Amy was great. As I wrote to her after closing: "Thanks again for all your help, your upbeat attitude, and your sense of humor." We'd never refinanced before and Amy was key to making us feel comfortable with the process. My only (minor) quibble is that her associates weren't very experienced with dealing with a freelancer, so there were a few last-minute paperwork hiccups, but otherwise, everything went smoothly and it all worked out in the end.

Overall just a great experience. Amy and her team did a great job and keeping us informed and up to date on all aspects of the loan process. Would totally recommend Ruoff to anyone!

Amy was on point and easy to work with. She is confident and efficient. She made this experience run smoothly and effortlessly.

Amy was extremely helpful in explaining the overall mortgage process to us as first-time home buyers. She was always extremely accessible any time we had questions. I would recommend Amy to all my friends who are looking for a mortgage.

Amy and her team were on top of every step. I knew what was going on, and when the next step would take place. I liked the website as a quick reference guide to what was happening with my loan.

As being a second home purchase, it was very helpful and user-friendly to leverage the Ruoff mortgage Home Butler application. It was nice to be able to upload the required documents for the loan, just knowing that all that stuff was there for me to look at and confirm, and for Amy to receive and review, it was very nice. I wish I would’ve had that type of application when I purchased my first home in Arizona would’ve been very helpful.

I didn't imagine I was ready to buy a home in FL, Amy found a way to make it happen and there were times when I didn't make it easy for her, she kept at it and got us to closing in spite of a National Pandemic, interest rate dropped during the process which was a blessing as well. Amy is a pro and I would call her over and over again for all my mortgage needs and will tell everyone I know!

Amy is great! Her professionalism and experience in working thru the refinance process were amazing. I have recommended several friends to her to refinance their mortgages.

Amy was very patient and super responsive. My husband has been working with her for a while and I can see why.

Quick informal communication with Amy via email was especially appreciated. Every issue or concern was quickly and effectively responded to, at just the right level as though she knew exactly why I was asking.

Amy Maier was fantastic!! Very friendly, responded immediately to texts/emails, very knowledgeable, made the process smooth and easy. Highly recommend her!! She was wonderful to work with!

Personal touch, great advice - when someone cares, it shows - Amy Maier cares!