Based on quarterly 98% or better third party customer satisfaction survey data
Having earned over 25 years of Experience in the Mortgage and Real Estate Industry, I've been proudly recognized and referred by local Realtors, as one of the most experienced and knowledgeable loan officers in the mortgage business today. I pride myself in maintaining a reputation for top notch service, and providing financial advice to my clients that they can Trust.
I am experienced with all loan programs including FHA, VA, Conventional, JUMBO, USDA, New Construction, Self Employed, Purchase and Refinance. Experienced working with the CORPORATE RELOCATION of new employees and their families moving into the area.
When I am not working, I enjoy reading, cooking, traveling and spending time with family at the lake. As a family, myself, husband and children are big Football Fans!
When my clients trust me to handle their mortgage transaction, I realize that they are trusting me with one of the most important financial decisions of their lifetimes. In return, they deserve the highest level of service that will create a lasting relationship extending beyond this transaction. My goal is to be your future lender of choice and one that you will feel confident to refer to your family and friends,referrals are an important part of my business .
Being a part of the Ruoff Home Mortgage team has been a perfect fit, as both Ruoff Mortgage and I have been helping families get into homes for over 25 years. Ruoff offers some of the LOWEST RATES, and enjoys the status as one of the most preferred lenders in the area.
We provide in-house Processing, Underwriting, & Closing, all under the same roof. This is important to insure a prompt and hassle free closing for you in the end.
Whether you are a First time Home Buyer, Relocating new to the area or this is your 5th time getting a mortgage, I will take the necessary time to consult with you to find the loan program which best fits your needs.
Your experience will leave you feeling that your transaction was handled with honesty and integrity, and with the highest level of service available. Know that you can rely on us as the experts in our field. I look forward to the opportunity to earn your business!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
I believe that Ruoff is a great choice for all of your lending needs because we are a locally owned company that has everything that you need. We offer a very wide variety of lending programs through FHA, VA, USDA, and conventional lending. We also keep everything in house, once you begin the loan process your file will be processed and underwritten by a Ruoff employee, this saves you from added headaches and stress but most importantly saves you time and money. Call me today if I can help you purchase your dream home or refinance your existing loan to save you money!!
Confirm your home financing options ahead of schedule
What to Expect
Understanding your home finance options puts you in the driver's seat when you are negotiating your home purchase. Getting a no obligation Ruoff Step Ahead pre-approval letter tells all parties involved that you are a qualified borrower. Because your Ruoff Step Ahead pre-approval letter confirms that your documentation has been reviewed by a Ruoff Home Mortgage underwriter, sellers and agents will both know the transaction will close on time! Get in touch with a Ruoff Home Loan Adviser or simply click on the link above and apply online today. It is fast and easy and you will soon know why Ruoff is a great name to know when you need a mortgage.
Loans That End in "A"
Whether you are looking to make your first purchase or refinance, you may be able to enjoy the benefits of a FHA, VA, or USDA loan.
Take Advantage of a Government-Insured Loan That Is Always a Safe Bet in an Ever-Changing World
FHA loans have been helping people become homeowners since 1934. The Federal Housing Administration (FHA) insures the loan, so Ruoff Home Mortgage can offer you a better deal. It is because of that insurance that FHA loans can offer attractive interest rates and with less stringent and more flexible qualification requirements. FHA loans may be used to purchase or refinance a new or existing 1-4 unit family home or condominium unit.
Highlights of the FHA Loan
Down payment of just 3.5%. That money can come from a family member, employer or charitable organization as a gift. Other loan programs do not typically allow this. Low credit score requirement and flexible qualifying guidelines. No income limit on borrowers. 15 or 30-year term with competitive rates. Non-occupant co-borrowers can be used to help qualify.
FHA Eligibility Criteria
Must occupy the property as your primary residence. Maximum loan amount limits that vary by region/city. A borrower is limited to one FHA loan at a time. Must meet the minimum credit score requirement. Must have sufficient income to qualify.
The FHA 203(k) Program
Interested in purchasing a foreclosed property, but don't have the extra cash needed for necessary repairs? The FHA 203(k) loan product is the perfect solution. The FHA 203(k) is a special loan product for borrowers who need extra cash to make repairs to their homes. The chief advantage of this type of loan is that the loan amount is not based on the current appraised value of the home, but on the projected value after the repairs are completed. A "streamlined" 203(k) allows you to finance up to $35,000 in nonstructural repairs, such as painting and replacing cabinets or fixtures. The 203(k) loan can be used to repair a home you're planning to purchase or to make upgrades to your current home.
For more information on FHA mortgage insurance and other FHA loan programs:
By Proudly Serving Your Country, You've Earned the Benefit of a VA Loan
VA loans provide fixed, competitive rates with 15 or 30-year terms. Qualification is easier, even if you have had some credit blemishes in your past. Unlike other loans, you can refinance up to 100% of the value of your home or purchase with no down payment, and there's never a monthly insurance (PMI) charge with VA loan.
Are you a veteran, member of the military, or a surviving spouse of a veteran? Do you want fast approval and minimal red tape? Are you Interested in a fixed-rate mortgage? A yes answer to all three of the above questions suggests that a VA Loan might very well be the right loan for you. Contact a Ruoff Home Mortgage advisor today and discuss the advantages of this exclusive loan product.
VA Loan Highlights
Purchase with no money down. Refinance up to 100% of your primary home's value. The Seller can pay 100% of the closing costs on a purchase. VA Streamline Refinance with a reduced funding fee and flexible documentation requirements - available for veterans currently in VA loans. No monthly PMI (Private Mortgage Insurance). VA loans are governed by the U.S. Department of Veterans Affairs.
Eligibility Criteria for VA Loans
Must occupy the property as your primary residence. Must be eligible for a new mortgage with VA. Must meet minimum credit score requirement. Must have sufficient income to qualify.
A Great Way to Buy a Home in a Small Community or Rural Area
Are you ready to own a home but are not sure you will qualify due to lack of a down-payment? Rural Development may be able to help you! USDA Rural Development has partnered with Ruoff Home mortgage to help extend 100% financing opportunities to individuals and families.
Highlights of the USDA Rural Development Authority Loan
No Down payment is required. Flexible credit score and qualifying guidelines. No maximum purchase price limit. Closing costs can come from any source including gifts. Repairs and improvements can be included in the loan. 30-year term with competitive rates. No monthly mortgage insurance - you may qualify for a larger loan.
USDA Eligibility Criteria
Must occupy the property as your primary residence. Do not own another home within 50 miles. Have an adjusted household income that is within Rural Development guidelines based on the number of persons who will occupy the home. Purchase a residential property that is located in a Rural Development eligible area.
The Rural Development guaranteed loan program has assisted thousands of customers just like you. Tell your Ruoff Home Mortgage Advisor you want the USDA Rural Development Guaranteed Housing Loan. Assistance options, such as gift funds, grants, seller concessions are allowed and you do not have to be a first-time homebuyer.
One time Close, New Construction Program
Our One-Time Closing Construction Loan program combines your construction financing and permanent financing.
One-Time Close Construction Loan Program
If you are ready to start building the home of your dreams, Ruoff Home Mortgage has the perfect construction loan program, allowing you to lock your interest rate before you even break ground.
Our One-Time Closing Construction Loan program combines your construction financing and permanent financing, utilizing a one-time approval and closing process prior to the beginning of construction.
To protect you from market shifts during the construction phase, your interest rate is locked at application. However, you will be given the opportunity to review and possibly lower your interest rate if the market has improved by the time your home is complete.
You can also take comfort in knowing that our in-house New Construction Department works closely with area builders and has a simple draw procedure to ensure that your project budget remains on track as your dream home becomes reality. We also offer the flexibility of a six-month or nine-month construction loan term with interest-only payments during the construction period.
Let Ruoff Home Mortgage help construct the perfect financing option for your new home.
Interest rate locked before ground-breaking
Float down interest rate available when house in complete
FInance options on both purchase of the land and new home construction
Down payments as low as 5%
One approval process and one set of closing costs
6- or 9-month loan term (interest-only payments during construction period)
Fixed rate permanent financing terms from 10 to 30 years.
Loan amounts up to $417k.
Whether you’re a first-time homebuyer or a seasoned veteran of the housing market, IHCDA has a mortgage product to meet your needs.
Your dream home is waiting!
Ruoff Home Mortgage works with the Indiana Housing and Community Development Authority (IHCDA) to provide you a variety of homebuyer incentives.
Whether you’re a first-time homebuyer or a seasoned veteran of the housing market, IHCDA has a mortgage product to meet your needs.
Helping to Own Program offers a 3.5% down payment assistance grant.
Mortgage Credit Certificate Program provides housing assistance by issuing a federal tax credit to first time homebuyers and other qualyfing borrowers.
Next Home Program offers down payment assistance for those who are not first time homebuyers.
Next Home with Mortgage Credit Certificate Program provides down payment assistance as well as a federal tax credit to first time homebuyers.
Affordable Home Program funds FHA loans for first time homebuyers
My Home Program funds loans with conventional financing for those who are not first time homebuyers.
My Home with Mortgage Credit Certificate Program funds loans with conventional financing and provides a federal tax benefit for first time homebuyers
With over 30 years of experience, Ruoff Home Mortgage makes the process of securing a mortgage simple and straightforward – with no hidden costs and no surprises.
Let me use my experience to help you find the loan program that best meets your needs.
You (Cindy) were really good at making sure we understood what you were saying.
Cindy was great she answered every question that had no matter how small and always got back with me.
I really thought Cindy and her loan processor went above and beyond to make sure that I knew what was going at all times. I also appreciate their patience after the pre approval, while I looked for a home.
(Cindy was) very dedicated to closing the deal.
Cindy and Krystal moved quickly to get me pre-approved and explained everything. They were very professional and always responded back quickly to any questions I had. I was very impressed with their professionalism and would recommend and use Ruoff again.
The entire experience was amazing and everyone who was involved. Communication was very open and I never felt overwhelmed.
Kept me updated and informed.
Returned emails and calls quickly!
Cindy was the best. I'm not real smart when it comes to all of this. Cindy explained everything to me so that I could understand. Between her & Krystal, they made me so comfortable. I have told everyone how great you all are. Thanks for everything.
Communication and being kept up to date (were great). Federal rules were apparently changing while my loan was in process. Cindy was right on this and made best of it to get through closing.
Cindy and Krystal did an amazing job of getting the job done even with the issues we ran across!
(Cindy) explained the whole process. As a new home owner, I knew nothing! It was very comforting knowing everyone was just a phone call or e-mail away.
Communication and advice (were great)!
Cindy was great to work with. I always felt like I was the only client that she was working with. She was personable and friendly as well as professional and courteous. She made sure that I was aware of all the terms of the mortgage and answered any questions I had.
Jim and Janell P.
We have worked with Cindy for at least 19 years and there are reasons why we have stuck with her for so long. We met Cindy when she was working with another mortgage company and we have followed her to Ruoff Home Mortgage.
Everything that was needed or ask was done very fast and efficiently. The process was fast and everyone was very knowledgeable and answered any questions.
You guys were great at taking time explaining everything (sometimes more than once). This was my first home purchase so I knew nothing.
Explaining any concern I had, as a first time buyer it couldn't have went much better.
Cindy and Krystal worked well with me on my schedule. "After hours and weekends" were "normal." Loved the ease of working with them. Accuracy was wonderful, no surprises! Great experience overall.