Amy Helmen

Hi. I’m Amy, a Senior Loan Officer who works hard to make sure your pre-approval turns into home ownership.

Available after hours & weekends: call 574.220.1702 or

Customer Satisfaction Badge Based on quarterly 98% or better third party customer satisfaction survey data


I started my career in mortgage lending over 20 years ago and have served the Michiana area the entire time. I have held positions in processing, underwriting and originating mortgages. My background as a processor and underwriter has given me the foundation to assist clients better as an originator at the initial loan application. Each situation and client is unique and deserves the attention to detail to ensure a smooth transaction from start to finish. My experience has equipped me with being well prepared and knowing my trade.

Outside of work, I enjoy spending time with my husband, Dave and our daughter, Olivia. We enjoy traveling and most likely, you will find us anywhere there is sun and sand. When not spending time outdoors, I also enjoy reading and working jigsaw puzzles.

I pride myself on a high level of customer service. My customers are top priority. I truly enjoy helping the first-time homebuyer achieve their goal of homeownership and assisting current homeowners with refinancing to help achieve their future goals. I will put you in the right mortgage product, close in your time-frame and ensure that I have done everything I can to help you meet your short term and long term financial goals with your purchase or refinance.

Ruoff is a strong, stable and family owned company that focuses on doing the right thing for their customers. With our in-house processing, underwriting and closing services, we truly are your one stop shop for your mortgage needs.

My experience...

My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.

I believe that Ruoff is a great choice for all of your lending needs because we are a locally owned company that has everything that you need. We offer a very wide variety of lending programs through FHA, VA, USDA, and conventional lending. We also keep everything in house, once you begin the loan process your file will be processed and underwritten by a Ruoff employee, this saves you from added headaches and stress but most importantly saves you time and money. Call me today if I can help you purchase your dream home or refinance your existing loan to save you money!!

Step Ahead

Confirm your home financing options ahead of schedule

Step Ahead

Loans That End in "A"

Whether you are looking to make your first purchase or refinance, you may be able to enjoy the benefits of a FHA, VA, or USDA loan.

Loans That End in "A"

One time Close, New Construction Program

Our One-Time Closing Construction Loan program combines your construction financing and permanent financing.

One time Close, New Construction Program

IHCDA Programs

Whether you’re a first-time homebuyer or a seasoned veteran of the housing market, IHCDA has a mortgage product to meet your needs.

IHCDA Programs

Client Testimonials

Fast Approval

In a hurry?

Apply Online Today and Determine Your Financing with Fast Professional Service.

Apply Online