Julie had all information ready as soon as possible and made the entire loan process very easy and understandable. She was just a call or text away at any time if we needed help or had questions and responded quickly.

The whole process was outstanding!

Everyone was very helpful and very kind.

Julie is awesome!!!! We were not confused about anything or any number on our mortgage. She was so nice, patient, helpful, & took the time to break down & explain any little detail we didn't understand. I am so happy with with my experience & my new home!! Thank you again Julie!!

Julie went above and beyond our expectations if had to do it all over again in an absolute minute, day of the week and twice on Sunday what I have noticed is even when she wasn't working and during her personal time she helped us out big time

The rouff team was excellent 😃

Julie had all information ready as soon as possible and made the entire loan process very easy and understandable. She was just a call or text away at any time if we needed help or had questions and responded quickly.

The whole process was outstanding!

Everyone was very helpful and very kind.

Julie is awesome!!!! We were not confused about anything or any number on our mortgage. She was so nice, patient, helpful, & took the time to break down & explain any little detail we didn't understand. I am so happy with with my experience & my new home!! Thank you again Julie!!

Julie went above and beyond our expectations if had to do it all over again in an absolute minute, day of the week and twice on Sunday what I have noticed is even when she wasn't working and during her personal time she helped us out big time

The rouff team was excellent 😃

The availability of everyone even on weekend or holiday or late hours.

Julia was not just a Mortgage person she felt like family . she informed tme about everything that was going on on a daily basis with all updates.

Julie was very informative, easy to work with, knowledgeable and great with communication

Start to finish the process was easy, clear, efficient, and professional. From the Loan Butler application, uploading of documents, and the quick and friendly communication from Julie and Jenna. Our experience was a little out of the normal with the timeline for a refinance, but Julie and Jenna stuck it out with us to achieve our goal. Cannot thank Ruoff enough for their support.

Julie really cared about us and under our situation.

Great work,wonderful people, and very fast processing

Julie was awesome she was always there to answer any questions and guide us every step of the way.. always in contact always returning all my phone calls and always letting you know the next step... she is very enthusiastic and works through any issue you may

The availability of everyone even on weekend or holiday or late hours.

Julia was not just a Mortgage person she felt like family . she informed tme about everything that was going on on a daily basis with all updates.

Julie was very informative, easy to work with, knowledgeable and great with communication

Start to finish the process was easy, clear, efficient, and professional. From the Loan Butler application, uploading of documents, and the quick and friendly communication from Julie and Jenna. Our experience was a little out of the normal with the timeline for a refinance, but Julie and Jenna stuck it out with us to achieve our goal. Cannot thank Ruoff enough for their support.

Julie really cared about us and under our situation.

Great work,wonderful people, and very fast processing

Julie was awesome she was always there to answer any questions and guide us every step of the way.. always in contact always returning all my phone calls and always letting you know the next step... she is very enthusiastic and works through any issue you may