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Extremely helpful in our purchase of our very first home. fast stress free and very wonderful people
Phillip J F.Zanesville, OH, July 12th, 2026 03:08 PM
Rusty was very helpful and extremly knowledgeable and made this process very easy; he was always there for any questions or concerns we had ! I would confidently use Rusty again and I would recommend him to anyone !
Bryant Lane T.Granville, OH, July 12th, 2026 01:10 PM
As a first-time homebuyers, we couldn’t have asked for a better experience. From the very beginning, they were patient, knowledgeable, and took the time to explain every step of the process. Buying a home can feel overwhelming, but they made everything easy to understand and were always available to answer our questions. Their professionalism, honesty, and dedication gave ys confidence throughout the entire journey. Thanks to their hard work, we found the perfect home and felt supported every step of the way. We highly recommend them to anyone—especially first-time homebuyers looking for someone they can trust. Thank you for making our dream of homeownership a reality!
Angela J M.Zanesville, OH, July 13th, 2026 04:37 PM
The communication through it all made this process very easy as forst time hole buyers
Zachery Alan S.Newark, OH, July 13th, 2026 09:29 AM
As first time homebuyers, Ruoff really streamlined the process for us. Rusty was available anytime whenever we had a question and answered it quickly, clearly and efficiently. It took a great deal of stress away from the home buying experience and made the whole process more enjoyable, especially seeing the completion progress through the app.
Hunter L.Mount Vernon, OH, July 10th, 2026 11:16 AM
Rusty was very attentive and answered our questions anytime of day. We had been on the fence on purchasing, Rusty checked on us often enough to make sure we knew he was there, but not too much to make us feel pressured . He was very professional and we glad we were able to work with him again
Eland L.NEWARK, OH, July 8th, 2026 11:10 AM
You made the process as simple and stress free as possible. Kept us up to date on gave us information as soon as you received it.
David T.Newark, OH, June 30th, 2026 11:23 AM
Great communication, very personable and made me feel valued through the whole process.
Danelle E C.Newark, OH, June 30th, 2026 11:07 AM
Rusty and his team went above and beyond to get me into my chosen home. They were in constant touch when I needed them They helped me navigate through the home owning process with ease. All of my questions were answered in a timely manner. I feel like I walked through the door, told Rusty what I wanted, and him and his team took me by the hand and guided me through the process. I couldn't have done it without them.
Judy Ann M.Zanesville, OH, June 30th, 2026 09:02 AM
Quick and easy!!
Kenneth D W.Zanesville, OH, June 29th, 2026 02:16 PM
Just the overall Communication and explanations that were given.
Logan Michael W.Zanesville, OH, June 26th, 2026 04:42 PM
Kept me updated at all times. 5 Star service!
Timothy S.Zanesville, OH, June 24th, 2026 01:55 AM
Everything was so easy on my end, couldn't have asked for a better all around first home buying experience
Benjamin D.Zanesville, OH, June 9th, 2026 11:37 AM
Branches throughout
the US.
Customer Satisfaction Score.*
Days or less average
clear-to-close.**
Years of helping
homeowners like you.
Milestones updating you throughout the process.
Minutes at the closing
table on average.
*Based on
2025
independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
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**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http:
Use our calculator below to find an estimated monthly mortgage payment that works for you. Please remember the dollar amounts displayed are not guaranteed, and what you actually pay may be different. These estimates are for educational purposes only.