I will work hard to help you achieve your homeownership goals.
97.35%Customer Satisfaction Rating
Hi, I'm
Anna!
VP | Branch Manager
I will work hard to help you achieve your homeownership goals.
97.35%Customer Satisfaction Rating
Anna Pitcock | NMLS: 651913 | KY: MC327171
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
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Hear from people like you*
Review 1
5.0
Anna communicated quickly and often. The whole team reached out with any details needed to make for a smooth transition. I felt like my family was cared for through the whole process. Having a new baby during the process was a huge challenge, but Anna and the rest of the team took off so much of the burden of moving and buying a home.
Allen B.
Harrodsburg, KY, June 7th, 2024 05:19 AM
Review 2
5.0
Communication was excellent! Clear, open, timely & honest. A level of trust was easily established due to diligence, work ethic and professionalism shown. Anna proved herself as a reliable loan officer. Connecting with us both personally and as a valued client, made us feel very welcome.
Justin Kyle H.
Richmond, KY, June 28th, 2024 01:10 PM
Review 3
5.0
Professional staff, prepared. Excited to work with professionals we know.
Carlos S.
Lexington, KY, August 26th, 2025 11:39 AM
Review 4
5.0
Information and communication were excellent.
David R.
Lexington, KY, August 26th, 2025 11:14 AM
Review 5
5.0
Our 2nd time using Anna as our Loan Officer. The 1st time was such a smooth experience, we wouldn’t have it any other way. Great communication, prompt responses, superior dedication and work ethic!
Justin Kyle H.
Richmond, KY, August 14th, 2025 12:21 AM
Review 6
5.0
Excellent! Anna is wonderful and our family would like to do business with her in the future!
Amber N S.
Leitchfield, KY, August 23rd, 2025 11:24 AM
Review 7
5.0
Great communication
Jonathan B.
Lexington, KY, August 12th, 2025 11:23 AM
Review 8
5.0
Everything went great! We plan to contact Anna again when my daughter is ready to buy a home! She was wonderful!
William Russell S.
Leitchfield, KY, August 19th, 2025 11:38 AM
Review 9
5.0
The entire process . Anna made things so easy & was patient with us since we were buying our first home. We had tons of questions & she was always willing to answer, while going into every little detail with us.
Isaac C. M.
Caneyville, KY, August 7th, 2025 02:07 PM
Review 10
5.0
Anna is a pleasure to work with. She is always on top of the game and goes the extra mile to make sure things keep moving forward smoothly.
Jeffrey D C.
Georgetown, KY, August 6th, 2025 06:20 AM
Review 11
5.0
Anna is amazing!
Amber L L.
Lexington, KY, August 1st, 2025 11:03 AM
Review 12
5.0
Very responsive when I had questions. Very transparent with the whole home buying process.
Robert A R.
Danville, KY, July 31st, 2025 11:44 AM
Review 13
5.0
Anna was absolutely amazing to work with. She made things go very smoothly and kept us updated along the way.
Kelsey M W.
Lawrenceburg, KY, July 28th, 2025 11:13 AM
Review 14
5.0
Just a personable experience, not only was everything done to the hoghest stardard in no time at all. evrything was also communicated well amd effectively but also done with us in mind and putting us first. Very kind folks that have worlds of integrity amd empathy while delivering with percision and efficiency.
Iverson G.
Lexington, KY, July 26th, 2025 11:41 AM
Review 15
5.0
This was the second time we worked with Anna.She went above and beyond to make sure everything went smoothly
*Based on
2024
independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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