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Michael Shannon

Senior Loan Officer

NMLS: 1452143 | OH: MLO.049403.000

The right home begins with the right person by your side. I'll be with you from pre-approval to the closing table.

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Michael

97.7%

Customer Satisfaction Score.

Scotsman Guide AwardPresident's Club Award

Awards

Proudly serving Ohio

Meet our happy homeowners***

View All Testimonials

Review 1

Jeremy Joseph M.

Rootstown, OH, Aug 13, 2026, 3:15 PM

5.0

I have used Michael twice now for buying a home. He is great to work with. He is fast to reapond and overall just looking out for the best possible out come for his customers. Would recommend him for anyone buying a home.

Review 2

Jennifer D N.

Akron, OH, Aug 11, 2026, 1:50 PM

5.0

Communication was great! Timely closure!

Review 3

Bernard S W.

Akron, OH, Jun 1, 2026, 3:21 PM

5.0

Quick and concise communication.

Review 4

Tyler J C.

Kent, OH, May 31, 2026, 3:16 PM

5.0

Michael was great to work with and offered some great advice throughout the process.

Review 5

Jacqueline Ann L.

Rittman, OH, May 18, 2026, 3:07 PM

5.0

Fast, easy, helpful service.

Review 6

Emily E B.

Akron, OH, May 11, 2026, 6:40 PM

5.0

The whole process was very easy to follow, and every step was communicated very well. Any concerns that I had were resolved very promptly.

Review 1

Jeremy Joseph M.

Rootstown, OH, Aug 13, 2026, 3:15 PM

5.0

I have used Michael twice now for buying a home. He is great to work with. He is fast to reapond and overall just looking out for the best possible out come for his customers. Would recommend him for anyone buying a home.

Review 2

Jennifer D N.

Akron, OH, Aug 11, 2026, 1:50 PM

5.0

Communication was great! Timely closure!

Review 3

Bernard S W.

Akron, OH, Jun 1, 2026, 3:21 PM

5.0

Quick and concise communication.

Review 4

Tyler J C.

Kent, OH, May 31, 2026, 3:16 PM

5.0

Michael was great to work with and offered some great advice throughout the process.

Review 5

Jacqueline Ann L.

Rittman, OH, May 18, 2026, 3:07 PM

5.0

Fast, easy, helpful service.

Review 6

Emily E B.

Akron, OH, May 11, 2026, 6:40 PM

5.0

The whole process was very easy to follow, and every step was communicated very well. Any concerns that I had were resolved very promptly.

Review 7

Andrew Jason G.

Massillon, OH, Apr 15, 2026, 5:15 PM

5.0

Mike was super helpful and got everything figured out for us over a weekend where he was on vacation. We also had a super tight timeline which he met with no issues at all. Highly recommend!

Review 8

Krystal D C.

Massillon, OH, Apr 15, 2026, 3:02 PM

5.0

Easy and quick communication

Review 9

Jessica Lynne D.

Stow, OH, Apr 10, 2026, 6:17 PM

5.0

Mike is top tier

Review 10

Shane M.

Akron, OH, Mar 4, 2026, 5:35 PM

5.0

We had a great experience working with our loan officer, Mike. From start to finish, he made the mortgage process feel clear and manageable. He was always there for us, quick to answer questions, and responsive whenever something came up, whether it was a quick clarification or a more detailed explanation. Mike communicated consistently, stayed on top of every step, and helped keep everything moving forward. His professionalism, patience, and attention to detail gave us confidence throughout the entire process. We’re very grateful for his support and would absolutely recommend him to anyone looking for a knowledgeable and dependable loan officer.

Review 11

Jennifer M M.

Akron, OH, Feb 24, 2026, 5:56 PM

5.0

Clear quick efficient communication

Review 12

Gregory M G.

Kent, OH, Jan 30, 2026, 4:22 PM

5.0

Mike's communication and monitoing of the mortgagerates made this refinance easy. We used Mike and Ruoff when we bought the house in 2023 and it was so positive we came back now for the refinance.

Review 13

Rylee J.

Medina, OH, Jan 3, 2026, 5:49 PM

5.0

Michael was extremely easy to work with, quick to everything and overal made everything work out smoothly.

Review 7

Andrew Jason G.

Massillon, OH, Apr 15, 2026, 5:15 PM

5.0

Mike was super helpful and got everything figured out for us over a weekend where he was on vacation. We also had a super tight timeline which he met with no issues at all. Highly recommend!

Review 8

Krystal D C.

Massillon, OH, Apr 15, 2026, 3:02 PM

5.0

Easy and quick communication

Review 9

Jessica Lynne D.

Stow, OH, Apr 10, 2026, 6:17 PM

5.0

Mike is top tier

Review 10

Shane M.

Akron, OH, Mar 4, 2026, 5:35 PM

5.0

We had a great experience working with our loan officer, Mike. From start to finish, he made the mortgage process feel clear and manageable. He was always there for us, quick to answer questions, and responsive whenever something came up, whether it was a quick clarification or a more detailed explanation. Mike communicated consistently, stayed on top of every step, and helped keep everything moving forward. His professionalism, patience, and attention to detail gave us confidence throughout the entire process. We’re very grateful for his support and would absolutely recommend him to anyone looking for a knowledgeable and dependable loan officer.

Review 11

Jennifer M M.

Akron, OH, Feb 24, 2026, 5:56 PM

5.0

Clear quick efficient communication

Review 12

Gregory M G.

Kent, OH, Jan 30, 2026, 4:22 PM

5.0

Mike's communication and monitoing of the mortgagerates made this refinance easy. We used Mike and Ruoff when we bought the house in 2023 and it was so positive we came back now for the refinance.

Review 13

Rylee J.

Medina, OH, Jan 3, 2026, 5:49 PM

5.0

Michael was extremely easy to work with, quick to everything and overal made everything work out smoothly.

Calculate Based on Your Individual Needs


Purchase Calculator

Property Costs

/mo.
/mo.
/mo.

Loan Details

Est. Monthly Payment

$770.00

Principal & Interest

$770.00

Property Tax

$0.00

Homeowners Insurance

$0.00

HOA Fees

$0.00

PMI

$0.00

Total Monthly

$770.00

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Michael Shannon

A Bit About Me

At Ruoff Mortgage, being a loan officer means being more than a lender. I’m your advocate, guide, and trusted partner during your homebuying journey. I take pride in educating clients, answering questions, and creating tailored strategies that fit their unique goals. From our first conversation to closing, I’m there every step of the way.As a loan officer with Ruoff Mortgage, I’m dedicated to delivering a premium home financing experience built on trust and transparency. Whether you're a first-time buyer or refinancing, I provide personalized loan solutions and expert insight to help you move forward with confidence. My goal is simple: to make homeownership feel achievable, informed, and stress-free.

Awards & Achievements

Top Mortgage Lenders Award

Top Mortgage Lenders

The Scotsman Guide’s list of Top Mortgage Lenders, a ranking of the nation’s top-producing mortgage companies.

President's Club Award

President's Club

Awarded to loan officers who consistently exceed volume targets and deliver exceptional client satisfaction scores across all closed transactions.

Experience the Ruoff Advantage

We've worked hard to earn our A+ BBB rating, and we're committed to maintaining it. Our team puts your needs first and takes pride in guiding you through the mortgage process.

42

Years of helping homeowners like you

We are excited to announce that for the ninth year in a row we have made The Scotsman Guide’s list of Top Mortgage Lenders, a ranking of the nation’s top-producing mortgage companies. We are ranked #31 in Retail Units, #48 in Retail Volume, and #59 on the Overall Lender list.

15 DAY

Average Clear to Close**

Ruoff Mortgage has earned a top spot on Experience.com’s Top Performers list for the third year in a row, being recognized as a top 10 Mortgage Company in the Jumbo Division for customer satisfaction. This competition ranks loan officers and their organizations based on millions of customer reviews, survey completion rates, and star ratings submitted to the Experience.com platform.

98.5%

Customer satisfaction rating*

At Ruoff Mortgage, customer satisfaction is at the core of everything we do. We are the experts, so you don't have to be.*

Proudly serving Ohio

Michael Shannon

Senior Loan Officer

NMLS: 1452143

OH: MLO.049403.000

My Operating Hours

Mon: 9:00 AM - 5:00 PM

Tue: 9:00 AM - 5:00 PM

Wed: 9:00 AM - 5:00 PM

Thu: 9:00 AM - 5:00 PM

Fri: 9:00 AM - 5:00 PM

Sat: Closed

Sun: Closed

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Ruoff Mortgage Company, Inc. | NMLS ID: 141868

© 2026 Ruoff Mortgage Company, Inc. All rights reserved. Ruoff Mortgage is a registered trademark.

Fair Housing Logo White

******††Some restrictions apply.

Reviews and comments have been submitted by customers voluntarily, and are solely the views of such customers, and have been screened by Ruoff Mortgage Company, Inc. Terms were specific to customers’ specific qualifications and program availability and personal experiences may vary. Loan?decision is subject to satisfactory appraisal and title review and no change in financial condition. This is not an offer for extension of credit or a commitment to lend. Interest rate subject to change based on market condition and credit review.

The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.

Based on 2025 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS#141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

Credit Score Range is for informational purposes only. Your credit will not be pulled by using the features of this calculator.

Some restrictions apply. Ask for details. This calculation and associated communications are provided to you for informational purposes only. This is not an offer for extension of credit or a commitment to lend. Please contact the Ruoff Mortgage team directly to learn more about its mortgage products and your eligibility for such products. Loan decision is subject to satisfactory appraisal and title review and no change in financial condition. Interest rate subject to change based on market condition and credit review. Mortgage insurance is required on mortgage loans with loan amounts greater than 80% of the home value. Loan options that include private mortgage insurance are reflected as a Borrower Paid Mortgage Insurance (BPMI) premium, the cost of which is added to the monthly principal and interest payment. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868. Equal Housing Lender. NMLS#141868.

Experience.com is a leading provider of Customer Experience Management Software, and this marks the tenth year of recognizing top mortgage professionals and companies that have shown exceptional customer service and performance over the past year.