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Picture of Michael Shannon
Picture of Michael Shannon

Hi, I'm Michael!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

99.36% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Hi, I'm Michael!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

99.36% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Let me help you get pre-approved today!

As a loan officer at Ruoff Mortgage with 8 years of experience in lending, I am well-versed in a variety of loan products that can help my clients navigate the current challenging environment. My previous experience as a realtor has given me a unique understanding of the industry and what it takes to provide borrowers with the best possible service. I take pride in my ability to guide my clients through the loan process, ensuring that they make informed decisions tailored to their specific needs. With my extensive knowledge of various loan products, I am confident that I can help my clients find the best solution to meet their financial goals. My commitment to exceptional customer service is unwavering, and I am dedicated to going the extra mile to ensure my clients' satisfaction.

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What is your goal?

Buy a Home

From finding your perfect home to moving in, we've got you covered.

Refinance

Need a lower monthly payment, or want to get cash out? Learn more about your options.

Sell My Home

Get your house on the market, and look for your next home!

Hear from people like you*

  • 4.75
    Rating source icon

    Michael was efficient, professional and friendly. He was always available, answered my questions or inquiries promptly, and kept us well-informed throughout the entire process.

    Michael E B.

    North Royalton, OH, December 24th, 2023 04:49 AM

  • 5.0
    Rating source icon

    Micheal was very attentive, this was my first time purchasing a home and he made everything very easy and clear. No matter how many times I asked the same questions he was always there to give me answers and was so quick to return or answer my calls. 10/10 working with him and am very appreciative of all the work he put in to help me secure my home.

    Eli Z.

    Akron, OH, July 15th, 2024 07:18 PM

  • 5.0
    Rating source icon

    Mike was personable, knowledgeable, and prompt on reminding us to complete our milestones to close. Thank you for making this process so easy and answering all our questions!

    Jessica M.

    Copley, OH, May 27th, 2024 11:07 AM

  • 5.0
    Rating source icon

    I highly recommend Michael Shannon to anyone in need of mortgage services. His responsiveness, attention to detail, and dedication to his clients truly sets him apart. I wouldn't hesitate to work with Michael again in the future

    Kelly A R.

    Rootstown, OH, March 26th, 2024 09:14 PM

  • 5.0
    Rating source icon

    Mike has helped me buy two house now, he's the best, his problem solving skills are second to none, he makes the whole stressful process easy, he also has very timely communication and I can text him any questions I have at any point. Highly recommend Mike

    Ryan O.

    Akron, OH, May 6th, 2024 02:47 PM

  • 5.0
    Rating source icon

    Mike was very helpful and explained things well

    Natasha Elaine H.

    Warrensville Heights, OH, May 1st, 2024 12:09 PM

  • 5.0
    Rating source icon

    Michael helped my fiancé and I find our first home. He made the mortage process incredibly easy, and even found time to answer questions for other parts of the home buying process. Michael made our first mortage a pleasant experience and I highly recommend him. He was very upfront with everything we needed and was realistic. If you’re looking for a loan officer, Michael is your guy!

    Eldin B.

    Cuyahoga Falls, OH, March 2nd, 2024 02:45 AM

  • 5.0
    Rating source icon

    My husband and I have hectic schedules and there were so many times where we weren’t able to get things done via computer and Mike went above and beyond to help us. Especially when I had trouble making documents PDFs he was able to meet us halfway to make the process so much quicker!

    Maritza G.

    Rootstown, OH, March 8th, 2024 12:02 PM

  • 5.0
    Rating source icon

    The amount of effort done on Mike's part to ensure we were well informed was greatly appreciated. He was always willing to explain if there was a question and made sure to go over everything with us before we moved on to another step in the process. Having worked with other loan officers in the past he has been the best, giving me and my wife the help we needed and setting our mind at ease after having trouble with a previous loan officer.

    Adam P E.

    Cuyahoga Falls, OH, February 2nd, 2024 12:19 PM

  • 5.0
    Rating source icon

    Very good communication

    Leticia M.

    Grand River, OH, January 28th, 2024 03:28 PM

  • 5.0
    Rating source icon

    From the very beginning of our experience, Mike was incredibly fast to respond, knowledgeable about what we needed, and incredibly efficient. My husband and I were expecting this process to be a lot more intensive and stressful, but this was, simply put, the most painless experience we've ever had. Everything was bundled up and handled very quickly. We could not be more pleased with our service.

    Katelyn E.

    Cuyahoga Falls, OH, January 26th, 2024 01:14 PM

  • 5.0
    Rating source icon

    Mike went above and beyond our expectations and was very precise in his communications and his timelines! Overall couldn’t have had a better experience.

    Kenneth J I.

    Cuyahoga Falls, OH, January 1st, 2024 01:48 PM

  • 5.0
    Rating source icon

    Michael was kind and knowledgeable. He was very prompt and got the job done!

    Johnny N.

    Lakewood, OH, January 1st, 2024 11:03 AM

  • 5.0
    Rating source icon

    Great experience!

    James R. P.

    Cuyahoga Fls, OH, January 1st, 2024 11:22 AM

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Why should you choose Ruoff?

70

Branches throughout
the US.

98.4%

Customer Satisfaction Score.*

15

Days or less average
clear-to-close.**

40

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

** The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

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I would love to hear from you!

Call me at 330.322.9425 or message me below!

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