- About
- Guides
- Reviews
- Calculator
- Contact Me
The greatest compliment my customers can give me is the referral of their friends and family. It affirms to me that my service wasn’t just satisfactory, but it exceeded their expectations. That’s what I strive for.” I have worked in the financial industry for over 20 years.
I graduated from Indiana University with a Bachelor’s Degree in Behavioral Science and a Minor in Business Administration, Psychology, and Sociology. My expertise is with first-time home buyers and FHA / VA / USDA loans, but I enjoy helping all borrowers navigate their options to achieve their homeownership goals. Because no matter who you are, a stress-free and simple mortgage process is what you want and I can help make that happen. Contact me anytime you have a question! It would be my pleasure to serve you.
2020
2023
From finding your perfect home to moving in, we've got you covered.
Need a lower monthly payment, or want to get cash out? Learn more about your options.
Get your house on the market, and look for your next home!
Jeanne made me more confident in the purchase of my home. When I met her I immediately knew she had my back, which put my mind at such an ease! I knew everything that was happening with the process. She reached out before I received emails / phone calls to give me a heads up about them, and explain what they were. She was readily available rather it be in person, phone call, or email and I appreciate that. Thank you so much again for all of your help!
Chauntesse P.Fort Wayne, IN, July 15th, 2024 11:08 AM
Jeanne Henry with Ruoff Mortgage is truly outstanding! She’s always responsive, incredibly organized, and makes the entire process feel easy and stress-free for the buyer. Her attention to detail and ability to stay on top of everything gives you total confidence from start to finish. She also delivers one of the fastest closings around—just two weeks from accepted offer to closing! Even more importantly, she took the time to listen to our needs and worked hard to meet our goals for both the down payment and monthly payment. She made sure we weren’t just happy at the closing table, but set up for long-term success. My wife and I have now worked with Jeanne twice, and we wouldn’t go anywhere else. We highly recommend her and Ruoff Mortgage to friends, family, and anyone looking to buy a home!
Anthony L B.Decatur, IN, May 4th, 2026 09:06 AM
Jeanne is the best loan officer anyone could ask for!
Kyle Harrison M.Fort Wayne, IN, May 3rd, 2026 12:08 PM
Jeanne is a wonderful communicator, never had to guess what was going on and was extremely fast and efficient at her job. I would definitely recommend her to other future home home buyers.
Trecie R N.Fort Wayne, IN, May 11th, 2026 02:17 PM
Communication
Jermaine A N.Fort Wayne, IN, May 11th, 2026 11:07 AM
Jeanne was very up front with me during the whole process. She worked the numbers in multiple ways so that I could choose the best financing option for me. She checked in regularly and kept me updated on the items that needed completed or that were checked off. She was a joy to work with.
Amanda M. H.Fort Wayne, IN, May 6th, 2026 12:03 PM
Jeanne was extremely knowledgeable and professional! She made the process a delight, and Loan Butler was very easy to use. We wouldn't hesitate to refer friends and family to Jeanne and Ruoff.
Michael G G.Fort Wayne, IN, April 21st, 2026 03:49 PM
Jeanne was AMAZING to work with. So knowledgeable and helpful throughout the entire process!
Gabrielle L B.Decatur, IN, May 1st, 2026 11:05 AM
She was absolutely wonderful to work with from start to finish. She communicated clearly, responded quickly, and made sure we understood every step of the process, which really took a lot of stress off our shoulders. She was incredibly organized and proactive, always staying one step ahead and keeping everything moving smoothly. What really stood out was how genuinely supportive and patient she was—no question ever felt like too much. She made what could have been an overwhelming experience feel easy and manageable, and I always felt confident that we were in great hands. I truly couldn’t have asked for a better experience!
Sophia K. K.Decatur, IN, April 14th, 2026 11:08 AM
Jéanne was trustworthy and went out of her way to make sure I was understanding the process as a first time homebuyer. She was always available for questions and I knew she had my back. 10/10 experience!
Lauren H.Indianapolis, IN, April 10th, 2026 03:21 PM
Great communication, actively answering questions, overall very friendly interactions!
Jonathan C B.Fort Wayne, IN, March 22nd, 2026 11:25 PM
Jèanne was wonderful to work with and had me both closed and refinanced within 2 weeks of when we started the process. I would recommend 1000 times over to anybody . wonderful experience
Tyler J P.MONROE, IN, March 5th, 2026 06:39 PM
Jeanne is amazing! She goes above and beyond! We are so lucky to have her and we will always choose her and Ruoff!
Nicole R J.Fort Wayne, IN, March 4th, 2026 12:53 PM
Literally everything !
Chase C T.Decatur, IN, March 4th, 2026 11:03 AM
Branches throughout
the US.
Customer Satisfaction Score.*
Days or less average
clear-to-close.**
Years of helping
homeowners like you.
Milestones updating you throughout the process.
Minutes at the closing
table on average.
*Based on
2025
independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http:
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http:
Use our calculator below to find an estimated monthly mortgage payment that works for you. Please remember the dollar amounts displayed are not guaranteed, and what you actually pay may be different. These estimates are for educational purposes only.