My wife and I recently relocated across the country and wanted to buy a house ASAP. As soon as we reached out to Amy she immediately responded (around 11pm her time). As we began looking for houses, we had great communication with Amy, even after a couple of offers fell through. Because of our erratic schedule, we prefer instant communication nearly 24/7. So whenever we had an offer we wanted to submit, Amy would respond within 30 minutes every single time. During this process, Amy understood our financial situation and assured me that they could make it work. During the closing process she reached out right away if she needed anything from us and everything was painless. I would definitely use her again.

Communication was phenomenal! Amy explained the process extremely well and the entire process was quite smooth and painless over all which was very relieving for a first time home owner.

Great advice and explanations of everything. Great job all around. Big thanks to Amy and Josh for getting me into my new home!

Our home buying process ended up being very challenging due to a difficult. Amy made the non-standard setup a non-issue from day one. She stayed on top of every part of the process for us. Amy and her team bent over backwards, working in the evenings and on the weekend. We are all incredibly grateful for that effort. Thank you to Amy and to Ruoff for helping make our family home a reality.

Amy provided a personable and professional experience. She explained things when I required it and kept the process moving quickly. She was honest and direct and always had a great attitude. I loved working with Amy and I will recommend her to all my friends and family.

Kindness, friendly and very professional. I felt comfortable with Amy the first day I met her.

I switched over from another lender because my file is difficult due to the number of properties that I own. The other lender couldn't get the file organized and through underwriting even though I was very well qualified and it simply required some organizing and explaining. Amy and her team rocked this transaction and got it approved to close in 10 days when the previous lender was still making up new questions after 45 days. She was AMAZING!!! Additionally, she handled much of this while on vacation, which I felt really bad about.

Everything went well. Amy Maier was always responsive and moved the process along. We had a closing date scheduled well in advance and she worked around my schedule and accomodated things as well. The whole process went smoothly and was easy to comprehend what was going on and what I had to do every step of the way!

Amy was extremely helpful, knowledgeable, and kind to me throughout the whole process. This was my first time obtaining a mortgage and I felt as though Amy was never condescending to me and answered all the questions I had, no matter how naïve. She perfectly understood my situation as a graduate student and helped me with all of the associated logistical challenges.

Amy and her team were amazing when I did not quite understand certain things she explained and reminded so I really appreciated it very much. It was so easy overall. She was kind and polite, patient and so knowledgeable. It was a good expericence

Amy did an amazing job keeping up with multiple delays to the build and kept pushing to get everything together so the transition was a smooth as possible.

Amy responded to all our needs: information, explanation, immediate responses. Personal service - Amy felt like extended family halfway through the process. The chemistry simply felt good.