I will work hard to help you achieve your homeownership goals.
99.72%Customer Satisfaction Rating
Hi, I'm
Cindy!
VP | Branch Manager
I will work hard to help you achieve your homeownership goals.
99.72%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
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Hear from people like you*
Review 1
5.0
Explained everything clearly to us as first time buyers and we had such a great overall experience
Nicholas B.
Lowell, IN, September 22nd, 2024 10:57 PM
Review 2
5.0
Cindy was great no complaints loan process was very easy and got a lot of info was answered back quickly overall great experience
Madison Gail B.
Hammond, IN, September 21st, 2024 11:13 AM
Review 3
5.0
Cindy was great.
Sharon D K.
Schererville, IN, September 17th, 2024 03:04 PM
Review 4
5.0
Cindy was incredible to work with throughout the whole process. It was my first home purchase so it was quite nerve wracking, but Cindy made it much less stressful and made me feel more comfortable with everything. In addition, she went the extra mile to get me closed early before the Labor Day holiday! Cindy goes above and beyond for her clients and I will 100% be recommending her to friends and family!
Nathaniel N.
September 3rd, 2024 12:27 PM
Review 5
5.0
Cindy was great to work with! Excellent communication!
Michelle M J.
Highland, IN, August 29th, 2024 11:02 AM
Review 6
5.0
Excellent customer service! Cindy was available to me for my questions at all times, including weekends! She is a rock star!!!
Tami P.
Lowell, IN, August 26th, 2024 12:17 PM
Review 7
5.0
Cindy was beyond communicative with us during the entire process. I have always dreaded the idea of buying a home simply because it seemed so stressful. Cindy made the home buying process so easy and painless for us. I have recommended her services to a lot of our friends who are working towards buying a home and I know they’ll have the same experience as we did. Thank you for everything Cindy!
I do have to say that my favorite part about the entire process was never stressing about the behind the scenes of home buying. Cindy took care of everything and always kept us in the loop.
Zackery C.
Hobart, IN, July 25th, 2024 11:12 AM
Review 8
5.0
Cindy was very patient yet kept the process in motion. Minded hearted wife used her in past we used her again will use in near future as well.
Aaron N R.
Hobart, IN, July 5th, 2024 11:19 AM
Review 9
5.0
As a first time homebuyer I was very nervous about the process and Cindy was the perfect person for me to be paired up with. She made me feel comfortable and confident throughout the process and was always available for questions. She made sure I was well informed and got me to closing in time.
Stephanie B.
Gary, IN, June 28th, 2024 11:32 AM
Review 10
5.0
Cindy was great to work with - very professional, responsive, and I always felt like she was doing the best job for us.
Morgan W G.
Crown Point, IN, June 18th, 2024 11:40 AM
Review 11
5.0
Cindy was absolutely amazing! She has changed my life by helping me get this loan. She took every call text or email seriously and gave me her all. Thank you seems so small. I recommend her to anyone who will listen to me. She’s a gem and one of kind person! Thanks for helping the Hadu family Miss Cindy!
Jillian C H.
Crown Point, IN, June 17th, 2024 12:04 PM
Review 12
5.0
Cindy was great to work with right from the start. She answered all my questions and made the house buying process a breeze.
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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