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Mandy Dudley

Loan Officer

NMLS: 2724079

Ready for a new chapter in homeownership? I'll be there with you every step of the way.

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Mandy

96.96%

Customer Satisfaction Score.

Proudly serving Indiana

Meet our happy homeowners***

View All Testimonials

Review 1

Michael J J.

Frankfort, IN, Jun 14, 2026, 9:58 PM

5.0

I was quite nervous about jumping back into ownership after so many years. Mandy Dudley was brilliant-professional, empathetic, and so enthusiastic about the process! Her knowledge of all kept us calm and focused on what became an enjoyable process, which is something I would not have imagined at the onset! Thank you so much!

Review 2

Aspen T.

Plainfield, IN, May 26, 2026, 7:02 PM

5.0

As a first time homebuyer, I felt very confused when it came to this process. Mandy answered all of my questions and provided resources to research more information. She never pushed me forward if I needed to slow down for questions and over all she made the process feel more managable providing insurance resources, guides, and checklists for the process.

Review 3

Kelly H.

Lafayette, IN, Mar 10, 2026, 9:21 PM

5.0

Mandy was an absolute pleasure to work with. She was friendly, knowledgeable, and responded quickly to any concerns. She really made the process smooth and was the main reason I chose to work with Ruoff.

Review 4

Mark Merritt H.

FRANKFORT, IN, Aug 17, 2026, 7:23 PM

5.0

Communication

Review 5

Robin Sue H.

FRANKFORT, IN, Aug 11, 2026, 10:20 PM

5.0

communication

Review 6

Ted L H.

Albion, IN, May 13, 2026, 3:11 PM

5.0

Laura Mullen is amazing! This is the third time we have used her and she was excellent every time!

Review 1

Michael J J.

Frankfort, IN, Jun 14, 2026, 9:58 PM

5.0

I was quite nervous about jumping back into ownership after so many years. Mandy Dudley was brilliant-professional, empathetic, and so enthusiastic about the process! Her knowledge of all kept us calm and focused on what became an enjoyable process, which is something I would not have imagined at the onset! Thank you so much!

Review 2

Aspen T.

Plainfield, IN, May 26, 2026, 7:02 PM

5.0

As a first time homebuyer, I felt very confused when it came to this process. Mandy answered all of my questions and provided resources to research more information. She never pushed me forward if I needed to slow down for questions and over all she made the process feel more managable providing insurance resources, guides, and checklists for the process.

Review 3

Kelly H.

Lafayette, IN, Mar 10, 2026, 9:21 PM

5.0

Mandy was an absolute pleasure to work with. She was friendly, knowledgeable, and responded quickly to any concerns. She really made the process smooth and was the main reason I chose to work with Ruoff.

Review 4

Mark Merritt H.

FRANKFORT, IN, Aug 17, 2026, 7:23 PM

5.0

Communication

Review 5

Robin Sue H.

FRANKFORT, IN, Aug 11, 2026, 10:20 PM

5.0

communication

Review 6

Ted L H.

Albion, IN, May 13, 2026, 3:11 PM

5.0

Laura Mullen is amazing! This is the third time we have used her and she was excellent every time!

Review 7

Curtis P.

Frankfort, IN, May 2, 2026, 12:51 PM

5.0

First time buyer Mandy put up with alot a lot from me but she stood strong thank you Mandy

Review 8

Destiney M. K.

Kokomo, IN, Feb 6, 2026, 4:07 PM

5.0

The loan process was so easy! We were on a time crunch to close and we made it on time!

Review 9

Chelsea N B.

Lafayette, IN, Dec 15, 2025, 7:55 PM

5.0

Our home buying situation was very unique and Lauea and The Ruoff Mortgage company did a great job proptly learning what would be needed for the mortgage and closing. Any time a question or situation arose that unique to our contract and mortgage vs a standard mortgage Laura was quick to find the next steps as it pertained to buying on contract and get back to us. I would highly recommend Laura and Ruoff Mlrtgage to anyone looking to buy a home.

Review 10

Brady Michael W.

Crawfordsville, IN, Feb 10, 2026, 4:23 PM

5.0

Laura was very easy to work with and made the whole process very easy. I would absolutely recommend her to anyone trying to get into their forever home!

Review 11

Steven Andrew B.

Lafayette, IN, Dec 15, 2025, 7:49 PM

5.0

Answered questions quickly

Review 12

Matthew R B.

Frankfort, IN, Aug 13, 2025, 7:46 PM

5.0

The best thing about Mandy is how skilled she was regarding communication. She was always available and always ready to help.

Review 7

Curtis P.

Frankfort, IN, May 2, 2026, 12:51 PM

5.0

First time buyer Mandy put up with alot a lot from me but she stood strong thank you Mandy

Review 8

Destiney M. K.

Kokomo, IN, Feb 6, 2026, 4:07 PM

5.0

The loan process was so easy! We were on a time crunch to close and we made it on time!

Review 9

Chelsea N B.

Lafayette, IN, Dec 15, 2025, 7:55 PM

5.0

Our home buying situation was very unique and Lauea and The Ruoff Mortgage company did a great job proptly learning what would be needed for the mortgage and closing. Any time a question or situation arose that unique to our contract and mortgage vs a standard mortgage Laura was quick to find the next steps as it pertained to buying on contract and get back to us. I would highly recommend Laura and Ruoff Mlrtgage to anyone looking to buy a home.

Review 10

Brady Michael W.

Crawfordsville, IN, Feb 10, 2026, 4:23 PM

5.0

Laura was very easy to work with and made the whole process very easy. I would absolutely recommend her to anyone trying to get into their forever home!

Review 11

Steven Andrew B.

Lafayette, IN, Dec 15, 2025, 7:49 PM

5.0

Answered questions quickly

Review 12

Matthew R B.

Frankfort, IN, Aug 13, 2025, 7:46 PM

5.0

The best thing about Mandy is how skilled she was regarding communication. She was always available and always ready to help.

Loans Designed to Meet Your Individual Needs

Personalized mortgage solutions that fit your unique needs, because we understand that one size doesn't fit all.

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Frequently Asked, Frequently Answered

Starting with clear, direct answers to the questions that matter most to your future.

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After you receive your pre-approval letter, you’ll have an idea of current rates based on your qualifications. However, your rate isn’t officially locked until you choose to lock it in – and that lock is only valid for a set number of days. I’ll help you monitor the market and decide the best time to lock your rate with confidence. 

A mortgage calculator gives you a clearer picture of what you can afford by estimating your monthly payment based on home price, down payment, interest rate, and more. It’s a great starting point to help you plan your budget and feel more prepared as you begin your home search.

If mortgage rates change before you lock your rate, your quoted rate can go up or down with the market. Once you lock your rate, you’re protected from increases during the lock period – but you also won’t benefit if rates drop. I’ll help you stay informed so you can make the best decision for your timing and goals.

Refinancing with Ruoff Mortgage is a straightforward process designed to help you meet your financial goals – whether that’s lowering your monthly payment, shortening your loan term, or accessing cash from your home’s equity. I’ll guide you through your options and help you decide if refinancing makes sense for you.

A Home Equity Loan allows you to access the value you’ve built in your home and receive it as a lump sum. This can be helpful for things like home improvements, consolidating debt, or covering major expenses. It’s a great way to put your home’s equity to work while keeping predictable payments. 

A VA loan is a government-backed loan that allows eligible veterans, active-duty service members, and certain military families to purchase a home with no down payment and competitive interest rates. It’s designed to make homeownership more accessible for those who have served, and I’ll help you take full advantage of those benefits.

An FHA loan allows you to purchase a home with a lower down payment while also offering more flexible credit requirements. This makes it a popular option for first-time buyers or anyone looking to get into a home sooner without needing a large upfront investment.

We offer a comprehensive suite of home loan products, including conventional, FHA, VA, USDA, jumbo, and reverse mortgages, for both purchases and refinances. We specialize in unique financing options like renovation loans, new construction loans, and specialized programs such as HomeNow™ down payment assistance.

The credit score required to buy a home differs based on the type of loan you’re applying for. But in general, the higher your score is, the easier it will be to get a great mortgage loan and a better interest rate.

Closing costs typically range from 2-5% of the home’s purchase price and cover fees like appraisals, title insurance, and loan processing.

PMI is insurance for the lender if you put less than 20% down on a home. It can be removed once you build enough equity.

Yes, you can buy a home while paying off student loans, even with significant debt, as long as you meet credit, income, and debt-to-income (DTI) requirements. Ruoff Mortgage assesses your total monthly payments, not just the total loan balance, to determine affordability. 

You will generally need to provide proof of income (pay stubs, W-2s), two months of bank statements, tax returns (if self-employed), and a photo ID. These documents verify your financial standing for pre-approval.

Using the equity you have in your home, cash-out refinancing allows you to take out a new mortgage for more than you owe and receive the difference in cash to use for expenses like home improvements or paying off debt.

To determine how much mortgage you can afford, use the Ruoff Mortgage Affordability Calculator, which estimates your maximum home price based on income, debt, and down payment. Generally, lenders recommend keeping your total monthly housing payment (principal, interest, taxes, insurance) between 25% and 36% of your income.

Your monthly mortgage payment typically consists of PITI: Principal, Interest, Taxes, and Insurance. This combined payment often includes an escrow account to manage property taxes and homeowner's insurance, along with potential mortgage insurance, ensuring your payments are simplified and covered.

Have a question we didn't cover?

Ask me directly.

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Mandy Dudley

A Bit About Me

After 25 years as an educator, I found a new passion in helping individuals and families achieve the dream of homeownership. As a Mortgage Loan Officer with Ruoff Mortgage, I believe every client deserves clear communication, honest guidance, and a personalized experience from application to closing. Whether you're buying your first home, moving up, downsizing, or refinancing, I'm committed to making the mortgage process as smooth and stress-free as possible. Proud to serve communities across Indiana, I'm here to help you take your next step with confidence.

Experience the Ruoff Advantage

We've worked hard to earn our A+ BBB rating, and we're committed to maintaining it. Our team puts your needs first and takes pride in guiding you through the mortgage process.

42

Years of helping homeowners like you

We are excited to announce that for the ninth year in a row we have made The Scotsman Guide’s list of Top Mortgage Lenders, a ranking of the nation’s top-producing mortgage companies. We are ranked #31 in Retail Units, #48 in Retail Volume, and #59 on the Overall Lender list.

15 DAY

Average Clear to Close**

Ruoff Mortgage has earned a top spot on Experience.com’s Top Performers list for the third year in a row, being recognized as a top 10 Mortgage Company in the Jumbo Division for customer satisfaction. This competition ranks loan officers and their organizations based on millions of customer reviews, survey completion rates, and star ratings submitted to the Experience.com platform.

98.5%

Customer satisfaction rating*

At Ruoff Mortgage, customer satisfaction is at the core of everything we do. We are the experts, so you don't have to be.*

Proudly serving Indiana

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Ruoff Mortgage Company, Inc. | NMLS ID: 141868

© 2026 Ruoff Mortgage Company, Inc. All rights reserved. Ruoff Mortgage is a registered trademark.

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******††Some restrictions apply.

Reviews and comments have been submitted by customers voluntarily, and are solely the views of such customers, and have been screened by Ruoff Mortgage Company, Inc. Terms were specific to customers’ specific qualifications and program availability and personal experiences may vary. Loan?decision is subject to satisfactory appraisal and title review and no change in financial condition. This is not an offer for extension of credit or a commitment to lend. Interest rate subject to change based on market condition and credit review.

The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.

Based on 2025 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS#141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

Credit Score Range is for informational purposes only. Your credit will not be pulled by using the features of this calculator.

Some restrictions apply. Ask for details. This calculation and associated communications are provided to you for informational purposes only. This is not an offer for extension of credit or a commitment to lend. Please contact the Ruoff Mortgage team directly to learn more about its mortgage products and your eligibility for such products. Loan decision is subject to satisfactory appraisal and title review and no change in financial condition. Interest rate subject to change based on market condition and credit review. Mortgage insurance is required on mortgage loans with loan amounts greater than 80% of the home value. Loan options that include private mortgage insurance are reflected as a Borrower Paid Mortgage Insurance (BPMI) premium, the cost of which is added to the monthly principal and interest payment. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868. Equal Housing Lender. NMLS#141868.

Experience.com is a leading provider of Customer Experience Management Software, and this marks the tenth year of recognizing top mortgage professionals and companies that have shown exceptional customer service and performance over the past year.