My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
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Hear from people like you*
Review 1
5.0
Fast, easy, knowledgeabl, and friendly. The most we could ask for!
Daniel W W.
Pewee Valley, KY, October 28th, 2025 06:46 AM
Review 2
5.0
Communication
Blake D G.
Indianapolis, IN, October 24th, 2025 06:26 PM
Review 3
5.0
Both Warren and Aubrey were exceptional and available all hours of the day. we felt like we had nothing to worry about. We will recommend this team in the future. There's something wrong with this survey text field though.
Ellen English W.
Pewee Valley, KY, October 13th, 2025 11:16 AM
Review 4
5.0
Communication was great, as well as describing everything throughout the process
Jade A S.
Indianapolis, IN, October 2nd, 2025 12:00 PM
Review 5
5.0
You guys gave me a chance and I really appreciate it
Gerald M.
Cincinnati, OH, September 30th, 2025 12:14 PM
Review 6
5.0
Warren was quick to respond to any problem I had and was very knowledgeable about the process!
Michaela R H.
Cincinnati, OH, September 29th, 2025 08:46 PM
Review 7
5.0
Warren was great with communication and getting us approved for what worked best for our budget.
Zachary A O.
Morrow, OH, August 12th, 2025 05:47 PM
Review 8
5.0
From start to finish Warren ans any and all questions and concerns that I had. Would definitely recommend to frie and family
Shannon N B.
Bardstown, KY, August 7th, 2025 11:57 AM
Review 9
5.0
I had no idea what I was doing when I first decided to buy a home. Warren made the process extremely easy, understandable, and a quick process. He sat on the phone with me and explained so much to me and helped me buy my home. He’s awesome!
Peter B.
August 1st, 2025 11:30 PM
Review 10
5.0
What I liked about working with Warren Winburn. He was on his game. He let us know everything that was going on. Step by step, he was an awesome person to work with. And he knows his job very well
Jonathon B.
Indianapolis, IN, July 14th, 2025 03:21 PM
Review 11
5.0
We were informed every step of the way! Warren made closing simple!
Jessica L B.
Indianapolis, IN, July 11th, 2025 11:04 AM
Review 12
5.0
Warren was very knowledgeable about FHA policies and helped me with a tight timeline
*Based on
2024
independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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