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Picture of Karen Zank
Picture of Karen Zank

Hi, I'm Karen!

VP | Branch Manager

I will work hard to help you achieve your homeownership goals.

99.35% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Hi, I'm Karen!

VP | Branch Manager

I will work hard to help you achieve your homeownership goals.

99.35% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Let me help you get pre-approved today!

My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
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President's Club Member

President's club seal 2020
President's club seal 2022

What is your goal?

Buy a Home

From finding your perfect home to moving in, we've got you covered.

Refinance

Need a lower monthly payment, or want to get cash out? Learn more about your options.

Sell My Home

Get your house on the market, and look for your next home!

Hear from people like you*

  • Karen was great at advising us on the best options for our loan and was able to calm my worries about everything going through. Her assistant, Lacy, made a comment about loving working with our file because everything was so easy, no worries. That really made me feel better about the entire process. Let's be real, buying a house is stressful! Karen and Lacy were an absolute GodSend in putting my mind at ease. They understood what we were facing with the lender for the house we were selling and were a great resource and sounding bank!

    Jason N, happy client
  • Karen has absolutely the best communication style! She's easily reached whenever you need her (including on a few Sundays that I didn't expect an answer until Monday!) and is just a fabulous person to work with.

    Ashlee H, happy client
  • Karen Zank made the confusing process of getting a loan super easy and simple. Communication was always great.

    Ross M H, happy client
  • The amount of effort that Karen and Lacey put into helping us with this process was truly impressive. Thank you for all the hard work.

    Luke F, happy client
  • I have worked with Karen Zank and Lacy Jackson two times now, in regards to a home loan. they always go above and beyond for their clients and I recommend them to anyone for any of their home loan needs. they are kind, compassionate and great women all around. I am so thankful to have had them with me on my journey!

    Hailey W. , happy client
  • Everything was so perfect I thought it was all a dream. Karen and Lacy were friendly, knowledgeable and fun. What a great experience for us old timers. Thanks a million.

    Ellen Rossig P, happy client
  • Karen Zank was professional, courteous and honest. We felt she provided us properly through the process. overall we are very happy going with Ruoff as a local company and were glad Karen was with us at closing!

    Brandon B. , happy client
  • I had an amazing experience with Karen and lacy. They had everything taken care of and went above and beyond what was expected from them. They are amazing, caring and very patient. Couldn't ask for a better experience.

    Amy J B, happy client
  • This was our second time working with Karen Zank and we were just as pleased as the first time! Karen always has great communication, explains everything, and makes the process very smooth. We would highly recommend Karen Zank and Ruoff Mortgage to everyone!

    Drew M B, happy client
  • We have purchased many properties and this was easiest of them all. Karen Zank and Ruoff have taken over the #1 ranking in our shortlist of preferred mortgage firms. Karen was knowledgeable and on top of every detail throughout the process. We look forward to the next opportunity to work with the Ruoff team.

    Timothy H, happy client
  • Karen was very professional and personable. The process went smoother than I had anticipated. The convenience of signing documents online made the process easy and I was able to submit my information later in the evenings when it was convenient for me.

    Mallory A, happy client
  • As a first time home buyer, Karen Zank was amazing with me! She answered all my questions so I knew exactly what was happening and what was needed. It was an amazingly easy process with Karen by my side.

    Jodie G, happy client
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Why should you choose Ruoff?

70

Branches throughout
the US.

98.4%

Customer Satisfaction Score.*

15

Days or less average
clear-to-close.**

40

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

** The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

Calculate what's best for you

Use our calculator below to find an estimated monthly mortgage payment that works for you. Please remember the dollar amounts displayed are not guaranteed, and what you actually pay may be different. These estimates are for educational purposes only.

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I would love to hear from you!

Call me at 260.243.1473 or message me below!

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