Ruoff Mortgage Logo

Wendi Burks

Senior Loan Officer

NMLS: 132539

The right home begins with the right person by your side. I'll be with you from pre-approval to the closing table.

Read full bio
Background Image with a decorative green wall inside a house, a couch, and two plants on each side of the couch.
Wendi

98.14%

Customer Satisfaction Score.

Scotsman Guide Award

Awards

Proudly serving Indiana

Meet our happy homeowners***

View All Testimonials

Review 1

James O.

WESTFIELD, IN, Mar 6, 2026, 9:27 AM

5.0

Wendi was in my corner from day one on working on the rate I wanted! She kept in touch over many months until the rate finally dropped, which was much appreciated! The closing went flawless and seh worked with me on reducing some of the closing costs. I will work with her and Ruoff again!

Review 2

Zachary Douglas W.

Cicero, IN, Oct 27, 2026, 2:41 PM

5.0

Once again Wendi provided excellent service! She's super responsive and even showed up at my closing! :) Would recommend Wendi for all of your mortgage needs!

Review 3

Monica M.

Indianapolis, IN, May 28, 2025, 4:25 PM

5.0

From the very beginning, your communication was clear, timely, and incredibly helpful. You made the entire process feel manageable, even during the more stressful moments. What really stood out was how attentive and proactive you were—keeping us informed every step of the way, answering all our questions with patience, and making us feel genuinely supported. It was clear you truly cared, and that made all the difference. This wasn’t just a transaction—it felt like we had someone in our corner the whole time. Thank you for making such a complex process feel smooth and even enjoyable!

Review 4

Mitchel G.

Fishers, IN, Jun 25, 2025, 1:17 AM

5.0

When we started this home buying process we reached out to several mortgage lenders and ended up going with ruoff because of how fast and polite Wendi Burks responded. She made the whole thing much easier to understand and was always willing to answer our millions of questions. We will definitely be reccomending her . We also found the websight really easy to use.

Review 5

Dmitrii K.

Noblesville, IN, Sep 8, 2026, 3:13 PM

5.0

Excellent experience

Review 6

Jazmin P.

Indianapolis, IN, Sep 7, 2026, 10:09 PM

5.0

We truly cannot say enough amazing things about Wendi! From the very beginning of our home-buying journey all the way through closing, she was absolutely incredible. Buying a home can be stressful and overwhelming, but Wendi made the entire process feel so much easier. She was patient, knowledgeable, responsive, and always willing to answer our questions—no matter how big or small. There were definitely some ups and downs throughout our journey, and Wendi remained consistent, encouraging, and committed to helping us get to the finish line. We always felt like she genuinely had our best interests at heart and wasn’t just helping us buy a house—she was helping us find the right home for our family. What stood out most was how supported we felt throughout the entire process. She celebrated the exciting moments with us, helped us navigate the stressful ones, and never made us feel like we were asking too much. Her communication and dedication were truly unmatched. We are so grateful that Wendi was part of such a huge milestone for our family. We absolutely love our new home, and we couldn’t have asked for a better person to guide us through this experience. If you’re looking for someone who is professional, caring, knowledgeable, and truly invested in her clients, we would recommend Wendi over and over again! ❤️🏡

Review 7

Inna K.

Noblesville, IN, Sep 7, 2026, 3:06 PM

5.0

Our experience was wonderful. Everything was handled quickly and efficiently. The loan manager was absolutely wonderful—she was always available to help and explain any questions we had. We were never left in the dark and were kept informed about every step of the process. We truly appreciated the communication, support, and professionalism throughout the entire experience.

Review 1

James O.

WESTFIELD, IN, Mar 6, 2026, 9:27 AM

5.0

Wendi was in my corner from day one on working on the rate I wanted! She kept in touch over many months until the rate finally dropped, which was much appreciated! The closing went flawless and seh worked with me on reducing some of the closing costs. I will work with her and Ruoff again!

Review 2

Zachary Douglas W.

Cicero, IN, Oct 27, 2026, 2:41 PM

5.0

Once again Wendi provided excellent service! She's super responsive and even showed up at my closing! :) Would recommend Wendi for all of your mortgage needs!

Review 3

Monica M.

Indianapolis, IN, May 28, 2025, 4:25 PM

5.0

From the very beginning, your communication was clear, timely, and incredibly helpful. You made the entire process feel manageable, even during the more stressful moments. What really stood out was how attentive and proactive you were—keeping us informed every step of the way, answering all our questions with patience, and making us feel genuinely supported. It was clear you truly cared, and that made all the difference. This wasn’t just a transaction—it felt like we had someone in our corner the whole time. Thank you for making such a complex process feel smooth and even enjoyable!

Review 4

Mitchel G.

Fishers, IN, Jun 25, 2025, 1:17 AM

5.0

When we started this home buying process we reached out to several mortgage lenders and ended up going with ruoff because of how fast and polite Wendi Burks responded. She made the whole thing much easier to understand and was always willing to answer our millions of questions. We will definitely be reccomending her . We also found the websight really easy to use.

Review 5

Dmitrii K.

Noblesville, IN, Sep 8, 2026, 3:13 PM

5.0

Excellent experience

Review 6

Jazmin P.

Indianapolis, IN, Sep 7, 2026, 10:09 PM

5.0

We truly cannot say enough amazing things about Wendi! From the very beginning of our home-buying journey all the way through closing, she was absolutely incredible. Buying a home can be stressful and overwhelming, but Wendi made the entire process feel so much easier. She was patient, knowledgeable, responsive, and always willing to answer our questions—no matter how big or small. There were definitely some ups and downs throughout our journey, and Wendi remained consistent, encouraging, and committed to helping us get to the finish line. We always felt like she genuinely had our best interests at heart and wasn’t just helping us buy a house—she was helping us find the right home for our family. What stood out most was how supported we felt throughout the entire process. She celebrated the exciting moments with us, helped us navigate the stressful ones, and never made us feel like we were asking too much. Her communication and dedication were truly unmatched. We are so grateful that Wendi was part of such a huge milestone for our family. We absolutely love our new home, and we couldn’t have asked for a better person to guide us through this experience. If you’re looking for someone who is professional, caring, knowledgeable, and truly invested in her clients, we would recommend Wendi over and over again! ❤️🏡

Review 7

Inna K.

Noblesville, IN, Sep 7, 2026, 3:06 PM

5.0

Our experience was wonderful. Everything was handled quickly and efficiently. The loan manager was absolutely wonderful—she was always available to help and explain any questions we had. We were never left in the dark and were kept informed about every step of the process. We truly appreciated the communication, support, and professionalism throughout the entire experience.

Review 8

Brent B.

Indianapolis, IN, Aug 27, 2026, 3:26 PM

5.0

Wendi is a true professional

Review 9

James S.

Atlanta, IN, Aug 24, 2026, 3:11 PM

5.0

Fast responses and easy process.

Review 10

Ellie M P.

Noblesville, IN, Jul 4, 2026, 4:11 PM

5.0

Wendi was phenomenal from beginning to end. She stayed in contact with me, kept me updated on where we were in the process and responded to any questions I had quickly. My USDA mortgage required so many different items and she put them all together patiently. The online portal also made it very easy to sign and wubmit submit documents. I am so incredibly thankful for Wendi because I never could have done this without her!

Review 11

Anthony M.

Franklin, IN, Jun 19, 2026, 3:07 PM

5.0

Wendi was amazing to work with !

Review 12

Ephraim J.

Indianapolis, IN, Jun 9, 2026, 3:06 PM

5.0

The application process was simple and easy to navigate.

Review 13

Heather M.

Indianapolis, IN, Jun 6, 2026, 10:14 PM

5.0

Wendi was super helpful and abs amazing to work with as a first time home buyer!

Review 14

Noah T. B.

Carmel, IN, May 11, 2026, 8:53 PM

5.0

Wendi made the entire experience easy, and she was extremely responsive and resourceful!

Review 8

Brent B.

Indianapolis, IN, Aug 27, 2026, 3:26 PM

5.0

Wendi is a true professional

Review 9

James S.

Atlanta, IN, Aug 24, 2026, 3:11 PM

5.0

Fast responses and easy process.

Review 10

Ellie M P.

Noblesville, IN, Jul 4, 2026, 4:11 PM

5.0

Wendi was phenomenal from beginning to end. She stayed in contact with me, kept me updated on where we were in the process and responded to any questions I had quickly. My USDA mortgage required so many different items and she put them all together patiently. The online portal also made it very easy to sign and wubmit submit documents. I am so incredibly thankful for Wendi because I never could have done this without her!

Review 11

Anthony M.

Franklin, IN, Jun 19, 2026, 3:07 PM

5.0

Wendi was amazing to work with !

Review 12

Ephraim J.

Indianapolis, IN, Jun 9, 2026, 3:06 PM

5.0

The application process was simple and easy to navigate.

Review 13

Heather M.

Indianapolis, IN, Jun 6, 2026, 10:14 PM

5.0

Wendi was super helpful and abs amazing to work with as a first time home buyer!

Review 14

Noah T. B.

Carmel, IN, May 11, 2026, 8:53 PM

5.0

Wendi made the entire experience easy, and she was extremely responsive and resourceful!

Calculate Based on Your Individual Needs


Purchase Calculator

Property Costs

/mo.
/mo.
/mo.

Loan Details

Est. Monthly Payment†

$1,663.00

Principal & Interest

$1,663.00

Property Tax

$0.00

Homeowners Insurance

$0.00

HOA Fees

$0.00

PMI

$0.00

Total Monthly

$1,663.00

Apply Now
Wendi Burks

A Bit About Me

At Ruoff Mortgage, being a loan officer means being more than a lender. I’m your advocate, guide, and trusted partner during your homebuying journey. I take pride in educating clients, answering questions, and creating tailored strategies that fit their unique goals. From our first conversation to closing, I’m there every step of the way. As a loan officer with Ruoff Mortgage, I’m dedicated to delivering a premium home financing experience built on trust and transparency. Whether you're a first-time buyer or refinancing, I provide personalized loan solutions and expert insight to help you move forward with confidence. My goal is simple: to make homeownership feel achievable, informed, and stress-free.

Awards & Achievements

Top Mortgage Lenders Award

Top Mortgage Lenders

The Scotsman Guide’s list of Top Mortgage Lenders, a ranking of the nation’s top-producing mortgage companies.

Experience the Ruoff Advantage

We've worked hard to earn our A+ BBB rating, and we're committed to maintaining it. Our team puts your needs first and takes pride in guiding you through the mortgage process.

42

Years of helping homeowners like you

We are excited to announce that for the ninth year in a row we have made The Scotsman Guide’s list of Top Mortgage Lenders, a ranking of the nation’s top-producing mortgage companies. We are ranked #31 in Retail Units, #48 in Retail Volume, and #59 on the Overall Lender list.

15 DAY

Average Clear to Close**

Ruoff Mortgage has earned a top spot on Experience.com’s Top Performers list for the third year in a row, being recognized as a top 10 Mortgage Company in the Jumbo Division for customer satisfaction. This competition ranks loan officers and their organizations based on millions of customer reviews, survey completion rates, and star ratings submitted to the Experience.com platform.

98.5%

Customer satisfaction rating*

At Ruoff Mortgage, customer satisfaction is at the core of everything we do. We are the experts, so you don't have to be.*

Proudly serving Indiana

My Operating Hours

Mon: 9:00 AM - 5:00 PM

Tue: 9:00 AM - 5:00 PM

Wed: 9:00 AM - 5:00 PM

Thu: 9:00 AM - 5:00 PM

Fri: 9:00 AM - 5:00 PM

Sat: Closed

Sun: Closed

Ruoff Mortgage Logo White

Ruoff Mortgage Company, Inc. | NMLS ID: 141868

© 2026 Ruoff Mortgage Company, Inc. All rights reserved. Ruoff Mortgage is a registered trademark.

Fair Housing Logo White

******†††‡Some restrictions apply.

Reviews and comments have been submitted by customers voluntarily, and are solely the views of such customers, and have been screened by Ruoff Mortgage Company, Inc. Terms were specific to customers’ specific qualifications and program availability and personal experiences may vary. Loan?decision is subject to satisfactory appraisal and title review and no change in financial condition. This is not an offer for extension of credit or a commitment to lend. Interest rate subject to change based on market condition and credit review.

The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.

Based on 2025 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS#141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

Credit Score Range is for informational purposes only. Your credit will not be pulled by using the features of this calculator.

Some restrictions apply. Ask for details. This calculation and associated communications are provided to you for informational purposes only. This is not an offer for extension of credit or a commitment to lend. Please contact the Ruoff Mortgage team directly to learn more about its mortgage products and your eligibility for such products. Loan decision is subject to satisfactory appraisal and title review and no change in financial condition. Interest rate subject to change based on market condition and credit review. Mortgage insurance is required on mortgage loans with loan amounts greater than 80% of the home value. Loan options that include private mortgage insurance are reflected as a Borrower Paid Mortgage Insurance (BPMI) premium, the cost of which is added to the monthly principal and interest payment. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868. Equal Housing Lender. NMLS#141868.

Experience.com is a leading provider of Customer Experience Management Software, and this marks the tenth year of recognizing top mortgage professionals and companies that have shown exceptional customer service and performance over the past year.