s very easy & fast way to get loans updates timely. All time Awesome to Me.

    Basan Kumar S.

    Akron, OH, September 2nd, 2023 11:50 AM

  • 5.0
    Rating source icon

    You guys kept guide us on what we should and it really helped us to forward out closing date which was very important for us.

    Kumari K.

    April 20th, 2023 07:57 AM

  • 5.0
    Rating source icon

    Justin M.

    January 18th, 2023 05:50 AM

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Why should you choose Ruoff?

70

Branches throughout
the US.

98.4%

Customer Satisfaction Score.*

15

Days or less average
clear-to-close.**

40

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

** The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

Calculate what's best for you

Use our calculator below to find an estimated monthly mortgage payment that works for you. Please remember the dollar amounts displayed are not guaranteed, and what you actually pay may be different. These estimates are for educational purposes only.

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I would love to hear from you!

Call me at 330.819.9946 or message me below!

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