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Picture of Jan Edwards
Picture of Jan Edwards

Hi, I'm Jan!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

99.01% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Hi, I'm Jan!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

99.01% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Let me help you get pre-approved today!

My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
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What is your goal?

Buy a Home

From finding your perfect home to moving in, we've got you covered.

Refinance

Need a lower monthly payment, or want to get cash out? Learn more about your options.

Sell My Home

Get your house on the market, and look for your next home!

Hear from people like you*

  • Jan Edwards was super to work with! Very prompt in her responses, and she explained the confusing aspects of home buying so that we could understand. Since we were buying this home without a realtor, Jan was a great liaison between us and the seller's realtor (Sandi Nelson). The use of LoanButler made the process quite simple. E-signing and document uploading was easy.

    Karen H, happy client
  • Jan did a great job explaining the process and keeping me informed, she was easy to reach via text or call at a moments notice, would highly recommend to anyone looking.

    Daniel P M, happy client
  • Buying a home is not only an exciting experience, but a big step towards the future. Working with Jan was nothing but smooth sailing! Any questions or concerns were answered efficiently and explained in great detail. I am confident that going with not only Jan as my agent, but going with Ruoff as a company as a whole was the best decision I could have made!

    Eric S, happy client
  • Jan was always quick to answer emails when she was available. I had a hard time understanding some things and she was able to break it down. Was always smiling, bright and happy, never in a bad mood or rude. When I could not get important information on something for our house, she was quick to check on it and get back to me.

    Cassandra C, happy client
  • Great communication, very clear process from start to finish. The Loan Butler made it easy to track the progress of my loan and made completing the signing portion(s) much easier.

    Kyle T M, happy client
  • Jan was great. It was like working with a friend. I would recommend Ruoff for sure, so I can't say anything bad.

    Jessica A, happy client
  • Jan did a great job! Communication was excellent, and she always explained anything I didn't understand. She was great to work with, very friendly, extremely knowledgeable, detail-oriented, and patient! She even came to my closing to support me and give me useful tips. I would absolutely 100% recommend her! Thank you Jan!

    Nichole K S, happy client
  • No, everything went great. Jan explained everything so that we can understand and made it so easy and made us feel so comfortable and answered all of our questions. She was on it with all the paperwork that needed to go wherever it needed to go. No delays. Everything went smooth on her part. Thank you again Jan for everything.

    Johnny J L, happy client
  • It was amazing how organized and quickly my loan process was. I've purchased several home in my life and this was by far the easiest process I've ever had.

    Marcy K, happy client
  • Jan was always reaching out with a phone call or text and was available any time I felt the need to reach out and ask for a clarification on something. I couldn't have asked for a better loan officer with which to work.

    Jacob B, happy client
  • My wife and I were first time buyers and Jan walked us threw every step of the way and she did a great job kept us posted on everything from step 1 to the final step. I recommend her to anybody that’s looking for a mortgage loan. Thanks again for everything Jan!

    Edgar Zaragoza, happy client
  • Jan was extremely attentive. I know she works with multiple clients at once but I never felt like I had to wait in line to get answers. I felt like a VIP the whole experience!

    Gina C, happy client
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Why should you choose Ruoff?

71

Branches throughout
the US.

98.4%

Customer Satisfaction Score.*

15

Days or less average
clear-to-close.**

40

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

** The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

Calculate what's best for you

Use our calculator below to find an estimated monthly mortgage payment that works for you. Please remember the dollar amounts displayed are not guaranteed, and what you actually pay may be different. These estimates are for educational purposes only.

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I would love to hear from you!

Call me at 574.292.2238 or message me below!

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