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Picture of Brittany Adams
Picture of Brittany Adams

Hi, I'm Brittany!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

97.80% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Hi, I'm Brittany!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

97.80% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Let me help you get pre-approved today!

My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
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What is your goal?

Buy a Home

From finding your perfect home to moving in, we've got you covered.

Refinance

Need a lower monthly payment, or want to get cash out? Learn more about your options.

Sell My Home

Get your house on the market, and look for your next home!

Hear from people like you*

  • 5.0
    Rating source icon

    Brittany was absolutely fantastic. I am a first time home buyer and she made me feel so comfortable during the transaction by responding immediately, keeping me informed on what’s going on, and being by my side during the closing process. I will recommend Brittany and Ruoff Mortgage to anyone that I know that are in the market to buy a house. Thanks again for everything!!

    Alexander J H.

    Akron, OH, July 2nd, 2023 12:10 PM

  • 5.0
    Rating source icon

    Brittany was amazing. Clear and efficient communication, patient and speedy. We Received a random text communication from an assistant questioning our employment. I didn’t know who she was. I checked in with Brittany to clarify. I would highly recommend Brittany. She is driven, efficient, clear in her needs and friendly.

    Erica B.

    Cleveland, OH, November 26th, 2023 10:49 AM

  • 5.0
    Rating source icon

    Brittany did an awesome job. She is very knowledgeable about first time homebuyers loan process..

    Adrien D. R.

    Warren, OH, December 4th, 2023 11:25 PM

  • 5.0
    Rating source icon

    Brittany was absolutely amazing during the entire process. She was always quick to respond to my million questions I had! She was exceptional throughout

    Joseph P K.

    Uniontown, OH, December 11th, 2023 12:02 PM

  • 5.0
    Rating source icon

    Kept me informed and made the process go very quickly and smoothly!!

    Alexis K G.

    Brunswick, OH, October 3rd, 2023 09:27 AM

  • 5.0
    Rating source icon

    Brittany was exceptional. A true 10/10 home buying experience. I know that this wasn’t the easiest process dealing with the HOA and appraisals, but she did a really good job of communicating and always made sure we knew what was going on.

    Lukas B D.

    Painesville, OH, June 27th, 2023 12:30 PM

  • 5.0
    Rating source icon

    Brittany was amazing and had a solution to any issues that came up!

    Kaitlynn B.

    Parma, OH, May 18th, 2023 06:02 AM

  • 5.0
    Rating source icon

    Other mortgage companies put a lot of energy into self promotion. All of the people I dealt with at Ruoff didn't waste my time on that. Instead they exuded a calm competence. Nothing to prove - just trying to help me with the information I needed quickly. I was especially impressed with Brittany Adam. For about a week there, we were on the phone multiple times a day. She was always clear and accurate. When she didn't have an answer, she didn't pretend to. She said she'd find out and call me back. Which she did... quickly. Brittany was also warm and personable. Of course she was taking care of my finances and numbers and all the mortgage stuff, but she did it in a way that felt like she was taking care of me. I'll happily refer people to her.

    Celia K.

    April 10th, 2023 09:59 AM

  • 5.0
    Rating source icon

    everything was done fast and accurately.

    Lyudmyla T.

    January 25th, 2023 08:18 AM

  • 5.0
    Rating source icon

    My loan officer was amazing

    William N.

    Cortland, OH, June 6th, 2023 08:23 AM

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Why should you choose Ruoff?

70

Branches throughout
the US.

98.4%

Customer Satisfaction Score.*

15

Days or less average
clear-to-close.**

40

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

** The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

Calculate what's best for you

Use our calculator below to find an estimated monthly mortgage payment that works for you. Please remember the dollar amounts displayed are not guaranteed, and what you actually pay may be different. These estimates are for educational purposes only.

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I would love to hear from you!

Call me at 216.704.0615 or message me below!

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