I will work hard to help you achieve your homeownership goals.
91.80%Customer Satisfaction Rating
Hi, I'm
Craig!
VP | Branch Manager
I will work hard to help you achieve your homeownership goals.
91.80%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
Refinance
Need a lower monthly payment, or want to get cash out? Learn more about
your options.
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Get your house on the market, and look for your next home!
Hear from people like you*
We are so incredibly impressed and thankful for Craig Chamberlain and his assistant Becky at Ruoff Mortgage! Craig took an ample amount of time and detail going over everything we needed to do to get us in "prime condition" to buy a home. We took that advice and called him about 7 months later to get our first pre-approval! Craig was with us every step of the way, and was just as invested as we were with the multiple offers that were sent, all of the ups and downs that went along with those offers; to finally finding our dream home! We are so incredibly thankful for the team we had working with us to achieve this goal we had worked for for so long. We are so thankful to have found such a knowledgeable VA Loan specialist to aid us in this overwhelming and emotional process. Craig and Becky worked tirelessly for us over the past few months and we will be eternally grateful for their hard work and genuine happiness for us. These are the people you want working with you! We will be recommending Craig and Ruoff Mortgage every chance we get!
Michael M,
happy
client
Craig made this stressful situation of gathering all the necessary paperwork, etc go smooth and always returned my phone calls immediately and was able to get the answers to my questions very quickly.
Jodi S,
happy
client
figured out a way to manage the situation since we are living internationally. It was a first. Looking forward to being back in Michigan soon!
Ryan R,
happy
client
Craig has helped us with other loans in the past. We always call on him for our mortgage needs and have always had the best service from him!
R D,
happy
client
Most everything was done efficiently and speedily...which was great since we didn't have any extra time....Craig did a fine job!
William H,
happy
client
I never felt overwhelmed during the process. It was relatively easy to get them the info and documents needed to get approved. Thank you!
David C,
happy
client
He really took time to explain everything to us since we were first-time homebuyers. He was great at running numbers and showing us how they got to the numbers they calculated.
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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