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Brittany

Brittany Adams

Senior Loan Officer

NMLS: 2299851 | OH: MLO-OH.2299851.001

The right home begins with the right person by your side. I'll be with you from pre-approval to the closing table.

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98.7%

Customer Satisfaction Score.

Scotsman Guide Award

Awards

Proudly serving Ohio

Meet our happy homeowners***

View All Testimonials

Review 1

Matthew D C.

Stow, OH, Sep 23, 2024, 2:33 PM

5.0

Brittany was cautious and worked in my best interest even when other parties weren't doing so. It appears as though she put my best interests even above the Ruoff's bottom line and I appreciate that as a customer, it really inspired confidence in the process.

Review 2

Joseph P K.

Uniontown, OH, Dec 11, 2023, 5:02 PM

5.0

Brittany was absolutely amazing during the entire process. She was always quick to respond to my million questions I had! She was exceptional throughout

Review 3

Adrien D. R.

Warren, OH, Dec 5, 2023, 4:25 AM

5.0

Brittany did an awesome job. She is very knowledgeable about first time homebuyers loan process..

Review 4

Erica B.

Cleveland, OH, Nov 26, 2023, 3:49 PM

5.0

Brittany was amazing. Clear and efficient communication, patient and speedy. We Received a random text communication from an assistant questioning our employment. I didn’t know who she was. I checked in with Brittany to clarify. I would highly recommend Brittany. She is driven, efficient, clear in her needs and friendly.

Review 5

Alexis K G.

Brunswick, OH, Oct 3, 2023, 1:27 PM

5.0

Kept me informed and made the process go very quickly and smoothly!!

Review 1

Matthew D C.

Stow, OH, Sep 23, 2024, 2:33 PM

5.0

Brittany was cautious and worked in my best interest even when other parties weren't doing so. It appears as though she put my best interests even above the Ruoff's bottom line and I appreciate that as a customer, it really inspired confidence in the process.

Review 2

Joseph P K.

Uniontown, OH, Dec 11, 2023, 5:02 PM

5.0

Brittany was absolutely amazing during the entire process. She was always quick to respond to my million questions I had! She was exceptional throughout

Review 3

Adrien D. R.

Warren, OH, Dec 5, 2023, 4:25 AM

5.0

Brittany did an awesome job. She is very knowledgeable about first time homebuyers loan process..

Review 4

Erica B.

Cleveland, OH, Nov 26, 2023, 3:49 PM

5.0

Brittany was amazing. Clear and efficient communication, patient and speedy. We Received a random text communication from an assistant questioning our employment. I didn’t know who she was. I checked in with Brittany to clarify. I would highly recommend Brittany. She is driven, efficient, clear in her needs and friendly.

Review 5

Alexis K G.

Brunswick, OH, Oct 3, 2023, 1:27 PM

5.0

Kept me informed and made the process go very quickly and smoothly!!

Review 6

Alexander J H.

Akron, OH, Jul 2, 2023, 4:10 PM

5.0

Brittany was absolutely fantastic. I am a first time home buyer and she made me feel so comfortable during the transaction by responding immediately, keeping me informed on what’s going on, and being by my side during the closing process. I will recommend Brittany and Ruoff Mortgage to anyone that I know that are in the market to buy a house. Thanks again for everything!!

Review 7

Lukas B D.

Painesville, OH, Jun 27, 2023, 4:30 PM

5.0

Brittany was exceptional. A true 10/10 home buying experience. I know that this wasn’t the easiest process dealing with the HOA and appraisals, but she did a really good job of communicating and always made sure we knew what was going on.

Review 8

William N.

Cortland, OH, Jun 6, 2023, 12:23 PM

5.0

My loan officer was amazing

Review 9

Kaitlynn B.

Parma, OH, May 18, 2023, 10:02 AM

5.0

Brittany was amazing and had a solution to any issues that came up!

Review 10

Celia K.

Apr 10, 2023, 1:59 PM

5.0

Other mortgage companies put a lot of energy into self promotion. All of the people I dealt with at Ruoff didn't waste my time on that. Instead they exuded a calm competence. Nothing to prove - just trying to help me with the information I needed quickly. I was especially impressed with Brittany Adam. For about a week there, we were on the phone multiple times a day. She was always clear and accurate. When she didn't have an answer, she didn't pretend to. She said she'd find out and call me back. Which she did... quickly. Brittany was also warm and personable. Of course she was taking care of my finances and numbers and all the mortgage stuff, but she did it in a way that felt like she was taking care of me. I'll happily refer people to her.

Review 11

Lyudmyla T.

Jan 25, 2023, 1:18 PM

5.0

everything was done fast and accurately.

Review 6

Alexander J H.

Akron, OH, Jul 2, 2023, 4:10 PM

5.0

Brittany was absolutely fantastic. I am a first time home buyer and she made me feel so comfortable during the transaction by responding immediately, keeping me informed on what’s going on, and being by my side during the closing process. I will recommend Brittany and Ruoff Mortgage to anyone that I know that are in the market to buy a house. Thanks again for everything!!

Review 7

Lukas B D.

Painesville, OH, Jun 27, 2023, 4:30 PM

5.0

Brittany was exceptional. A true 10/10 home buying experience. I know that this wasn’t the easiest process dealing with the HOA and appraisals, but she did a really good job of communicating and always made sure we knew what was going on.

Review 8

William N.

Cortland, OH, Jun 6, 2023, 12:23 PM

5.0

My loan officer was amazing

Review 9

Kaitlynn B.

Parma, OH, May 18, 2023, 10:02 AM

5.0

Brittany was amazing and had a solution to any issues that came up!

Review 10

Celia K.

Apr 10, 2023, 1:59 PM

5.0

Other mortgage companies put a lot of energy into self promotion. All of the people I dealt with at Ruoff didn't waste my time on that. Instead they exuded a calm competence. Nothing to prove - just trying to help me with the information I needed quickly. I was especially impressed with Brittany Adam. For about a week there, we were on the phone multiple times a day. She was always clear and accurate. When she didn't have an answer, she didn't pretend to. She said she'd find out and call me back. Which she did... quickly. Brittany was also warm and personable. Of course she was taking care of my finances and numbers and all the mortgage stuff, but she did it in a way that felt like she was taking care of me. I'll happily refer people to her.

Review 11

Lyudmyla T.

Jan 25, 2023, 1:18 PM

5.0

everything was done fast and accurately.

Calculate Based on Your Individual Needs


Purchase Calculator

Property Costs

/mo.
/mo.
/mo.

Loan Details

Est. Monthly Payment

$770.00

Principal & Interest

$770.00

Property Tax

$0.00

Homeowners Insurance

$0.00

HOA Fees

$0.00

PMI

$0.00

Total Monthly

$770.00

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Brittany Adams

A Bit About Me

At Ruoff Mortgage, being a loan officer means being more than a lender. I’m your advocate, guide, and trusted partner during your homebuying journey. I take pride in educating clients, answering questions, and creating tailored strategies that fit their unique goals. From our first conversation to closing, I’m there every step of the way. As a loan officer with Ruoff Mortgage, I’m dedicated to delivering a premium home financing experience built on trust and transparency. Whether you're a first-time buyer or refinancing, I provide personalized loan solutions and expert insight to help you move forward with confidence. My goal is simple: to make homeownership feel achievable, informed, and stress-free.

Awards & Achievements

Top Mortgage Lenders Award

Top Mortgage Lenders

The Scotsman Guide’s list of Top Mortgage Lenders, a ranking of the nation’s top-producing mortgage companies.

Experience the Ruoff Advantage

We've worked hard to earn our A+ BBB rating, and we're committed to maintaining it. Our team puts your needs first and takes pride in guiding you through the mortgage process.

42

Years of helping homeowners like you

We are excited to announce that for the ninth year in a row we have made The Scotsman Guide’s list of Top Mortgage Lenders, a ranking of the nation’s top-producing mortgage companies. We are ranked #31 in Retail Units, #48 in Retail Volume, and #59 on the Overall Lender list.

15 DAY

Average Clear to Close**

Ruoff Mortgage has earned a top spot on Experience.com’s Top Performers list for the third year in a row, being recognized as a top 10 Mortgage Company in the Jumbo Division for customer satisfaction. This competition ranks loan officers and their organizations based on millions of customer reviews, survey completion rates, and star ratings submitted to the Experience.com platform.

98.5%

Customer satisfaction rating*

At Ruoff Mortgage, customer satisfaction is at the core of everything we do. We are the experts, so you don't have to be.*

Proudly serving Ohio

Brittany Adams

Senior Loan Officer

NMLS: 2299851

OH: MLO-OH.2299851.001

My Operating Hours

Available 24/7

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Ruoff Mortgage Company, Inc. | NMLS ID: 141868

© 2026 Ruoff Mortgage Company, Inc. All rights reserved. Ruoff Mortgage is a registered trademark.

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******††Some restrictions apply.

Reviews and comments have been submitted by customers voluntarily, and are solely the views of such customers, and have been screened by Ruoff Mortgage Company, Inc. Terms were specific to customers’ specific qualifications and program availability and personal experiences may vary. Loan?decision is subject to satisfactory appraisal and title review and no change in financial condition. This is not an offer for extension of credit or a commitment to lend. Interest rate subject to change based on market condition and credit review.

The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.

Based on 2025 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS#141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

Credit Score Range is for informational purposes only. Your credit will not be pulled by using the features of this calculator.

Some restrictions apply. Ask for details. This calculation and associated communications are provided to you for informational purposes only. This is not an offer for extension of credit or a commitment to lend. Please contact the Ruoff Mortgage team directly to learn more about its mortgage products and your eligibility for such products. Loan decision is subject to satisfactory appraisal and title review and no change in financial condition. Interest rate subject to change based on market condition and credit review. Mortgage insurance is required on mortgage loans with loan amounts greater than 80% of the home value. Loan options that include private mortgage insurance are reflected as a Borrower Paid Mortgage Insurance (BPMI) premium, the cost of which is added to the monthly principal and interest payment. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868. Equal Housing Lender. NMLS#141868.

Experience.com is a leading provider of Customer Experience Management Software, and this marks the tenth year of recognizing top mortgage professionals and companies that have shown exceptional customer service and performance over the past year.