I am in banking as a career and I am not easily impressed. However, Mario was amazing to work with, he made the process so easy and painless. I am blown away by how simple the entire process was and how well informed we were along the way. Very impressive!

M Z, happy client

Mario was a pleasure to work with. He helped out when another lender failed on their promises. I will always recommend Mario and Ruoff.

Eric L, happy client

I am disabled and Mario came to me... that means a lot to me.

Samuel B, happy client

Everything was done just the way I expected! Actually, it was done quicker than expected!

Donald C, happy client

Very fast and efficient.

Craig C, happy client

Really fast closing, Mario is the best to work with.

James C, happy client

Communication was excellent! I just moved to Cleveland 2.5 years ago and as a whole, customer service is very poor where ever I do business. Ruoff was the exception, great job Mario and team!

Andrew O, happy client

Mario was great in every area of the purchase of my home. He was on schedule and very helpful all the way through the process. He returned phone calls emails promptly and made every attempt to make it as simplified as possible.

Clare M, happy client

Mario was very quick with responses and very knowledgeable. I felt very uncertain and nervous with buying a house, and Mario explained things so clearly and in a way that made me feel comfortable taking out a loan.

Audrey K, happy client

Mario made it seem like I was his only client. Answered all my questions quickly and didn't matter what time of day.

Matthew L, happy client

Mario explained things completely and was quick to reply to emails and phone messages.

James and Suzanne T, happy client

Anytime I had a question little or big, no matter if I emailed Mario, or texted him late at night he got right back to me and explained things so well

Zachary Z, happy client