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Picture of Karen Zank
Picture of Karen Zank

Hi, I'm Karen!

VP | Branch Manager

I will work hard to help you achieve your homeownership goals.

99.03% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Hi, I'm Karen!

VP | Branch Manager

I will work hard to help you achieve your homeownership goals.

99.03% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Let me help you get pre-approved today!

My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
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President's Club Member

President's club seal 2020
President's club seal 2022

What is your goal?

Buy a Home

From finding your perfect home to moving in, we've got you covered.

Refinance

Need a lower monthly payment, or want to get cash out? Learn more about your options.

Sell My Home

Get your house on the market, and look for your next home!

Hear from people like you

  • Review 1

    Source of Rating Icon

    Karen is EXTREMELY responsive to all questions throughout the process. She uses the Loan Butler technology and combines her own personal touch to make this an easy and seamless transition. Working hand-in-hand with her, we were able to reach closing quickly and with zero frustration. I challenge anyone to find anyone better than Karen.

    Anthony C C.

    Fort Wayne, IN, May 2nd, 2025 11:20 AM

  • Review 2

    Source of Rating Icon

    Outstanding communication, fast closing, and rhe whole process was easy!

    Theresa J C.

    Fort Wayne, IN, May 2nd, 2025 11:22 AM

  • Review 3

    Source of Rating Icon

    Karen was very communicative and helpful

    Dennis M D.

    Angola, IN, April 19th, 2025 03:24 PM

  • Review 4

    Source of Rating Icon

    Karen was also there when I had questions and made the closing process as simple as can be.

    Samuel I B.

    Fremont, IN, April 26th, 2025 11:19 AM

  • Review 5

    Source of Rating Icon

    Karen was knowledgeable and kept our best interests in mind. Quick to respond to questions. We were able to close in 12 days!

    Mallory A P.

    Angola, IN, April 9th, 2025 11:09 AM

  • Review 6

    Source of Rating Icon

    Communication was fast and detailed, and every question I had was answered promptly and in a way I was easily able to understand.

    Kristopher L B.

    New Haven, IN, April 1st, 2025 11:16 AM

  • Review 7

    Source of Rating Icon

    Very easy to work with and had all the information to get things accomplished quickly

    Brent T B.

    Auburn, IN, February 21st, 2025 11:19 AM

  • Review 8

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    Karen would answer the phone hi Shari without me saying anything! There was few more hoops to jump through on this house unlike the last 3 Karen done for us. She never blew us off, and each hoop she made sure we knew she was going to walk through it with us! closing went smooth!

    Shari D T.

    Butler, IN, February 4th, 2025 02:23 PM

  • Review 9

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    Karen is the best

    Michael James F.

    Butler, IN, February 4th, 2025 11:11 AM

  • Review 10

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    From the very beginning! Karen was always eager to help. She stuck with me through the whole process. Clear communication! Would recommend to anyone!

    Lindsay M D.

    Angola, IN, January 20th, 2025 07:26 PM

  • Review 11

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    My loan officer and staff were absolutely amazing! Karen, Lacy and Gina helped and guided me with ebery step, which I needed a lot of help! They listened and answered any questions very quickly and had great patience with me. I had the best mortgage experience with this group. Thank you!

    Rhonda N.

    Sturgis, MI, January 20th, 2025 11:10 AM

  • Review 12

    Source of Rating Icon

    She handled EVERYTHING from beginning to end. This is not my first time with Karen. I keep coming back to her because she is so informative and helpful. She is AWESOME in my book !

    Daniel Thomas D.

    Auburn, IN, January 1st, 2025 11:34 AM

  • Review 13

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    Everything!

    Beau M G.

    Angola, IN, December 20th, 2024 07:08 PM

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Why should you choose Ruoff?

59

Branches throughout
the US.

98.4%

Customer Satisfaction Score.*

15

Days or less average
clear-to-close.**

41

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

*Based on 2024 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

** The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

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Use our calculator below to find an estimated monthly mortgage payment that works for you. Please remember the dollar amounts displayed are not guaranteed, and what you actually pay may be different. These estimates are for educational purposes only.

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