I will work hard to help you achieve your homeownership goals.
93.80%Customer Satisfaction Rating
Hi, I'm
Melissa!
Senior Loan Officer
I will work hard to help you achieve your homeownership goals.
93.80%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
Refinance
Need a lower monthly payment, or want to get cash out? Learn more about
your options.
Sell My Home
Get your house on the market, and look for your next home!
Hear from people like you*
Melissa stone helped us buy our current home, she helped the buyer of our last home secure a first home. She reached out to us to refinance and lowered our interest rate by 1.25%!! She is a gift to her profession. She is always in contact with us. Even on Sundays! She never clocks out. I'm thankful to have and am always happy to share my story!! Thanks Melissa and Ruoff!!
Bernadette C,
happy
client
Everything was done well and it made the process for my wife and me easier!
Joshua G,
happy
client
Melissa was very attentive and explained things very well!
Jessica M,
happy
client
I have nothing bad to say at all. Melissa and everyone else at Ruoff were great! Melissa was very professional and timley. She answered every question I threw her way with ease. She did everything she could to help keep us at calm and at ease because buying a home is stressful. She made it simple and fun for us. I will recommend her and Ruoff to everyone.
Johnathan V,
happy
client
Melissa was fantastic at responding to my questions quickly and made everything much easier to understand.
Mitchell W,
happy
client
Melissa Stone was amazing. She was on point throughout the whole process. My questions were answered within minutes, and she was very clear and informative as to how the process worked!! I would recommend her to anyone! She was very professional.
Stanley F,
happy
client
We loved working with Melissa Stone! She was knowledgeable and friendly! She was extremely quick in her response time!
Chad L,
happy
client
Melissa Stone was amazing! She answered all of my questions and went above and beyond!
Stacci L,
happy
client
Melissa Stone had a very good attitude and was very positive about my loan.
Renita C,
happy
client
Everything went flawlessly. Melissa is a blessing.
Michael C,
happy
client
Melissa worked hard and was able to lock me in at the best interest rate possible, working with her was a great experience and I know I made the right choice going with Ruoff!
Justin M,
happy
client
The entire process went very smoothly thanks to Melissa. She went above and beyond what is expected by making herself available whenever I had questions. I have known her for several years now and I would recommend anyone to go with her through all of this.
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
Calculate what's best for
you
Use our calculator below to find an estimated monthly mortgage payment that
works for you. Please remember the dollar amounts displayed are not
guaranteed, and what you actually pay may be different. These estimates are
for educational purposes only.
