My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
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Hear from people like you*
Review 1
5.0
Communication, knowledge, experience and professionalism. From start to finish, working with Amy was the best experience I've ever had applying for a loan. She value our time, was always ready and available to answer any and all questions. Her communication and knowledge were absolutely amazing and on point. Very smooth process. I am speechless, Thank you Amy for making this a smooth process and Experience for us. You definitely went over and beyond!
Ulysses Charles N.
Fort Mitchell, AL, August 12th, 2025 02:49 PM
Review 2
5.0
Amy & Talia were amazing !
Michael Anthony M.
Midland, GA, August 5th, 2025 11:12 AM
Review 3
5.0
Listened to my concerns and provided thorough and friendly feedback and advice throughout the process.
Barbara N B.
Fortson, GA, August 3rd, 2025 10:43 PM
Review 4
5.0
I wish the interest on the home would be much lower.
Cynthia M H.
Fortville, IN, August 2nd, 2025 10:28 PM
Review 5
5.0
Excellent communication and friendly guest service!
Kelly J V.
NAYLOR, GA, July 24th, 2025 10:53 AM
Review 6
5.0
Amy and the entire team worked diligently to kake make sure this process was smooth ans obtainable. It's been a long process and at every step Amy and the team was there to answer questions, assist with issues, and made positive at the setbacks to keep us focused. Best in the business!
Joseph Francis M.
Smiths Station, AL, July 14th, 2025 11:14 AM
Review 7
5.0
Amy was awesome at keeping us informed and was very knowledgeable making a first time home buying experience a little less stressful and scary. She is also an all around great person which never hurts.
Ramon N.
Opelika, AL, May 20th, 2025 11:12 AM
Review 8
5.0
Amy was so patient and thorough. I never had any doubts I wouldn't be in great hands and would close on time! My mortgage was the least of my concerns during this process!
Amanda L V.
Cataula, GA, May 6th, 2025 11:45 PM
Review 9
5.0
The constant communication and clarity that was provided at every step of the proces.
Anthony Isr G.
Columbus, GA, April 25th, 2025 11:24 AM
Review 10
5.0
Great group to work with.
John B. M.
Brush Creek, TN, April 21st, 2025 11:46 AM
Review 11
5.0
Amy and Tamia were amazing for me as a forst time buyer! Id highly recommend everyone use them!
Jordan Kyle H.
PHENIX CITY, AL, April 6th, 2025 03:45 PM
Review 12
5.0
Everything conducted through the team was a great experienc. Fast experience and everything was explained very detailed so i would understand! 10/10 highly recommended using during home buying proces.
*Based on
2024
independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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